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- All HBS Web (232)
- Faculty Publications (47)
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- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
fascinated by the old British style of operation. And advertising was seen as a glamorous thing” Kapur discusses his years as a developing ad man and eventual executive chairman of O&M India in a new interview with Sunil Gupta, the...
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- 02 Jan 2008
- Research & Ideas
Most Popular Stories 2007
determination of compensation and, if so, how? Encouraging Dissent in Decision-Making Our natural tendency to maintain silence and not rock the boat, a flaw at once personal and organizational, results in bad—sometimes deadly—decisions....
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by Sean Silverthorne
- 10 Oct 2007
- First Look
First Look: First Look: October 10
Case 407-050 Gianna Angelopoulous-Daskalaki led the bidding organization that secured the 2004 Olympics for Athens and then later the preparations for those Games. Tracks her leadership style and how she and her team won the bid. After...
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Martha Lagace
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Companies Must Forget—and Borrow
on social media," he said. "Unfortunately that displaces millions (spent) in strategy that we in the agency world live on. When you democratize tools in this digital age, you don't have to spend millions to produce content ." By using the...
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- 31 Jul 2015
- Research & Ideas
The Faculty Reader: Who is Reading What This Summer?
Kalanithi’s When Breath Becomes Air to be so powerful. It is a thought-provoking book for those like myself who are constantly trying to balance my career, my ambitions, and my personal life. Books that are on my list to read are...
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- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
efforts in Germany and France), consumers favor products that evolved slowly and are well engineered, while the French prefer style and innovation. These preferences are not just a matter of national DNA, but also reflect decisions made...
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- 19 Apr 2011
- First Look
First Look: April 19
PublicationsWhat to Ask the Person in the Mirror: The Seven Tests of Highly Effective Leaders Authors:Robert Steven Kaplan Publication:Harvard Business Publishing, forthcoming Abstract Successful leaders know that leadership is less...
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Sean Silverthorne
- 26 Sep 2006
- First Look
First Look: September 26, 2006
were becoming less concentrated than non IT-intensive industries; this situation reversed in the late 1990s. The combination of increased turbulence and concentration, especially among IT-intensive industries, is consistent with an increasingly Schumpeterian View Details
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Sean Silverthorne
- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
not have to travel far to make deals, change jobs, or find professional partners. John Doerr of Kleiner Perkins is fond of saying that the Valley is a place where you can change your job without changing your parking spot. Shared values also bind longtime Silicon...
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by Dorothy Leonard & Walter Swap
- 27 Jun 2016
- Research & Ideas
These Management Practices, Like Certain Technologies, Boost Company Performance
What’s the best way to run a company? The question has bedeviled economists as long as companies have existed. How, after all, do you measure something as soft as management style across the range of different types and sizes of companies...
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by Michael Blanding
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
tell,” was how Michael Polanyi described it in his book Personal Knowledge in 1958. Sharing tacit knowledge is obviously harder, and that’s why it is often extremely valuable. Knowledge gets embedded in tools when machine makers distill...
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- 08 Oct 2013
- First Look
First Look: October 8
fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at traditional strategy-consulting firms,...
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Sean Silverthorne
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
administrative aberration indicating weak state control, while others see it as a strategy for consolidating authority. This essay traces the historical development of iq ā and ijārah, two Perso-Arabic terms frequently translated from the...
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Dina Gerdeman
- 20 May 2019
- Research & Ideas
Activist CEOs Are Rising Up—and Their Customers Are Listening
Polman advocating on climate change; Merck CEO Ken Frazier protesting President Trump’s response to a white nationalist rally in Charlottesville; or Chick-fil-A CEO Dan Cathy speaking out against gay marriage, the current trend of CEO activism seems to come from a...
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by Michael Blanding
- 13 May 2014
- First Look
First Look: May 13
within an organization to be effective leaders and to accomplish their personal goals. Executives are urged to examine their lives to discover major themes, interests, and values, using that examination to create a short statement of...
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Sean Silverthorne
- April 2024
- Case
Unleashing Human Magic at Best Buy
By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on...
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Change;
Change Management;
Transformation;
Transition;
Communication Intention and Meaning;
Communication Strategy;
Customer Focus and Relationships;
Customers;
Health;
Digital Transformation;
Digital Strategy;
Job Cuts and Outsourcing;
Labor;
Leadership;
Leadership Development;
Leadership Style;
Leading Change;
Management;
Management Practices and Processes;
Management Style;
Business or Company Management;
Crisis Management;
Mission and Purpose;
Organizational Change and Adaptation;
Organizational Culture;
Outcome or Result;
Failure;
Success;
Personal Development and Career;
Strategy;
Strategic Planning;
Adaptation;
Competition;
Retail Industry;
Minneapolis;
Minnesota;
United States
- 15 Oct 2008
- First Look
First Look: October 15, 2008
substantially expanded social value, but also pose unusually difficult challenges because the merging entities are often strikingly different in philosophy and operating styles as well as in scale. We examine three examples—Ben and...
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Martha Lagace
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
ensemble for, give or take, close to 40 years, but this past summer was their final concert tour as a group. "The Medici String Quartet is one of the very best such ensembles, probably one of the very best ever. One of my favorite research View Details
- 22 Jan 2013
- First Look
First Look: Jan. 22
attests to the idea that ritual behavior stimulates goal-directed action (to consume). Experiment 3 found that performing rituals oneself enhanced consumption more than merely watching someone else perform the same ritual, suggesting that View Details
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Sean Silverthorne
- 23 Feb 2011
- First Look
First Look: Feb. 23
even if he could, how could he be sure that the Wran Committee's strategy was the right one and that its recommendations were workable? Would following an American model of full tuition for higher education and government-guaranteed...
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Sean Silverthorne