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Show Results For
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All HBS Web
(146)
- News (17)
- Research (113)
- Events (2)
- Multimedia (1)
- Faculty Publications (55)
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- Research Summary
Overview
My research focuses on two interrelated organizational trends that have become salient in the 21st century: workplace transparency (who gets to observe whom) and workplace connectivity (who gets to communicate with whom). Open offices and factories have made what was...
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Keywords:
Privacy;
Transparency;
Productivity;
Field Experiments;
Communication;
Design;
Human Resources;
Leadership;
Management;
Organizational Design;
Organizational Structure;
Performance;
Groups and Teams;
Networks;
Behavior;
Social and Collaborative Networks;
Satisfaction;
North America;
Europe;
Asia;
China;
Japan;
Latin America
- Research Summary
Designing Productive Zones of Privacy
A common theme that integrates my research and course development is how increasingly transparent workplaces can improve productivity and performance by putting up certain boundaries to observation. While the research above empirically and theoretically explores the... View Details
- Research Summary
Overview
By: Ayelet Israeli
Professor Israeli utilizes econometric methods and field experiments to study data driven decision making in marketing context. Her research focuses on data-driven marketing, with an emphasis on how businesses can leverage their own data, customer data, and market data...
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- 06 Mar 2007
- First Look
First Look: March 6, 2007
designed to enhance safety and effectiveness had the unintended effect of changing how men enacted their masculine identities at work. Interview and participant observation data show that the major reorientation was away from seeking to...
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Keywords:
Martha Lagace
- 21 Jan 2009
- First Look
First Look: January 21, 2009
(fall 2008): 20-38 Abstract Against the backdrop of financial crisis, a distinguished group of academics and practitioners discusses the contribution of financial management and innovation to corporate growth and value, along with the pitfalls and View Details
Keywords:
Martha Lagace
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
for instance, in innovation labs designed for that purpose. 6. Ethical decision-making and proactive governance As technological advances give rise to previously unimaginable use cases, digitally mature organizations recognize that they are accountable for the View Details
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
elected a fellow by the National Association of Business Economics alongside Treasury Secretary Janet Yellen and former Federal Reserve Chairman Ben Bernanke—stresses that highlighting the race of a business owner has to be handled thoughtfully and carefully, or it...
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- 31 Jan 2023
- Research & Ideas
It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’
almost every society on how much we should allow the private sector to handle prosocial objectives,” says Zhang, who studies workplace culture and social inequality. “What we saw here is that if the private sector engages in that prosocial mission, you actually have...
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by Rachel Layne
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
by the banks might have severe consequences on consumers living paycheck to paycheck. About 14 percent of bank customers incur five or more overdraft fees a year, according to the FDIC. The researchers estimate that 4.2 million customers...
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- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
discrimination among users, most recently through Project Lighthouse. Poor design invites discrimination Airbnb's early design choices were aimed at facilitating a user's trust both in the platform and fellow users, but some of those choices had the View Details
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
including unintended impacts. Acknowledging these impacts demonstrates that leaders recognize that their decisions have had real consequences and are aware of what employees have endured, which is the first...
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by Sandra J. Sucher and Shalene Gupta
- 16 Apr 2020
- Research & Ideas
Has COVID-19 Broken the Global Value Chain?
Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from Working Knowledge Question: How has the coronavirus affected financial flows? Answer: The halt of the GVC...
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Keywords:
by Sean Silverthorne
- 10 Jan 2022
- Research & Ideas
How to Get Companies to Make Investments That Benefit Everyone
company takes that create unintended consequences for others—can be good or bad. An example of a positive externality is reduced healthcare costs for everyone when employees are required to get COVID-19...
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by Lane Lambert
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
productivity and growth. And as the Harvard economist Benjamin Friedman has shown, growth has moral consequences in terms of a society’s tolerance for diversity, social mobility, correcting inequalities, and democratic values. CEOs who...
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by Kristen Senz
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
consequences when organizations cross the line between pride and arrogance can be substantial. Just ask leaders like the erstwhile CEO of Lululemon—a company with a well-timed dedication to fitness with employees fanatical about its...
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by James Heskett
- 01 May 2006
- Research & Ideas
What Companies Lose from Forced Disclosure
measures, particularly measures that are relatively informative about management's ability but that are difficult for management to influence, may have unintended and undesirable consequences. Our results suggest further consideration of...
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- 12 Apr 2018
- Op-Ed
Op-Ed: The Trouble with Tariffs
force them to move production destined for China to somewhere else. Such unintended consequences make businesses uneasy. Firms conduct business under a set of accepted rules, just like athletes want to...
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Keywords:
by Willy C. Shih;
Manufacturing;
Auto;
Steel;
Air Transportation;
Technology;
Telecommunications
- 11 Dec 2018
- Research & Ideas
Free Trade Needs Nurturing—and Other Lessons from History
anymore, but it is a useful reminder of how high the stakes can be. Roscini: Normally the parties reach an agreement, ideally under the auspices and rules of the WTO. The problem is that nowadays trade wars may have unintended View Details
Keywords:
by Staff;
Auto;
Aerospace;
Chemical;
Consumer Products;
Electronics;
Energy;
Industrial Products;
Manufacturing;
Shipping;
Transportation
- 15 Aug 2007
- Op-Ed
3 Steps to Reduce Financial System Risk
firm can have unintended negative consequences for the system as a whole. Fixing The Future What about the future? If left unchecked, systemic risk in the international financial system will increase owing...
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