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- All HBS Web (184)
- Faculty Publications (27)
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- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
occurred—across four experiments, we find that revealing both successes and failures encountered on the path to success (compared to revealing only successes) decreases observers’ malicious envy. This effect holds regardless of the discloser’s status and cannot be...
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Dina Gerdeman
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
Belgian retailer, augments cost transparency on its website with detailed supply chain information for each component of each garment, right down to the hang tag. "This was a novel thing to do, and the advantage is probably greatest when it's View Details
- 30 Jul 2013
- First Look
First Look: July 30
perceive the quality of others' decisions to be greater when other individuals engage in the right amount of thinking for the situation. These assessments then affect observers' own decisions and openness to influence. Publisher's link:
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Anna Secino
- 03 Jun 2008
- First Look
First Look: June 3, 2008
association, fair pay practices) and whether these codes have affected their business outcomes (e.g., staff turnover and absenteeism, product defect rates, sales growth). In this paper, we review the existing evaluations of other private...
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Martha Lagace
- 17 Jul 2012
- First Look
First Look: July 17
controllers relied on the cultural authority of financial economics and the "full fair value" logic. Second, top management's interactive use of a particular control system sends a signal to external stakeholders about the...
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Sean Silverthorne
- 16 Oct 2018
- First Look
New Research and Ideas, October 16, 2018
or group perceives value in carrying out a technical recipe that is beyond the capacity of a single person. Technology specifies what must be done, what resources must be assembled, what actions taken, and what transfers made in order to...
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Dina Gerdeman
- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
lost); differing interpretations of what constitutes fair play. Be it a straightforward business transaction, a divorce or an international struggle to reach a peace agreement, there's much that can go wrong. But there's also much that...
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by Martha Lagace
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
customers, not to mention the convenience of keeping customer information on file. While the intermediary charges a fee for its service, buyers widely perceive that the costs are borne by others, namely sellers. Sellers in turn pay the...
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- 08 Dec 2015
- First Look
December 8, 2015
quality and efficiency. The introduction of this transparency contributed to a 22.2% increase in customer-reported quality and reduced throughput times by 19.2%. Laboratory studies revealed that customers who observed process transparency View Details
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Sean Silverthorne
- 26 Oct 2010
- First Look
First Look: October 26, 2010
Wage a 'Negotiation Campaign' Author:James K. Sebenius Publication:Negotiation 13, no. 11 (November 2010) Abstract While negotiation scholars primarily take the individual transaction as the "unit of analysis," this article...
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Sean Silverthorne
- 31 Jan 2017
- Research & Ideas
The Dow at 20,000: What's That All About?
infrastructure. That has a positive impact on the price of stock of companies that will benefit from this spending, such as those that specialize in materials, for example. That said, there are some opposite forces at work, too. I think it is View Details
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by Jim Aisner
- 17 Apr 2012
- First Look
First Look: April 17
all involved in the company's supply chain with fair wages as well as improved working hours and conditions. Called Plan A "because there is no Plan B," the company identified 180 projects to...
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Carmen Nobel
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
data on appraisal litigation and appraisal outs. I find that appraisal claims have not meaningfully declined in 2016 and that perceived appraisal risk, as measured by the incidence of appraisal outs, has increased since the Dell appraisal...
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Carmen Nobel
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
excluded the use of sulfites, while in Europe some use was permitted. For winemakers, distributors and retailers, navigating the complex layers of regulations regarding organic wine was enormously time intensive. Many winemakers chose to forego organic certification so...
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Carmen Nobel
- 25 Sep 2007
- First Look
First Look: September 25, 2007
for download. Fair (and Not So Fair) Division Author:John W. Pratt Abstract Drawbacks of existing procedures are illustrated and a method of efficient fair division is proposed that avoids them. Given...
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Martha Lagace
- 07 Apr 2009
- First Look
First Look: April 7, 2009
and weigh the consequences of each approach. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=309056 Sub-Prime Crisis and Fair Value Accounting Harvard Business School Case 109-031 This case examines the...
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Martha Lagace
- 17 Jan 2017
- First Look
First Look at New Research: January 17
studies of live dyadic conversations, we identify a robust and consistent relationship between question-asking and liking: people who ask more questions are better liked by their conversation partners. When people are instructed to ask more questions, they are View Details
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Sean Silverthorne
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
with their corporate brands. What exactly does a parent company’s name represent, and how is it perceived in the marketplace? A strong corporate identity provides direction and purpose, boosts the standing of products, aids in recruiting,...
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Dina Gerdeman
- 01 May 2007
- First Look
First Look: May 1, 2007
The Convention on Biological Diversity (CBD) was a U.N. treaty that by 2006 had been signed by virtually every country in the world except for the United States. The treaty established three main goals: the conservation of biological diversity, the sustainable use of...
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Sean Silverthorne
- September 2020
- Case
Uber at a Crossroads (2017)
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its...
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Keywords:
Business Startups;
Business Model;
Customer Satisfaction;
Fairness;
Values and Beliefs;
Price;
Profit;
Revenue;
Investment;
Government Legislation;
Business History;
Compensation and Benefits;
Resignation and Termination;
Employment;
Wages;
Lawfulness;
Leadership Style;
Leading Change;
Management Style;
Market Entry and Exit;
Digital Platforms;
Product Design;
Organizational Culture;
Problems and Challenges;
Attitudes;
Strategy;
Competitive Strategy;
Expansion;
Transportation Networks;
Mobile and Wireless Technology;
Valuation;
Transportation Industry;
Technology Industry;
United States
Casadesus-Masanell, Ramon, and Karen Elterman. "Uber at a Crossroads (2017)." Harvard Business School Case 721-376, September 2020.