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- All HBS Web (120)
- Faculty Publications (24)
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- All HBS Web (120)
- Faculty Publications (24)
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- 11 Jul 2005
- Research & Ideas
The New International Style of Management
deceptive veneer of familiarity, cultural gulfs and local differences often remain hidden. There is an increasingly international style of management.— John Quelch, HBS Amid these conflicting realities, however, Harvard Business School...
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by Garry Emmons
- 31 Jan 2011
- Research & Ideas
Taking the Fear out of Diversity Policies
'I want to increase relationships' or 'I want to create ways in which people have open communication,' then it's very much promotion-focused—a concern with advancement and growth." Studying The Exception To The Norm The researchers...
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by Carmen Nobel
- 08 Jul 2015
- What Do You Think?
Do Americans Work Too Much and Think About Work Too Little?
colleagues on the Harvard Business School faculty, legendary teacher and thinker Tony Athos. In an organization with a culture of long hours and FILO (first in last out) norms (borrowing from David Physick's comment), Tony liked to sit...
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- 29 Oct 2013
- First Look
First Look: October 29
financially constrained. Download working paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2338575 Social Norms Versus Social Responsibility: False Expectations of Leniency in the Punishment of Transgressions By: Gino, Francesca,...
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Sean Silverthorne
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
silence his anticorruption activities. The deputy governor of Kirov called the charges "complete nonsense." Another case, Caijing Magazine, set in China, looks at how an inside-outsider, Wang Boming, uses his independent financial newsmagazine to carefully...
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- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
United States," Ton points out, "the norm is only seven hours, and the difference shows." For example, Mercadona cross-trains employees so their productivity is not tied to store traffic. Cleaners can work the cash...
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- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
longer-term perspective. Authority versus Persuasion Published: August 5, 2009 In directing employees, managers often face a choice between invoking authority and persuasion. In particular, since a firm's formal and relational contracts and its culture and View Details
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by Sean Silverthorne
- 18 Oct 2011
- First Look
First Look: October 18
expenditures, general consumer inability to budget and forecast, bank incentives, and community norms and social capital. Furthermore, using both national data and a natural experiment, we find that access to payday lending seems to lead...
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Sean Silverthorne
- 07 Feb 2012
- First Look
First Look: February 7
fairness within the industry. Coordinating conflicting programs requires a careful balance between equity and efficiency. In our work, we first develop a fairness metric to measure deviation from first-scheduled, first-served in the...
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Sean Silverthorne
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
(president of Taiwan) and Jacinda Ardern (the prime minister of New Zealand), who took timely government actions to prevent the spread of the virus in their countries. The lesson from these examples are that not all crises are perceived alike in terms of effective...
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by Dina Gerdeman
- 09 Feb 2016
- First Look
February 9, 2016
forthcoming Berrett-Koehler Publishers Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle) By: Malhotra, Deepak Abstract—Some negotiations are easy. Others are more difficult. And then...
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Sean Silverthorne
- 29 Mar 2011
- First Look
First Look: March 29
future problems and opportunities for innovation. The third is a tendency to fail to probe the root causes of success. Whereas post-mortems after failure are becoming a norm in many organizations, such soul searching rarely occurs after...
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Sean Silverthorne
- 20 Jan 2003
- Research & Ideas
Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School
With corporate America rocked by revelations of conflict of interest, malfeasance, negligence, and greed, a group of HBS professors recently gathered to review the current crisis. Is it a case of dé jà vu or an unprecedented, systemic...
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by Garry Emmons
- 08 Dec 2015
- First Look
December 8, 2015
the impact of multinationals, the growth of business groups, and the conflicted relations between business and government. The book represents a unique comparative study of the complex and non-linear impact of globalization and the...
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Sean Silverthorne
- 18 Mar 2001
- Research & Ideas
Want to Be an Entrepreneur? [Part I]
give-and-take among students, professor, and manager, the class touched on the tension between the romance of ideas and the reality of enterprises, the conflicting motivations of the participants in an immature business, and the staged...
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by John S. Rosenberg
- 17 Dec 2013
- First Look
First Look: December 17
unmatched and unchecked culture of engineering ambition, of rote learning and educational experimentation, of sophisticated tastes along with basic concerns with food safety. It is a country that is at once cosmopolitan and confused about what its new global roles...
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Carmen Nobel
- 08 May 2012
- First Look
First Look: May 8
weakening its capacity to achieve espoused goals and eroding public trust. In the private sector, institutional corruption typically entails gaming society's laws and regulations, tolerating conflicts of interest, persistently violating...
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Carmen Nobel
- 25 Apr 2017
- First Look
First Look at New Research, April 25
be aware of the range of powerful, dynamic, and often conflicting forces shaping the emerging competitive environment. The globalization of markets, the increasing homogeneity of customer needs worldwide, the impact of the digital...
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Sean Silverthorne
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
gender diversity can disrupt social cohesion, making people less likely to collaborate. Most of this research, however, has looked at the question within a single country or industry. Could the conflicting research be due to differences...
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Dina Gerdeman
- 04 Oct 2016
- First Look
October 4, 2016
common in negotiations and that many negotiators prefer to palter than to lie by commission. Paltering, however, may promote conflict fueled by self-serving interpretations; palterers focus on the veracity of their statements (“I told the...
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