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All HBS Web
(808)
- People (1)
- News (142)
- Research (504)
- Events (3)
- Multimedia (1)
- Faculty Publications (264)
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- 12 Jan 2010
- First Look
First Look: Jan. 12
platform for the energy and idealism of young people, a beacon for pilgrims and peace-builders, as well as a focus for seemingly endless media inquiries from reporters, documentary filmmakers, and writers keen on telling its story to...
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Martha Lagace
- 15 Dec 2015
- First Look
December 15, 2015
GovDelivery, as the company became known, was one of the first companies to move governments into the cloud; one of the first to sell them software as a service (SaaS); and in 2007, the only one with 3 million citizens registered to use its View Details
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Carmen Nobel
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
their work. Joining the discussion was Professor Debora Spar, a political scientist who recently traced the historical development of several pioneering technologies. Leading Research: Let's begin by talking about what led to the writing of these books. Richard Tedlow:...
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by Jim Aisner
- 06 Nov 2012
- First Look
First Look: November 6
ability to manage the other. Pursuing both journeys simultaneously is thus even more challenging than the challenges considered separately would imply. We argue that growth in a new industry may require skillful attention to both journeys...
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Sean Silverthorne
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
of companies that are helping create the conditions for the industry’s growth by amassing knowledge about best practices, influencing the development of regulations, exploring new uses for drones, developing a professional workforce, and...
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Dina Gerdeman
- March 2021 (Revised October 2021)
- Teaching Note
Afterpay U.S.: The Omnichannel Dilemma
By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online...
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Keywords:
Omnichannel Retail;
Digital Marketing;
Business Startups;
Business Growth and Maturation;
Business Model;
Business Organization;
For-Profit Firms;
Change Management;
Customer Value and Value Chain;
Customer Relationship Management;
Customer Satisfaction;
Financing and Loans;
Microfinance;
Global Strategy;
Marketing Strategy;
Market Entry and Exit;
Digital Platforms;
Product Development;
Supply Chain Management;
Business and Stakeholder Relations;
Networks;
Network Effects;
Internet and the Web;
Financial Services Industry;
Technology Industry;
United States;
Australia
- 08 Jul 2014
- First Look
First Look: July 8
upgrading of its channel strategy design that accounted for 46% of North America sales in 2006. Nonetheless, NetApp senior management announced they expected to grow revenue another 30% in fiscal 2007 with half the growth coming from...
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Carmen Nobel