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- 12 May 2009
- First Look
First Look: May 12, 2009
Overly detailed contracts leave no room for spontaneous acts of kindness to create goodwill between parties; too-rigid contracts leave parties unable to respond to the unanticipated; and, strangely enough, incentives can end up being just...
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Martha Lagace
- 20 Feb 2008
- First Look
First Look: February 20, 2008
change agendas Plan execution of the strategy—through portfolios of strategic initiatives linked to strategy maps and Balanced Scorecards Put your strategy into action—by integrating operational tools such as process dashboards, rolling...
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Martha Lagace
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