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All HBS Web
(1,783)
- People (8)
- News (308)
- Research (1,105)
- Multimedia (5)
- Faculty Publications (680)
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- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51704 Harvard Business School Case 902-412 Tobacco and the Future of Rural Kentucky Governor Patton decides how to use settlement funds to develop a long-term plan for...
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Carmen Nobel
- 21 Dec 2010
- First Look
First Look: December 21
the final stages of a 10-year plan of rejuvenation under CEO Kim Lopdrup. When he took over as CEO in 2004 the chain was closing restaurants and suffering declining same-store sales and declining customer satisfaction. But in 2010, even...
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- 18 Feb 2014
- First Look
First Look: February 18
and by incorporating user innovation. We then examine how this ease of external engagement impacts the organization and its strategic activities. Specifically, we consider how this shift in information processing costs affects...
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Sean Silverthorne
- 12 Aug 2014
- First Look
First Look: August 12
notably higher entry rates and increases in plant productivity. These results are not present for districts located on another major highway system, the North-South East-West corridor (NS-EW). Improvements for portions of the NS-EW system were View Details
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Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
your biggest buckets of cost and rethinking those strategically in ways that give your customers something they value," notes Frei, the UPS Foundation Professor of Service Management at Harvard Business School. Morriss (HBS MBA '04),...
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- 05 Oct 2010
- First Look
First Look: October 5, 2010
highlighted in the case for discussion include the following: How can committed employees implement an innovative sustainability initiative within a large corporation? How can ESG data be more strategic for both Bloomberg and investors?...
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Sean Silverthorne