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All HBS Web
(708)
- News (58)
- Research (517)
- Events (1)
- Multimedia (1)
- Faculty Publications (205)
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- 07 Feb 2012
- First Look
First Look: February 7
fairness within the industry. Coordinating conflicting programs requires a careful balance between equity and efficiency. In our work, we first develop a fairness metric to measure deviation from first-scheduled, first-served in the...
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Sean Silverthorne
- 16 Dec 2014
- First Look
First Look: December 16
why we believe this reimbursement method best aligns everyone's interests around value. We describe how recent improvements in measuring outcomes and costs have overcome past barriers to wide-scale adoption...
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Sean Silverthorne
- 04 Dec 2007
- First Look
First Look: December 4, 2007
advantage and market outcomes hence could be more efficient with stronger indirect network effects. We empirically examine the competition between the Xbox and PlayStation 2 consoles. We find that Xbox has a small quality advantage over...
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Martha Lagace
- 07 Jul 2009
- First Look
First Look: July 7
driven at least partly by career concerns. Download the paper: http://www.hbs.edu/research/pdf/09-014.pdf Policy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes Authors:Katherine L. Milkman, Mary Carol...
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Martha Lagace
- 21 Apr 2009
- First Look
First Look: April 21, 2009
orientation of the "hierarchical industry leaders" can entail large missed opportunities for other members of the ecosystem, who are unable to fully exploit their potential in global markets. We argue that Japan has to adopt several key legislative View Details
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Martha Lagace
- 13 Mar 2007
- First Look
First Look: March 13, 2007
to developing a strategy map and Balanced Scorecard that places economic, environmental, and social objectives as the highest-level objectives. He faces the challenges of cascading the corporate Balanced Scorecard to operating units throughout Latin America and how to...
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Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency reasons, but collaborative helping becomes even more vital in an era of knowledge work, when positive business outcomes...
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Sean Silverthorne
- September 2020 (Revised September 2021)
- Supplement
Student Success at Georgia State University (B)
By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving...
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Keywords:
Education;
Higher Education;
Learning;
Curriculum and Courses;
Demographics;
Diversity;
Ethnicity;
Income;
Race;
Values and Beliefs;
Leadership;
Goals and Objectives;
Measurement and Metrics;
Operations;
Organizations;
Mission and Purpose;
Organizational Culture;
Outcome or Result;
Performance;
Performance Effectiveness;
Performance Evaluation;
Performance Improvement;
Planning;
Strategic Planning;
Social Enterprise;
Nonprofit Organizations;
Social Issues;
Wealth and Poverty;
Equality and Inequality;
Information Technology;
Digital Platforms;
Education Industry;
Atlanta
Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
- 30 Jul 2013
- First Look
First Look: July 30
its main dimensions and classify European regions by their performance patterns. This provides critical insights into the compatibility of the different economic, social, and ecological objectives pursued. We then relate these outcomes to...
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Anna Secino
- 01 May 2007
- First Look
First Look: May 1, 2007
subjective preferences expressed by the receiving countries themselves. Finally, we use a two-stage least squares methodology to control for measurement error and endogeneity. Exploiting a new comprehensive industry-level data set of 29...
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Keywords:
Sean Silverthorne
- 05 Mar 2007
- Research & Ideas
Risky Business? Protecting Foreign Investments
to gain much traction and proposes measures that will better protect the rights of property owners. We asked Wells to discuss his research and experiences representing host governments in such negotiations, and what international managers...
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- 28 Jun 2016
- First Look
June 28, 2016
learning. We argue that once an individual has accumulated experience with a task, the benefit of accumulating additional experience is inferior to the benefit of deliberately articulating and codifying the previously accumulated experience. We explain the performance...
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Sean Silverthorne
- 19 May 2009
- First Look
First Look: May 19, 2009
structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving clinical performance that makes use of the organization's extensive set of standardized clinical protocols and associated clinical process and View Details
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Martha Lagace
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
to precisely quantify the difference between how people enact warm versus tough communication styles. We find that the two styles differ primarily in length and their expressions of politeness (Study 1). Negotiators with a tough communication style achieved better...
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Dina Gerdeman
- 24 Jan 2012
- First Look
First Look: Jan. 24
isolating settings where analysts would benefit more from either increased comparability or higher quality information, we document that the improvement in the information environment is driven both by information and comparability effects. These results are robust to...
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Sean Silverthorne
- 05 May 2009
- First Look
First Look: May 5, 2009
affecting teams' use of members' knowledge: the more important the project, the less effective the team. This paper contributes to the emerging literature linking team-level expertise utilization (instead of just recognition) with performance View Details
Keywords:
Martha Lagace
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
Clinic’s warfarin anticoagulation clinic. The study measured the personnel and supplies costs to monitor and manage anticoagulation therapy for 5,526 patients. Results: The cost of warfarin management for patients who display unstable...
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Keywords:
Dina Gerdeman
- 06 Dec 2011
- First Look
First Look: Dec. 6
matches, especially for firms likely to be financially constrained. The effect is associated with the discrete change in label from investment-grade to speculative-grade, not with changes in continuous measures of credit quality. We do...
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Sean Silverthorne
- 21 Oct 2008
- First Look
First Look: October 21, 2008
topics and concerns that are similar across different disciplines. This paper reports on the consortium outcomes and insights from mentors who took part in it. We develop a set of observations to guide the evolution of the sciences of...
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Martha Lagace
- 06 Mar 2012
- First Look
First Look: March 6
productive. The authors have studied when 161 countries adopted 104 technologies over the past 200 years, and they conclude that profound economic advantages-as measured by per capita income-accrue to early adopters of technology. Read...
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Keywords:
Sean Silverthorne