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- All HBS Web (234)
- Faculty Publications (24)
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- 03 Apr 2012
- First Look
First Look: April 3
812-098 Provides practical guidelines for conducting customer visits to explore and validate demand for an entrepreneurial offering. Reviews conditions under which visits will yield superior insights, compared to other research methods. Describes criteria for View Details
Keywords:
Carmen Nobel
- May 2016 (Revised September 2016)
- Case
Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean
By: Rajiv Lal and Gamze Yucaoglu
In 2015, Edip Ilkbahar, HBC’s founder and CEO, was looking over the plans for a new branch in Cyprus. Since the inception of the company by the Alarko Group of companies in 1994, Ilkbahar’s company had enjoyed high occupancy, high guest satisfaction, and high...
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Keywords:
Customer Experience;
Customer Service;
Hotel Industry;
Emerging Market;
Customer Focus;
Leading Growth;
Feedback Culture;
Employee Empowerment;
Employee Engagement;
Employee Training;
Staffing;
Operations Management;
Quality Management;
Service Management;
Service Quality;
Continuous Improvement;
Hillside;
HBC;
Turkey;
Vacation;
Customer Relationship Management;
Quality;
Employee Relationship Management;
Service Operations;
Organizational Culture;
Customer Satisfaction;
Selection and Staffing;
Service Delivery;
Competitive Advantage;
Emerging Markets;
Growth and Development;
Accommodations Industry;
Entertainment and Recreation Industry;
Turkey
Lal, Rajiv, and Gamze Yucaoglu. "Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean." Harvard Business School Case 516-110, May 2016. (Revised September 2016.)
- 20 Feb 2007
- First Look
First Look: February 20, 2007
research. Learning and Equilibrium as Useful Approximations: Accuracy of Prediction on Randomly Selected Constant Sum Games Authors:Ido Erev, Alvin E. Roth, R. Slonim, and Greg Barron Periodical:Economic Theory (forthcoming). Special...
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Martha Lagace
- December 2023 (Revised February 2024)
- Case
21Seeds: Taking Shots at Breakout Growth
21Seeds, a female-founded flavor-infused tequila startup launched in 2019, had made inroads into the alcoholic beverage industry by focusing on an underserved consumer segment in spirits—women, primarily in their 30s and 40s, many of whom were moms—and by following a...
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Keywords:
Mergers and Acquisitions;
Business Startups;
Growth and Development Strategy;
Brands and Branding;
Product Positioning;
Distribution Channels;
Sales;
Food and Beverage Industry
Ofek, Elie, Julian De Freitas, Michael Moynihan, and Nicole Tempest Keller. "21Seeds: Taking Shots at Breakout Growth." Harvard Business School Case 524-008, December 2023. (Revised February 2024.)
- 14 Sep 2010
- First Look
First Look: September 14, 2010
problem when they first emerged but was ultimately overcome by changes in the innovation ecosystem. However, incumbents in the oil and power sector are different in two respects. First, they are producing a commodity and hence face little end-user View Details
Keywords:
Sean Silverthorne
- 09 Jun 2009
- First Look
First Look: June 9
evidenced by the transmission of patenting behavior, but they do not match on this dimension. We demonstrate this in two-stage models that adjust for the endogeneity of the matching process, using a modification of propensity score estimation and a sample View Details
Keywords:
Martha Lagace
- 21 Oct 2008
- First Look
First Look: October 21, 2008
and return unused capital to his investors. With the passing of each venture, he has learned about forming founding teams, splitting equity with his co-founders, hiring executives to work for him, and when to take outside funding. Now, he's facing View Details
Keywords:
Martha Lagace
- 31 Jan 2012
- First Look
First Look: Jan. 31
financial management and the usefulness of formal hedging of agricultural production risks was offered to randomly selected farmers in Gujarat, India. The authors evaluate the effect of the financial literacy training and three marketing...
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Keywords:
Sean Silverthorne & Carmen Nobel
- 13 Oct 2010
- First Look
First Look: October 13, 2010
2006 NBA draft," Stern began, "the Houston Rockets select Rudy Gay from the University of Connecticut." The 4,000 Rockets faithfully erupted into euphoric cheers. Rudy Gay was a highly touted college prospect who some...
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Keywords:
Sean Silverthorne
- 20 Nov 2018
- First Look
New Research and Ideas, November 20, 2018
different methods of selecting peers, sampling, different proxies and estimation techniques. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=55265 Corporate Legal Structure and Bank Loan Spreads By: Sikochi,...
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Dina Gerdeman
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
overcome them. In doing so, I suggest that we consider these challenges in terms of internal and external pressures related to both identity and resources. Building on existing research, I then identify four pillars that seem to play a...
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Keywords:
Dina Gerdeman
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
from that.” The new inventory system was actually something Whole Foods had started to implement before the Amazon deal, pressured by activist shareholders who had seen the grocer’s stock and sales margins slipping for two years. “This is...
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- 29 Jan 2008
- First Look
First Look: January 29, 2008
proposals that received a MV between 1997 and 2004, we find that the frequency of implementation has almost doubled from 22% between 1997 and 2002 to 41% in 2003-2004. With respect to the determinants of the implementation decision, we find a positive relation between...
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Martha Lagace
- 10 Jun 2014
- First Look
First Look: June 10
http://ezp-prod1.hul.harvard.edu/login?url=http://dx.doi.org/10.1080/00076791.2013.837889?nosfx=y August 2013 Harvard Business Review The Price of Wall Street's Power By: Mukunda, Gautam Abstract—Over and over again, executives make decisions that aren't in their...
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Keywords:
Sean Silverthorne
- 25 Jun 2013
- First Look
First Look: June 25
governments have started to list state-owned enterprises, have selected professional managers to run them, and have given them more financial autonomy. We argue that the transformation from owner and manager to majority shareholder has...
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Anna Secino
- 18 Mar 2024
- Research & Ideas
When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View
Common wisdom holds that oil and gas companies, electric utilities, and other industries known for their large carbon emissions generally oppose clean energy policies. Now, a study of corporate advocacy spanning 30 years reveals that many companies are more flexible...
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- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
private employer in the United States, with 1.5 million workers (2.2 million worldwide). But that size and dominance doesn’t make Walmart immune to pressures faced by any other retail operation. In the second-year Harvard Business School...
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- 13 May 2014
- First Look
First Look: May 13
case considers Anglo American's options to stay in front of these trends. How can the protagonist promote greater professionalization of social performance inside the organization and greater integration with business decisions? The organization was also under View Details
Keywords:
Sean Silverthorne
- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
fruitful new agendas for research on the political-economic nexus as it has developed in the Western world since the end of the Middle Ages. New Perspectives on the History of Political Economy brings together a select group of young and...
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Keywords:
Sean Silverthorne
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
new chapter on the conduct of industrial governance and American capitalism." - Malcolm S. Salter But the President left the door slightly open for selective intervention when he pledged non-interference "in all but the most...
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