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All HBS Web
(347)
- News (50)
- Research (214)
- Multimedia (3)
- Faculty Publications (84)
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- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
intentionally be "bad" at anything. But you can decide to not perform as well in areas that patients care less about, with the understanding that it will give you the resources to excel in those areas that patients value more...
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- 06 Nov 2007
- First Look
First Look: November 6, 2007
River in identifying investments, performing due diligence, and working with portfolio companies and asks how Blue River should build itself into a top-tier private equity fund, particularly as more and more foreign firms target the...
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Sean Silverthorne
- 12 Feb 2008
- First Look
First Look: February 12, 2007
the performance of mechanisms intended for human use. Download the paper: http://www.hbs.edu/research/pdf/08-064.pdf PublicationsBusiness Analysis and Valuation: Using Financial Statements. 4th ed. Authors:Paul M. Healy and Krishna G....
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Martha Lagace
- 17 Jul 2012
- First Look
First Look: July 17
create institutional pressure to spur performance improvement. By examining how organizational characteristics moderate establishments' responses to a prominent environmental information disclosure program, we provide among the first...
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Sean Silverthorne
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
patient satisfaction, and problems with patient safety. Nearly all U.S. health care organizations have used similar evidence to justify their investments in safety and quality. Herein, we provide conservative formulas based on readily...
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Sean Silverthorne
- 09 Mar 2010
- First Look
First Look: March 9
run as a public utility. The Panamanian government, in contrast, has run the Canal as a for-profit corporation, increasing safety and decreasing costs along the way. Maurer and Yu's nuanced analysis of the contribution of the United...
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Martha Lagace
- 27 Jan 2015
- First Look
First Look: January 27
health care providers have devoted significant efforts to improve performance regarding patient safety and quality of care. To address the lagging involvement of health care providers in the cost component...
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Sean Silverthorne
- 31 Aug 2009
- Research & Ideas
Why Competition May Not Improve Credit Rating Agencies
In the run-up to the global financial crisis, credit rating agencies gave high marks to such risky financial vehicles as collateralized debt obligations, which few people understood. It has been argued that these ratings misled investors as to the View Details
- 20 Feb 2007
- First Look
First Look: February 20, 2007
that the tire grading system was close to becoming a reality. Second, Joan Claybrook, a former Nader consumer interest group lobbyist, had just become head of the National Highway Traffic Safety Administration, the agency within the...
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Martha Lagace
- 31 Mar 2009
- First Look
First Look: March 31, 2009
performance after they go public. These results stem from the professional ownership, tighter monitoring, and reputational considerations exhibited by PE sponsors. Download the paper: http://www.hbs.edu/research/pdf/09-104.pdf Elections...
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Martha Lagace
- 15 Feb 2011
- First Look
First Look: Feb. 15
opportunities to cheat on tests are likely to engage in self-deception, inferring that their elevated performance is a sign of intelligence. This short-term psychological benefit of self-deception, however, can come with longer-term...
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Sean Silverthorne
- 08 May 2007
- First Look
First Look: May 8, 2007
ability to create value. Creating superior performance with strategies optimized for adaptation (adjusting to differences), aggregation (overcoming differences), and arbitrage (exploiting differences), and for compound objectives....
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Martha Lagace
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
understood as a valuable learning experience. The second CEO, by contrast, described performing a great deal of emotional labor while attempting to keep the business in stasis—exhausting tasks with no clear milestones. No wonder he felt...
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- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
consistently outperformed the industry. The company's culture was on display during the power grid failure of September 2003, when two of Continental's three hubs went dark and other airlines grounded their fleets. Continental's employees, displaying initiative and...
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by Rosabeth Moss Kanter & Walter Kiechel
- 02 Aug 2011
- First Look
First Look: August 2
maximize their people's performance. Publisher's Link: http://cb.hbsp.harvard.edu/cb/web/product_detail.seam?E=79788&R=10106-HBK-ENG&conversationId=323988 Surviving the Global Financial Crisis: Foreign Ownership and Establishment View Details
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Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
Convergence, and Economic Performance By: Delgado, Mercedes, Michael E. Porter, and Scott Stern Abstract—This paper evaluates the role of regional cluster composition in regional industry performance. On the one hand, diminishing returns...
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Sean Silverthorne
- 06 Jan 2012
- Op-Ed
Where Green Corporate Ratings Fail
for its carbon performance. Such ratings and rankings are largely based on companies' direct carbon footprint. For example, the Dow Jones Sustainability Index (DJIS), which evaluates the economic, environmental, and social performances of...
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- 31 Jul 2015
- Research & Ideas
The Faculty Reader: Who is Reading What This Summer?
Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth . Both books marry a focus on performance with a look at leadership and organizational change—how to enable, support, and...
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- 21 Jul 2009
- First Look
First Look: July 21
9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety change when...
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Martha Lagace
- 15 Nov 2011
- First Look
First Look: November 15
theoretical models emphasizing the role of managerial myopia. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1603484 The Impact of a Corporate Culture of Sustainability on Corporate Behavior and Performance...
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Sean Silverthorne