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- All HBS Web (546)
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- 16 Jan 2018
- First Look
First Look at New Research and Ideas, January 16, 2018
from analytics when they haven’t declared it themselves. If marketers avoid those tactics, use data judiciously, focus on increasing trust and transparency, and offer people control over their personal data,...
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Sean Silverthorne
- 20 Dec 2016
- First Look
December 20, 2016
officials. Distrust in the government increases the preferred tax rate on the top 1% only when business legitimacy is low. A model with multiple equilibria helps interpret these findings. In one of the equilibria, meetings are allowed, business legitimacy is high, and...
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Carmen Nobel
- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbs.edu/research/pdf/07-103.pdf Cases & Course MaterialsBancaja: Developing Customer Intelligence (A) Harvard Business School Case 107-055 In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of...
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Martha Lagace
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
above and below, by virtue of having been there for a long time and by virtue of people thinking that given that this is your baby—that what you're interested in is in the interest of the organization—that is more likely to happen if...
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- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
indirect materials, which are primarily downward auctions. Although, there are some market situations where you would use an upward auction just to have people bid on certain kinds of pricing. Basically, we've evolved our business model...
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- 27 Sep 2011
- First Look
First Look: September 27
PublicationsThe Innovator's DNA: Mastering the Five Skills of Disruptive Innovators Authors:Jeffrey H. Dyer, Hal B. Gregersen, and Clayton M. Christensen Publication:Harvard Business Press, 2011 Abstract Some people are just natural...
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Sean Silverthorne
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
on how people work together productively,” Bernstein says. “But they don’t know where to start, or, if they do, all they see are roadblocks in the way.” To that end, he and several colleagues recently launched the Harvard Business School...
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by Carmen Nobel
- 26 Feb 2008
- First Look
First Look: February 26, 2008
Truth and Deception, edited by M. S. McGlone and M. L. Knapp. Routledge, 2008 Abstract When people behave in ways that might appear selfish, prejudiced or perverted, they engage in a host of strategies designed to justify questionable...
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Martha Lagace
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and...
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- 08 Oct 2012
- Research & Ideas
The Immigrants Who Built America’s Financial System
quiet, less colorful guy. In any case, both he and Hamilton showed that they had amazing analytical abilities and devoted themselves to understanding the hard numbers. A: Yes, they were both really, really good with numbers and financial...
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- 15 Nov 2011
- First Look
First Look: November 15
decades. This article provides tools to identify the situations and circumstances that will be most favorable for private sector involvement in consideration of these trends. The first trend is urbanization. Over the next twenty years, the number of View Details
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Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
leaders must have are similar to those that are important for all general managers—effective communication, the analytic ability to size up a situation quickly, skills of reflection and concentration, and the ability to inspire others and...
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- 28 Aug 2007
- First Look
First Look: August 28, 2007
collaboration, believing that innovation could be managed much like production and partners treated like "suppliers." And third, they didn't invest in building collaborative capabilities, assuming that their existing people and...
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Martha Lagace
- 08 Oct 2007
- Research & Ideas
Management Education’s Unanswered Questions
paths. He met with HBS Working Knowledge to discuss professionalization and how business schools shape—and have been shaped by—societal forces and values. Martha Lagace: What led you into this analysis? Rakesh Khurana: Since I was a graduate student I have been...
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- 22 Apr 2008
- First Look
First Look: April 22, 2008
not to save, make it easier to save, provide financial incentives to induce savings, leverage social networks to support savers, and finally, to programs that excite people to saving. These programs involve a number of different...
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Martha Lagace
- 07 Jun 2016
- First Look
June 7, 2016
data are often voluminous and unstructured, presenting analytical challenges for traditional tools that were designed for well-structured, quantitative data. We adapt methods from natural language processing and machine learning to...
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Sean Silverthorne
- 30 Jan 2018
- First Look
January 30, 2018
Abstract—The article discusses the notion of advertising as a profession in relation to the impact of digital analytics and data-driven marketing. Topics include the history of internet marketing, the investments of the content-driven...
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Sean Silverthorne
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
using money to buy time can protect people from the detrimental effects of time pressure on life satisfaction. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=52953 Governance Through Shame and Aspiration: Index Creation...
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Sean Silverthorne
- 08 Jul 2008
- First Look
First Look: July 8, 2008
such behaviors led to undesirable consequences, even if they saw those behaviors as acceptable before they knew its consequences. Furthermore, our results demonstrate that a rational, analytic mindset can override the effects of one's...
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Martha Lagace
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
Francesca Gino Abstract—Although religion is a central aspect of life for many people across the globe, there is scant research on how religion affects people’s non-religious routines. In the present research, we identify a frequent...
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Sean Silverthorne