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- All HBS Web (91)
- Faculty Publications (16)
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- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to...
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by Dina Gerdeman
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
executives are: Empathic. They monitor employee stress and anxiety and try to prevent overload and burnout, especially in the "next normal" of the pandemic. Many people are coping with social and economic unrest and insecurity both inside...
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- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
that these are the most difficult times in memory for many, if not most people. Parents struggle to balance the demands of remote work and homeschooling. Employees who live alone strain to stay focused while isolated from loved ones and...
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by Boris Groysberg and Susan Seligson
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
a hierarchy that flows from the most enduring element, the corporate mission, through values, vision, strategy, and, ultimately, the implementation and monitoring of that strategy via tools such as balanced scorecards and key performance...
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by Boris Groysberg and Sarah Abbott
- 14 Mar 2022
- Research & Ideas
Lessons from COVID-19: The Business Skills Doctors Need
technology. Yet those opportunities came with managerial challenges. Remote patient monitoring represents a case in point. “Medicine has traditionally relied on a physician seeing a patient in person at a...
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- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
employees are working in remote or hybrid environments far from the eyes of watchful supervisors. Attempts to reassert the “butts in seats” metric by using awareness technology software to measure computer keystrokes or View Details
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by Michael Blanding
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
how they have been contributing to team goals. Reestablish norms. Most important, the relaunch is the time for team members to reevaluate how to conduct themselves and interact amid the changing circumstances. To learn more, read It’s Time To Relaunch Your View Details
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by Sean Silverthorne
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
protocols, often unilaterally deciding to adopt the most restrictive version of the protocols to reassure their employees. And, to limit the threat of future possible liabilities, they worked hard to make sure that protocols were effectively implemented, such as...
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- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
submitted, from managing a remote workforce to making decisions in the face of vast uncertainty. Not surprisingly, one significant challenge reported by many CEOs was how to position their company to survive, or even thrive, during the...
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- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
of Leadership Development, Emeritus. Ariel D. Stern: Remote monitoring will create more value We have already seen a rapid wave of digital transformation in health care and that is likely to continue. The...
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by Danielle Kost
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
those already sick, mobile health adds equally important benefits. From remote monitoring to in-body sensors, mobile health innovations enable patients to spend fewer expensive and less than pleasant days in...
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- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
use of remote patient monitoring services grows—driven by health care limitations imposed by the COVID-19 pandemic—clinicians, payers, and patients face important questions regarding the volume, value, and...
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- 01 Apr 2014
- First Look
First Look: April 1
offered several remote monitoring systems for hospitals, including the eICU, which it obtained through the 1998 acquisition of Visicu. In the eICU model, patients in hospital ICUs were View Details
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Sean Silverthorne
- 29 May 2020
- Op-Ed
How Leaders Are Fighting Food Insecurity on Three Continents
COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020....
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- 11 Jun 2020
- In Practice
Are Digital Organizations Better at Overcoming COVID?
provided but to augment and expand their offerings. Telemedicine is a terrific example of this. Many health care providers have already moved to virtual visits and ramped up new types of services such as remote-patient monitoring using...
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by Danielle Kost
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
capture economies of scale. In addition to controlling purchasing, merchandising, and distribution, these managers even control the lighting and temperature at Wal-Mart's 3,500 stores by remote computer. Of course, the spans of control...
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by Robert Simons
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
company computer systems is often left unclear. Managers need to ask, "Who should have remote access to the corporate network? What safeguards must be in place before employees can connect to the corporate network from a View Details
- 24 Mar 2020
- Research & Ideas
These Coronavirus Heroes Show Us How Crisis Leadership Works
hospitals and governments. Separately, Medtronic is using its remote monitoring capabilities to track people with coronavirus in their homes. (Full disclosure: I am a former chair and CEO of Medtronic). Adam...
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- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
Community Behavioral Health Clinics (CCBHCs) and other providers to build their telepsychiatry programs and meet the needs of under-served populations. “Our support allows patients to see providers remotely over video conferences,” he...
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- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
slides through remote Wyoming. Source: Kevin Dooley Second, citizens are generating what Luca calls “digital exhaust,” data generated online as part of their daily activities, which could be captured by cities to give clues into their...
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