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- 14 Jun 2023
- Research & Ideas
Four Steps to Building the Psychological Safety That High-Performing Teams Need
Perks like remote work or unlimited vacation time might be nice, but when it comes to true fulfillment in a post-pandemic workscape, psychological safety is essential. Harvard Business School Professor Amy C. Edmondson coined the term...
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by Kara Baskin
- September 2017
- Article
Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees
By: Anais Thibault-Landry, Allan Schweyer and Ashley V. Whillans
Given the struggle that many organizations face hiring and retaining talent in today's tight labor market, it is critical to understand how to effectively reward employees. To address this question, we review relevant evidence that explains the importance of workplace...
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Keywords:
Rewards;
Total Reward Strategies;
Incentives;
Recognition;
Motivation;
Psychological Needs;
Employees;
Retention;
Motivation and Incentives;
Working Conditions
Thibault-Landry, Anais, Allan Schweyer, and Ashley V. Whillans. "Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees." Compensation & Benefits Review 49, no. 4 (September 2017): 230–246.
- 17 Jan 2024
- HBS Case
Psychological Pricing Tactics to Fight the Inflation Blues
businesses today will need to lean hard on psychological pricing strategies to convince customers to overcome their reluctance to spend, according to recent research by Elie Ofek, the Malcolm P. McNair...
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- 2017
- Article
The Energizing Nature of Work Engagement: Toward a New Need-Based Theory of Work Motivation
By: Paul Green, Eli Finkel, Grainne Fitzsimons and Francesca Gino
We present theory suggesting that experiences at work that meet employees’ expectations of need fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill...
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Keywords:
Needs;
Motivation;
Work Engagement;
Disengagement;
Authenticity;
Self-Expression;
Employees;
Motivation and Incentives;
Behavior;
Human Needs
Green, Paul, Eli Finkel, Grainne Fitzsimons, and Francesca Gino. "The Energizing Nature of Work Engagement: Toward a New Need-Based Theory of Work Motivation." Research in Organizational Behavior 37 (2017): 1–18.
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
Start Of The Journey The book is no quick fix, but it is a start to a lifelong journey for high need to achieve types who must work through destructive tendencies every day. "My sister is a harpist," DeLong says. "Wherever...
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by Kim Girard
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
Buyers are more apt to use a product right after they purchase it, a fact you need to ponder as you consider how to keep customers coming back for more. In this e-mail interview with HBS Working Knowledge's Manda Mahoney, Harvard Business...
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by Manda Mahoney
- 18 Jun 2001
- Lessons from the Classroom
Why Leaders Need Great Books
"I sold funeral insurance to North Carolina black people. I myself am not black. Like everybody else who was alive fifty-nine years ago, I was so young then, you know? I still feel bad about what went on. My wife says: telling somebody might help. Here lately,...
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by Martha Lagace
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
the supply-demand ratio for talent? Will the need for recognition and advancement on the job lure people back to the office? Or have the attractions of working at home changed the job satisfaction equation permanently? Just as important...
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by James Heskett
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
ever—cybersecurity, reputational risks, pandemics, social crises—executives need courage to make big bets. Executives we spoke to acknowledged that they mostly don’t feel psychologically safe, given the...
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- December 15, 2003
- Article
Authentic Leaders Needed to Restore Trust
By: William W. George
George, William W. "Authentic Leaders Needed to Restore Trust." Star Tribune (Minneapolis) (December 15, 2003).
- Research Summary
Overview
I am a field researcher studying the relational nature of work. Organizations are inherently social institutions and provide myriad opportunities for relationship formation. My work begins with the simple insight that all relationships are not equal: interpersonal...
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Keywords:
Prosocial Motivation;
Feedback;
Personal Development;
Needs;
Organizational Design;
Performance Productivity;
Social and Collaborative Networks;
Networks;
Groups and Teams;
Family and Family Relationships;
Food and Beverage Industry;
Manufacturing Industry;
Consulting Industry;
Consumer Products Industry
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
Corporate budgeting is a joke, and everyone knows it. It consumes a huge amount of executives' time, forcing them into endless rounds of dull meetings and tense negotiations. It encourages managers to lie and cheat, lowballing targets and inflating results, and it...
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by Michael C. Jensen
- 17 Oct 2022
- Research & Ideas
Why Quiet Quitters Need More Than Money to Re-Engage
willing to go above and beyond in their roles. All this while inflation spirals. Abdelal, who is the Herbert F. Johnson Professor of International Management at HBS, and DeLong make the case that the remedy is understanding the View Details
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by Michael Blanding
- 31 May 2023
- HBS Case
Why Business Leaders Need to Hear Larry Miller's Story
served time in prison. While incarcerated, he earned an accounting degree, but after a prospective employer rescinded a job offer, he vowed not to reveal his past. In this video, Gibson discusses why business leaders need to hear Miller's...
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- 28 Aug 2023
- Research & Ideas
How Workplace Wellness Programs Can Give Employees the Energy Boost They Need
employees, and watching productivity plummet. “At a time when workers continue to quietly quit and many companies are struggling to fill openings, it’s especially important for employers to revamp their wellness offerings.” What employees View Details
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by Hise Gibson
- Article
Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change
By: A. Tucker and A. Edmondson
The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative...
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Tucker, A., and A. Edmondson. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (Winter 2003). (Winner of Accenture Award For the article published in the California Management Review that has made the most important contribution to improving the practice of management.)
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
living situation, age, marital status, and more. Every one of your team members has a unique perspective on the past year. Have individual conversations to find out what people need and what insights they might have. Principles and...
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- 1996
- Chapter
Commercial Technology: Imaginative Understanding of User Needs
By: D. A. Leonard and J. Doyle
- October 2023
- Background Note
What Leaders Need to Know about Mental Health
By: Boris Groysberg, Robin Abrahams, Liana Groysberg, Natalia Groysberg and Abhijit Naik
This paper will provide an overview of the nature of anxiety and depression, the particular vulnerabilities and stresses of CEOs, and suggestions for managing mental health in the workplace.
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Groysberg, Boris, Robin Abrahams, Liana Groysberg, Natalia Groysberg, and Abhijit Naik. "What Leaders Need to Know about Mental Health." Harvard Business School Background Note 424-032, October 2023.