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- 08 Dec 2015
- First Look
December 8, 2015
increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets...
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Sean Silverthorne
- 02 Feb 2010
- First Look
First Look: Feb. 2
independent and dispersed contributors made highly interdependent contributions to the design of a single technical system (or sub-system). Based on a detailed analysis of the latter 28, we introduce the concept of actionable transparency...
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Martha Lagace
- 20 Sep 2011
- First Look
First Look: September 20
examine whether multi-location firms increase internal ties when they face appropriability risks from direct competitors. Our empirical analysis of the global semiconductor industry shows that when leading firms co-locate with direct...
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Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
worked. In the first decade of the 20th century, Charles Coffin demonstrated that he was an adept negotiator who amassed great wealth for GE in building generators and power equipment for local utilities in which GE also had a financial...
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Martha Lagace
- 11 Oct 2017
- Research & Ideas
The House Wants to Squelch Voices of ‘Small’ Shareholders. Research Shows Those Voices Matter.
statement, in which case shareholders can vote on whether the company should adopt the change; negotiate with the shareholder to come up with a mutually acceptable solution to the beef; or formally contest the shareholder’s proposal by...
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by Carmen Nobel
- 23 Nov 2010
- First Look
First Look: November 23
comparative historical analysis of consumer lending in the United States and France, I argue that national differences in the regulation of consumer credit had their roots in the historical conditions by which the small loan sector came...
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Sean Silverthorne
- 22 Mar 2011
- First Look
First Look: March 22
and overly restricting access to credit and consumer choice. Nicolas Retsinas, Eric Belsky, and their colleagues aim to stimulate debate based on analysis of the opportunities and challenges presented by the various components of global...
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Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
public health effectively. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807016 Basic Techniques for the Analysis of Customer Information Using Excel: A Step-by-Step Approach Harvard Business School...
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Martha Lagace
- 11 Feb 2014
- First Look
First Look: February 11
increase the use of reusable bags. Download working paper: http://www.hbs.edu/faculty/Publication%20Files/14-065_a44e93a2-3a28-4768-ac18-6e0925699d3f.pdf Stepping Stone, Stopping Point, or Slippery Slope? Negotiating the Next Iran Deal...
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Sean Silverthorne
- 05 Jan 2010
- First Look
First Look: January 5
impact on the economy more generally. This analysis looks across nations and industries to assess the impact of private equity on industry performance. Industries where PE funds have invested in the past five years have grown more quickly...
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Martha Lagace
- 30 Apr 2013
- First Look
First Look: April 30
an 85% increase in click-through rates for paid advertising and a 65% decrease in click-through rates for non-paid algorithmic search links to competing online travel agencies. As search engines increase monetization of clicks by integrating specialized services into...
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Sean Silverthorne
- 07 Aug 2012
- First Look
First Look: August 7
and Michael Goold Publication:Journal of International Management 18, no. 3 (September 2012) Abstract Based on a six-country survey of nearly 250 multinationals (MNCs), this paper is the first empirical analysis to describe the size and...
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Sean Silverthorne
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
when disruptions hit. The most impressive brands are those that are able to use disruptions as a platform to enhance the delivery of cultural value." To analyze the pattern of cultural demand and the strategies that brands use for View Details
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by Martha Lagace
- 20 Jul 2010
- First Look
First Look: July 20
long-term contracts based on negotiated "benchmark prices" to contracts based on spot prices, usually forcing mining companies to pay for shipping. Second, for Brazil's charismatic president, Lula, a former union leader, Vale's...
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Martha Lagace
- 04 Dec 2007
- First Look
First Look: December 4, 2007
aeronautic plant, I demonstrate how an implicitly negotiated leniency between management and workers around the use of company materials and tools, on company time, to produce artifacts for personal use, enhances workers' identities. This...
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Martha Lagace
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
services firm, comprising over 1,000 applications and over 3,000 dependencies between them. Our methods allow us to disentangle the effects of different types and levels of coupling. Our analysis reveals that applications with higher...
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Sean Silverthorne
- 24 Jan 2012
- First Look
First Look: Jan. 24
We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our qualitative analysis identified four...
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Sean Silverthorne
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