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- All HBS Web (77)
- Faculty Publications (13)
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- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
to know their customers like never before. Rather than expecting customers to buy whatever a company sells, the most successful companies proactively anticipate and discover customers’ problems and desires and innovate accordingly. Because of the View Details
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
officer Ken Lay made him president of Enron's new trading operations. In 2001, Skilling was named CEO. Before 1997, Enron was an innovative and profitable player in the newly deregulated natural gas industry. Skilling's big idea was to create fluid and View Details
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
able to attract talent at a discount; the reverse may be true for stigmatized organizations. Likewise, investments in employees’ long-term prospects via continuing education/development or ownership options may allow for a discount in...
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by Boris Groysberg and Robin Abrahams
- 28 Feb 2018
- Sharpening Your Skills
Master the Team Meeting
particular direction and, if so, take time to discuss. People feeling really up? Share why! People feeling down? How can we work together to make things better? This simple, transparent way of sharing how the team is feeling is a great...
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by Julia Austin
- 12 Nov 2001
- Research & Ideas
The Three Components of Family Governance
business. It is wise, therefore, in the family council and family assembly to emphasize consensus decisions around family goals and policies, openness to various viewpoints, as well as significant transparency in company operations,...
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- 22 Jan 2013
- First Look
First Look: Jan. 22
Mexican government reversed long-standing policies and allowed foreign banks to purchase Mexico's largest commercial banks and relaxed restrictions on the founding of new, foreign-owned banks. The result has been a dramatic shift in the View Details
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Sean Silverthorne
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
positions. To enable such assessments, firms must become as transparent about their corporate political responsibility (CPR) as their corporate social responsibility (CSR). For their part, rating systems must demand such information from...
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Dina Gerdeman
- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
brought greater transparency and more discipline and efficiency to an undisciplined, inefficient market. Unfortunately, there's no doubt that more and better information means it will be harder to be the alpha, as Professor Andre Perold...
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- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
fix it. Avery is an expert on customer relationships and brand management. Schlesinger, the Baker Foundation Professor in the General Management Unit, has co-written several books on service management. Buell studies service operations and how View Details
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
business’s future cash flows. One can see the value of knowing more precisely when future lean periods or shortfalls might be coming up, and having the opportunity to set aside a rainy day fund. This transparency into future cash flows...
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- 17 Jun 2002
- Research & Ideas
Entrepreneurship in Asia and Foreign Direct Investment
Barron's Business Terms, FDI is "investment in a country by foreign citizens, often involving majority stock ownership of an enterprise." Huang is looking deeper into how and why FDI played quite different roles in these four...
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by Martha Lagace
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
promising and profitable. This should benefit small businesses who, despite having to deal with higher interest rates in some cases, could find more transparency in product and pricing options, lower search costs, and better speed and...
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- 03 Nov 2008
- HBS Case
Economics of the Ethanol Business
think these things are unimportant and uninteresting, but that's never been true." Greater transparency may be brought about through the introduction of carbon trading markets, Reinhardt suggests—an area he is exploring in a future...
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- 28 Aug 2014
- Op-Ed
Government Can Do More to Unfreeze Small Business Credit
participation of smaller banks in federally guaranteed loan programs, and provided borrowers with improved processes and reduced paperwork requirements. Banks, however, have faced a less transparent scrutiny from a complex group of...
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- 21 Dec 2009
- Research & Ideas
Good Banks, Bad Banks, and Government’s Role as Fixer
off-balance-sheet entities but with a transparent process and capital charges that are based on actual risks. We want banks to disclose their potential liabilities to these entities and to put capital behind these risks. Unless we have...
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- 25 Apr 2000
- Research & Ideas
Adjusting the Fit for Government
The role of government in Africa must be to establish an "investor friendly" environment, according to Obiageli Ezekwesili, a panelist at the Africa Business Conference's debate on "Government and the Enabling Environment." As finance director of...
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by Martha Lagace
- 16 Sep 2015
- Op-Ed
The Real Duty of the Board of Directors
ownership of modern corporations is a central point of our new paper, Materiality in Corporate Governance: The Statement of Significant Audiences and Materiality. Aiming to improve corporations’ public disclosures, we argue that the board...
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by Robert G. Eccles & Tim Youmans
- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
it. You've considered simply waiting for something more definitive—but who knows when that will come? Now your hand has been forced. If one employee has heard rumblings, so have others—maybe customers have heard them, too. Any executive who has made the commitment to...
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by Paul Michelman
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
for the whole industry. We are unlikely to see progress in cases where collaboration is unprofitable in both the short and the long term. Second, large institutional investors must have significant ownership of a sizeable part of the key...
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- 12 Apr 2011
- First Look
First Look: April 12
system rather than a government-controlled system. Book: http://www.gale.cengage.com/servlet/ItemDetailServletCr?region=9&imprint=070&titleCode=GCCL&cf=p&type=3&id=254645 Corporate Ownership Structure and Bank Loan...
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Sean Silverthorne