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- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
stand to benefit by saving time handling appointments, referrals and the like. Quelch says he recently had to arrange an appointment with a specialist, was told by the specialist's office he needed a View Details
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
quickly and efficiently for COVID-19 in the US, he says. The training modules cover four areas including epidemic surveillance; maternal and child health care; identifying Malaria, tuberculosis, and HIV; and referrals and chronic disease...
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- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
through direct ads or referrals by early adopters who post about their services. “Their way to capture clients is through viral acquisition,” says Viceira. Lastly, fintech firms save costs by outsourcing money management expertise to...
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- 12 Oct 2011
- First Look
First Look: October 12
income between two organizations in similar businesses. It can be measured by the "Four Rs" of referrals and retention of employees, returns to labor, and relationships with customers that foster customer View Details
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Sean Silverthorne
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
Jeff Bussgang, general partner, Flybridge Capital Do you know how to get the most from your investors? Below, I have outlined the basic asks (table stakes) as well as suggestions for deeper asks. What to ask for Hiring Table stakes: View Details
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by Julia Austin
- 09 Aug 2006
- Research & Ideas
Career Advancement Without Experience
contractors, they enjoy a broader social network from which to draw referrals than most permanent employees. In the film industry—where most hiring is done based on a production manager's previous experience with an individual—referrals...
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- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
hernia surgeons in my area by going online and reading patient reviews, rather than just relying on a referral from my primary care physician, no matter how much I trust him or her. Hopefully, the operation goes well and I recover...
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- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
through word of mouth (WOM); whereas in another context (a cloud-based file storage service), customers who joined through WOM referrals tended to exhibit higher usage. Yet, examining how routes of adoption relate to specific types of...
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Dina Gerdeman
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
133,000 weekly active users, but Propel had a limited funding runway, and, ahead of a meeting with investors, Chen has to select a business model. He evaluates data from two ongoing business model pilots—financial services referrals and...
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Carmen Nobel
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
case:https://cb.hbsp.harvard.edu/cbmp/product/817025-PDF-ENG Harvard Business School Case 317-085 Shisong Cardiac Center: Kumbo, Cameroon Shisong Cardiac Center in Kumbo, Cameroon, is a regional cardiac referral center in central Africa....
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Sean Silverthorne