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All HBS Web
(1,698)
- People (12)
- News (689)
- Research (474)
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- 04 Sep 2001
- Lessons from the Classroom
Getting Back on Course
job's demands for constant travel. She may come to the conclusion that she cannot continue to use her marketing skills and experience and raise a family successfully. However, she could apply that same stock of marketing skills with a local or regional company,...
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by Martha Lagace
- 05 Feb 2001
- Research & Ideas
The Ten Deadly Mistakes of Wanna-Dots
issues. Williams-sonoma Williams-Sonoma is a great example precisely because it had such a hard road to travel from initial denial to its first round of successes. The CEO was converted from skeptic to sponsor through two pilot ventures...
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by Rosabeth Moss Kanter
- 13 Oct 2011
- Lessons from the Classroom
Building a Business in the Context of a Life
leader." In fact, Kraus, faced her own crossroads in recent years after achieving great success as an entrepreneur. In 1997 she cofounded Circles, a concierge and events company that grew into a $50 million business. She sold Circles in 2007 and then led Spire, a...
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- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
Further, non-U.S. companies such as Bouygues Telecom in France and Westpac, the Australian bank I mentioned earlier, have utilized them as cornerstones of their successful operating strategies. So the ideas travel quite well, with some...
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by Sean Silverthorne
- 23 Apr 2001
- Research & Ideas
The Gulf: It’s a Family Affair
professor and consultant. In these twenty-two-plus years in the field, in addition to the research and writing I have done, I have worked with families in business from over sixty countries. I have traveled to nearly every corner of the...
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by Wendy Guild & Andrea Schulman
- 07 Jun 2017
- Research & Ideas
How an African History Scholar Became a Modern Righter of Wrongs
traveled to Cape Town, South Africa, where they engaged with 10 global partners on a dozen different design projects. A renowned scholar of colonial-era African history, she isn’t the most obvious candidate for teaching modern business...
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by Carmen Nobel
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
large-scale changes to business practices and legal reform. “Through the 1930s, she remained the only woman pictured in the all-male leadership council of the Fair Trade Committee,” Sawyer says. “She traveled throughout the states,...
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- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
described below—has allowed CEMEX to increase its market share, charge a premium to time-conscious contractors, and reduce costs resulting from unused concrete. Scour The Globe For Good Ideas One distinctive aspect of the companies we studied was their eagerness to...
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- 24 Feb 2009
- First Look
First Look: February 24, 2009
distribution services (GDSs)—such as SABRE—to reach travel agents. But GDSs held significant tactical advantages. For example, GDSs had signed long-term exclusive contracts with the corporate customers who were American's best customers....
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Martha Lagace
- May 20, 2016
- Comment
World Health Organization Lacks Leadership to Combat Pandemics
By: John A. Quelch
When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low energy, its representatives...
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Global Health;
World Health Organization;
World Bank;
Pandemics;
Emergency Preparedness;
Experience and Expertise;
Decisions;
Forecasting and Prediction;
Communication Strategy;
Nonverbal Communication;
Framework;
Governance;
Government and Politics;
Health;
Management;
Practice;
Problems and Challenges;
Projects;
Risk and Uncertainty;
Human Needs;
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Africa;
Asia;
Europe;
Latin America;
North and Central America;
South America;
West Indies
Quelch, John A. "World Health Organization Lacks Leadership to Combat Pandemics." Harvard Business School Working Knowledge (May 20, 2016).
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
biased. But the "pricing" section of the website advises that new hosts set rates with market demand in mind. For example, Airbnb tells new hosts they "may want to charge lower than average rates to attract travelers comparing your place...
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- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
high-priced, low-volume, luxury travel product in its existing locations; so to continue its growth, it is now trying to expand into East Africa, where the traditional safari approach by most providers has been a high-volume, low-cost,...
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Dina Gerdeman
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
have no awareness of the Tiananmen Square massacre in 1989. The government can kick Google out of China, but all bets are off when Chinese students return from travel outside the country. Q: And yet, the government is not opposed to so...
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by Deborah Blagg
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
Over the past two decades, entire industries have been disrupted by Internet competitors who "unbundled" their content and delivered it to consumers in new ways. Newspapers lost out to Google and Craigslist, record companies to iTunes and Spotify, and View Details
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by Michael Blanding
- 14 Jan 2002
- Research & Ideas
Countries on the Cusp: The Power of Nationalism
most during your research for this book? A: What was most interesting when I traveled to Lithuania, Belarus, and Ukraine and talked to these people in the government and in these political parties was to find out what exactly they took...
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by Martha Lagace
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
receive lower prices in return but also because, in some cases,firms provide better service. A: There are many examples of how firms exploit consumer personal information to improve online services. Retailers and travel agencies, for...
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- 11 Aug 2009
- First Look
First Look: August 11, 2009
emotions, intuition, and training. Cases & Course MaterialsWhat Happened at Citigroup? Harvard Business School Case 310-004 What went wrong at Citigroup? In 1998, the Travelers Group and Citicorp merged to create Citigroup Inc.,...
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Martha Lagace
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
cancel company events that would have required customers or employees to travel to Indiana. And Apple CEO Tim Cook authored an op-ed in The Washington Post to oppose the legislation. The public outcry against the RFRA seemed to make an...
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- 08 Oct 2012
- Research & Ideas
The Immigrants Who Built America’s Financial System
confined by Geneva. Otherwise, he wouldn't have had this romantic vision of the Great West that drove him to travel and see so much of the country. He lived in Maine, he taught French at Harvard, he visited New York City, Philadelphia,...
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- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
Case 317-044 Vicki Fuller: Chief Investment Officer of New York State's $150+ Billion Employee Pension Fund Vicki Fuller traveled from a four-room tenement bordering Chicago’s infamous Cabrini-Green housing projects to speaking at...
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Sean Silverthorne