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- All HBS Web (75)
- Faculty Publications (15)
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- All HBS Web (75)
- Faculty Publications (15)
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- 07 May 2012
- Research & Ideas
The Art of Haggling
posturing, they settle on a price each can live with, although both know that the deal is likely better for one side than the other. “At some point, it still comes down to determining who gets which slice of the pie.” Now imagine the same...
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by Katie Johnston
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
sandwiched between Nobel Prize—winner Robert Merton, who helped create the Black-Scholes options pricing model, and Michael Tushman, who had written many books and "was an internationally recognized scholar in the area of...
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by Kim Girard
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
competence, and free up resources, which can be used to combine data bits in creative ways to add value. Relatively bulletproof operational reliability will be a key part of the price of success. Back-office or server farms, help desks,...
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by F. Warren McFarlan & Richard L. Nolan
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
distributors, although important and useful for a certain portfolio of products, are no longer appropriate for a different subset. How can you overcome resistance from a powerful channel partner, such as a brand-name manufacturer or a strong intermediary, over issues...
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- 11 Apr 2017
- First Look
First Look at New Research, April 11
that researchers face when demonstrating the existence and effects of resale price maintenance (RPM). We outline three approaches for finding View Details
- 21 Oct 2013
- Research & Ideas
Missing the Wave in Ship Transport
investors succeed in volatile, cyclical markets as far ranging as real estate, high technology, and truck transport. In Waves in Ship Prices and Investment, a National Bureau of Economic Research working paper, Professor Robin Greenwood...
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- 19 Jul 2016
- First Look
July 19, 2016
maintaining and adapting this system in future. An important component of technical debt relates to decisions about system architecture. As systems grow and evolve, their architectures can degrade, increasing maintenance costs and...
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Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price...
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Sean Silverthorne
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
and the paramedic. In a way, top management loses power over its employees. In gray zones involving material pursuits—such as when a clothing item that could have been sold at a higher price to a customer is kept hidden until it becomes...
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by Martha Lagace
- 29 Sep 2015
- Research & Ideas
Work 3.0: Redefining Jobs and Companies in the Uber Age
across multiple industries. There are at least five kinds of control that could belong to either company or worker, depending on the business model: Price charged to the customer. Equipment used by the worker, Method of service delivery....
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- 28 Jun 2016
- First Look
June 28, 2016
pressure for antitrust revision came from the states. A perhaps unlikely leader, Edna Gleason, organized California's retail pharmacists and coordinated trade networks to monitor and enforce Resale Price...
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Sean Silverthorne
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
pricing for first-exposure products on the site. Many in the industry have relied on years of experience and intuition to determine pricing—can Wilson provide new insights? Purchase this...
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Sean Silverthorne
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
front. "The price of a piece of information is vanishingly small, so we have to play tricks to make sure it doesn't disappear to zero," said Upton. "That doesn't work unless I make some artificial distinction between...
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by Kenneth Liss
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
this impact: the broad, shallow, positive impact on product prices versus the narrow, deep, negative impact on individuals." These quotes help sum up the nature of the thought-provoking debate stirred by this month's column. On the...
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by James Heskett
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
African nations, as in the United States, a key role of government is the funding, construction, and maintenance of the public infrastructure that benefits everyone. This obviously is not being accomplished to an adequate degree by...
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- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
huge fines and their executives live with the knowledge that lives were lost. Same with the lack of maintenance at PG&E. The company is convicted of killing 86 people, is paying huge fines, and is bankrupt. Boeing is at least...
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by Martha Lagace
- 19 Jun 2012
- First Look
First Look: June 19
provide potable water services to rural and urban India where the public infrastructure does not exist. Past efforts have been stymied by rural operations problems including expensive technologies, challenging maintenance issues, cash...
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Sean Silverthorne
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and...
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- 23 Jul 2013
- First Look
First Look: July 23
profitable, loyal customers into high maintenance customers whose value stemming from their frequent purchasing is eroded by their increasing cost-to-serve. The case advocates a deeper appreciation of the two-way, reciprocating nature of...
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Anna Secino
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
trend? Alan MacCormack: There are 3 main drivers. First, the complexity of products is increasing, in terms of the breadth and number of technologies they include. Cars send maintenance data wirelessly to dealerships; sneakers contain...
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by Sean Silverthorne