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- All HBS Web (140)
- Faculty Publications (56)
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- 19 Sep 2005
- Research & Ideas
Rethinking Company Loyalty
company uses assessment tools and career coaches to identify employees' strengths and decide how to best leverage those talents for the company's good. The company also encourages employees to initiate conversations about how their...
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by Lauren Keller Johnson
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
Companies face a growing yet largely undetected threat to their worker productivity, employee retention and, ultimately, competitive advantage: the needs of employees who are caregivers. The aging population, an increasingly female...
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- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
of performance measures. It is quite likely that the rich get richer in this effort; organizations exhibiting greater diversity are more attractive to talented people with diverse backgrounds. Talent View Details
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by James Heskett
- 16 Apr 2013
- First Look
First Look: April 16
should he configure the group's ties to the service lines to ensure their collaboration? The retention of JLL's most profitable clients was at stake. This case is the first in a case series that comprises cases B, C, and D, and...
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Sean Silverthorne
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
your phone. Whether you write out your thoughts in a journal or talk with a trusted mentor, consider the current state of your organization and ask: What are our capability gaps? Does our current team reflect our current and future market? What is our View Details
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by Hise O. Gibson and Nicole Gilmore
- December 2021
- Case
Burning Glass Technologies: From Data to Product
By: Suraj Srinivasan and Amy Klopfenstein
In May 2021, Matt Sigelman, CEO of Burning Glass Technologies, a company that provided labor market analytics for a variety of markets, navigates his company’s transition from data company to product company. Burning Glass originated as a service that used artificial...
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Keywords:
Information Technology;
Applications and Software;
Digital Platforms;
Internet and the Web;
Strategy;
Expansion;
Business Strategy;
Labor;
Employment;
Human Capital;
Jobs and Positions;
Job Design and Levels;
Job Search;
Human Resources;
Selection and Staffing;
Recruitment;
Employees;
Retention;
Competency and Skills;
Experience and Expertise;
Talent and Talent Management;
Analytics and Data Science;
Business Model;
Technology Industry;
North and Central America;
United States
Srinivasan, Suraj, and Amy Klopfenstein. "Burning Glass Technologies: From Data to Product." Harvard Business School Case 122-015, December 2021.
- 18 Mar 2019
- Research & Ideas
Stuck in Commuter Hell? You Can Still Be Productive
Workers commute an average 38 minutes each way between home and work—a trip that can feel like a dreadful chore before the workday even begins. In fact, long commutes lower job satisfaction and increase employee turnover. Now, recent research provides some advice to...
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by Dina Gerdeman
- January 2018 (Revised January 2020)
- Case
People Analytics at McKinsey
By: Jeffrey T. Polzer and Olivia Hull
A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that...
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Keywords:
Talent and Talent Management;
Customer Relationship Management;
Forecasting and Prediction;
Cost Management;
Human Resources;
Employees;
Recruitment;
Retention;
Selection and Staffing;
Measurement and Metrics;
Performance;
Performance Capacity;
Performance Efficiency;
Performance Evaluation;
Performance Improvement;
Consulting Industry;
Service Industry
Polzer, Jeffrey T., and Olivia Hull. "People Analytics at McKinsey." Harvard Business School Case 418-023, January 2018. (Revised January 2020.)
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
embracing—this shift. Many are using systematic approaches to gather employee insights and turn them into tailored workplace cultures and policies. These efforts usually culminate in a strong talent management strategy, with a deliberate...
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by Hise O. Gibson and MaShon Wilson
- June 2023 (Revised July 2023)
- Case
Social Media Background Screening at Fama Technologies
By: Joseph Pacelli, Jillian Grennan and Alexis Lefort
Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running...
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Keywords:
Human Resources;
Recruitment;
Retention;
Selection and Staffing;
Organizational Culture;
Talent and Talent Management;
AI and Machine Learning;
Social Media;
Venture Capital;
Entrepreneurship;
United States
Pacelli, Joseph, Jillian Grennan, and Alexis Lefort. "Social Media Background Screening at Fama Technologies." Harvard Business School Case 123-010, June 2023. (Revised July 2023.)
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery...
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by HBS News
- December 2007 (Revised February 2009)
- Case
Don Jenkins: Resigning from the Firm
By: Boris Groysberg, Geoff Eckman Marietta and Steven Manchel
Don Jenkins, a star event planner at a large firm, resigns to take a position at a boutique firm. However, Don may have made some mistakes when departing that could be trouble later on down the road. The case can be used to teach the business and legal aspects of...
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Keywords:
Talent and Talent Management;
Resignation and Termination;
Retention;
Law;
Service Industry
Groysberg, Boris, Geoff Eckman Marietta, and Steven Manchel. "Don Jenkins: Resigning from the Firm." Harvard Business School Case 408-094, December 2007. (Revised February 2009.)
- 08 May 2006
- Lessons from the Classroom
Writing the Case for Public School Reform
retention since the end of World War II," says Thomas. It was assumed then that applicants for a teaching position didn't want to do anything else, or that they didn't have many other options, conditions that clearly don't hold in...
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- September 2023 (Revised September 2023)
- Technical Note
Note on the Evolving Landscape of HR Tech
By: Joseph Pacelli and Alexis Lefort
- 22 Oct 2013
- First Look
First Look: October 22
manage talent effectively. It illustrates how law firms can significantly increase the performance, engagement, and retention of their lawyers by giving them the tools to develop and support the development...
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Sean Silverthorne
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
to be transferred into the corporate brain," a formidable task in many organizations. Those stressing the importance of memory placed the greatest value on the retention of talent in the organization....
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by James Heskett
- January 16, 2023
- Article
40 Ideas to Shake Up Your Hiring Process
By: Joseph Fuller, Nithya Vaduganathan, Allison Bailey and Manjari Raman
Many companies today are struggling to hire and retain talent, but more often than not the problem is self-inflicted: They’re simply not using a broad enough array of tools, sometimes because they don’t even know the tools exist. In this article, the authors list 40...
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Fuller, Joseph, Nithya Vaduganathan, Allison Bailey, and Manjari Raman. "40 Ideas to Shake Up Your Hiring Process." Harvard Business Review (website) (January 16, 2023).
- June 2023
- Supplement
Social Media Background Screening at Fama Technologies (B)
By: Joseph Pacelli, Jillian Grennan and Alexis Lefort
Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running...
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Keywords:
Human Resources;
Recruitment;
Retention;
Selection and Staffing;
Organizational Culture;
Talent and Talent Management;
United States
Pacelli, Joseph, Jillian Grennan, and Alexis Lefort. "Social Media Background Screening at Fama Technologies (B)." Harvard Business School Supplement 123-086, June 2023.
- November 2007
- Case
The 1995 Release of the Institutional Investor Research Report: The Impact of New Information
By: Boris Groysberg, Nitin Nohria and Derek Haas
In 1995, Institutional Investor magazine began selling a complete ranking of the best equity research analysts. This report allowed research firms to assess the relative quality of each analyst across the industry, and this enabled firms to know nearly as much about...
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Keywords:
Talent and Talent Management;
Investment Banking;
Retention;
Selection and Staffing;
Reports;
Knowledge Use and Leverage;
Performance Evaluation;
Banking Industry
Groysberg, Boris, Nitin Nohria, and Derek Haas. "The 1995 Release of the Institutional Investor Research Report: The Impact of New Information." Harvard Business School Case 408-061, November 2007.
- 13 Nov 2000
- Research & Ideas
Corporate Venturing: Entrepreneurship on the Inside
incentivize and motivate internal people, because they have access to a talent pool that doesn't always exist outside." At the same time, developing new businesses can provide large companies with a potent View Details
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by Kenneth Liss