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- All HBS Web (127)
- Faculty Publications (14)
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- 23 Jan 2024
- Research & Ideas
How to Keep Employees Productive: Support Caregivers
the economic impact of offering caregiving benefits, such as reductions in turnover and absenteeism. Why risk losing high-level, proficient employees due to temporary work-life imbalances? Gather more information about your workforce’s...
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by Kara Baskin
- 03 Oct 2023
- HBS Case
Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff
countries even require approvals from local governments. Labor law differences also exist between states, and even those sometimes conflict with federal law. A management team that fails to factor these differences into planned layoffs,...
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- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
omission came at a huge personal price: Miller developed Bell’s Palsy, a temporary paralysis of his facial muscles that is often caused by stress. He had frequent nightmares about the cops coming after him and throwing him back in jail,...
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- 13 Dec 2022
- Research & Ideas
The Color of Private Equity: Quantifying the Bias Black Investors Face
2020 murder, minority-owned funds gain visibility. To test this theory, the researchers looked at periods after high-profile police killings to monitor the performance of minority-owned funds. “Indeed, you do see this temporary blip where...
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- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
back and shifted its staff, furloughing some employees and placing others in temporary jobs in other industries until the company needed them back. For example, the company had created a role that it calls “restaurant operations...
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by Pamela Reynolds
- 17 Jan 2011
- Research & Ideas
Being the Boss
through. As companies and work groups become more diverse, these differences will appear more often. Finally, people may not comply because they're confused. The growing complexity of the workplace and more fluid organizational structures with multiple bosses and View Details
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by Carmen Nobel
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
maintained a culture of testing many features on its website and soliciting feedback from its most loyal and vocal customers. What the Airbnb team learned: If you provide a channel and listen, people will tell you what they want once. But...
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- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
action.” Yakult delivers water and instant noodles to survivors They are called the “Yakult Ladies,” a team that delivers probiotic drinks manufactured by Yakult to customers’ homes. Shortly after the earthquake and tsunami destroyed...
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by Dina Gerdeman
- 19 May 2015
- First Look
First Look: May 19
Platform: Business at the Kumbh Mela By: Macomber, John D., and Tarun Khanna Abstract—India's Kumbh Mela, a religious festival occurring once every 12 years at the confluence of the Ganges and Yamuna rivers, attracts over 80 million pilgrims to a View Details
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Sean Silverthorne
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to...
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by Dina Gerdeman
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
strategy. Heads of shared service units—marketing, human resources, and information technology, among others—were included in the membership of the leadership team to ensure that information about customers, people, and technology were...
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by Robert S. Kaplan & David P. Norton
- 22 Apr 2022
- Research & Ideas
Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance
on a temporary or seasonal basis with hundreds of thousands of people searching for jobs. Wonolo was co-founded in 2014 by Yong Kim, a 2007 graduate of Harvard Business School. Reassurance and incentives open doors The researchers...
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by Jay Fitzgerald
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
temporary salary cut and that Aon’s country leaders had worked together “to determine the most equitable way to apply a temporary salary reduction to our broader colleague base and developed a tailored...
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by Boris Groysberg and Sarah Abbott
- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
remain a concern if such activities occur while someone is transported in an automated car? The answer, the researchers suggest, depends on the level of automation in future cars. Currently, many cars already have some automated features, such as cruise control, View Details
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by Jay Fitzgerald
- 28 Apr 2015
- First Look
First Look: April 28
engaged in "status rationalization," emphasizing the benefits Japanese employees might obtain by learning English, and prevaricated on whether the change was temporary or durable, a process we call "status stability...
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Sean Silverthorne
- 23 Apr 2013
- First Look
First Look: April 23
occupants with a temporary shared in-group that facilitates interaction. We develop and test these ideas in a multi-method field study of a hospital emergency department that introduced minimal team...
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Sean Silverthorne
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
producing vacuum pumps and systems. Its Chinese team was the first to live through the effects of the new pandemic and the restrictions imposed by the government. Learning from its subsidiary in China gave the company tremendous...
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- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
temporary transfer of newly hired researchers from Grenoble to other R&D sites. At the same time, the Grenoble site set out to integrate itself within the local research community. In 1989, Eli Lilly considered establishing a...
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by Walter Kuemmerle
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk...
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- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
networks and the Internet. The most important thing that the CEO and senior management should understand about IT is its associated economics. As the pace of doing business increases, the CEO and senior management team must be aware of...
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by F. Warren McFarlan & Richard L. Nolan