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-
All HBS Web
(2,485)
- People (2)
- News (918)
- Research (1,211)
- Events (24)
- Multimedia (79)
- Faculty Publications (497)
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- April 1981 (Revised June 1983)
- Case
General Motors and the United Auto Workers (Condensed)
Lawrence, Paul R. "General Motors and the United Auto Workers (Condensed)." Harvard Business School Case 481-142, April 1981. (Revised June 1983.)
- 2019
- Other Unpublished Work
Optimistic Workers Can Guide Companies into the Future
By: Joseph B. Fuller, Manjari Raman, Judith K. Wallenstein and Alice de Chalendar
Fuller, Joseph B., Manjari Raman, Judith K. Wallenstein, and Alice de Chalendar. "Optimistic Workers Can Guide Companies into the Future." BCG Henderson Institute, Boston, May 2019.
- Article
Amazon's $15 Minimum Wage Might Cost Some Workers
Kominers, Scott Duke. "Amazon's $15 Minimum Wage Might Cost Some Workers." Bloomberg Opinion (October 10, 2018).
- March 2018 (Revised August 2020)
- Case
Alaska Airlines: Empowering Frontline Workers to Make It Right
By: Ranjay Gulati, Andrew O'Connell and Caroline de Lacvivier
This case documents the ongoing efforts by Alaska Airlines to enhance its efforts to become more customer centric by empowering its employees using a service framework. It explores how the airline starts with a completely hands-off approach to empowerment in which...
View Details
Keywords:
Employee Empowerment;
Customer Focus and Relationships;
Employees;
Service Delivery;
Organizational Culture;
Integration;
Air Transportation Industry
Gulati, Ranjay, Andrew O'Connell, and Caroline de Lacvivier. "Alaska Airlines: Empowering Frontline Workers to Make It Right." Harvard Business School Case 418-063, March 2018. (Revised August 2020.)
- Forthcoming
- Article
Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials
By: Prithwiraj Choudhury, Kirk Doran, Astrid Marinoni and Chungeun Yoon
We study how restrictive immigration policies that result in the unexpected loss of co-workers affect the performance of skilled migrants employed in organizations. Specifically, we examine the impact of the loss of team members on their co-workers’ performance in...
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Keywords:
Immigration;
Performance Productivity;
Employees;
Human Capital;
Ethnicity;
Groups and Teams
Choudhury, Prithwiraj, Kirk Doran, Astrid Marinoni, and Chungeun Yoon. "Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials." Organization Science (forthcoming). (Pre-published online April 23, 2024.)
- 2020
- Working Paper
Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock
By: Prithwiraj Choudhury, Wesley W. Koo and Xina Li
Prior research has documented that during mortality-related crises workers face psychic costs and are motivated to make social contributions. In addition, management practices that encourage workers to make social contributions during a crisis create value for firms....
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Keywords:
Crisis;
Social Contributions;
Work From Home (WFH);
Cannot Work From Home (CWFH);
Social Distancing;
Online Communities;
Coronavirus;
COVID-19;
Health Pandemics;
Employees;
Working Conditions;
Internet and the Web;
Crisis Management
Choudhury, Prithwiraj, Wesley W. Koo, and Xina Li. "Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock." Harvard Business School Working Paper, No. 20-096, March 2020. (Revised April 2020.)
- 2022
- Chapter
Sustainability for People and the Planet: Placing Workers at the Center of Sustainability Research
By: Julie Yen, Julie Battilana and Emilie Aguirre
Though workers face a series of critical challenges in contemporary work organizations, they are often overlooked in conversations about sustainable business. In this chapter, we argue that prioritizing the rights and well-being of workers is a core dimension of...
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Keywords:
Environmental Sustainability;
Employees;
Well-being;
Corporate Social Responsibility and Impact;
Organizational Structure;
Social Issues
Yen, Julie, Julie Battilana, and Emilie Aguirre. "Sustainability for People and the Planet: Placing Workers at the Center of Sustainability Research." Chap. 11 in Handbook on the Business of Sustainability: The Organization, Implementation, and Practice of Sustainable Growth, edited by Gerard George, Martine R. Haas, Havovi Joshi, Anita M. McGahan, and Paul Tracey, 189–214. Edward Elgar Publishing, 2022.
- 2013
- Working Paper
Collaborative Structuring: Designer and Worker Agency in Organizational Design
By: Luciana Silvestri, Marlo Goetting and Ranjay Gulati
- 11 Mar 2013
- Research & Ideas
Marissa Mayer Should Bridge Distance Gap with Remote Workers
cutting-edge company again, that would be even better. Second, Mayer should begin thinking about the organizational fallout from her decision. Some observers suggest that she may simply want many people who work from home to leave Yahoo!—a decision that tars all remote...
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- September 24, 2021
- Article
A Labor Movement for the Platform Economy
By: Li Jin, Scott Duke Kominers and Lila Shroff
Platforms are fundamentally changing the contract between workers and companies—and the workers and creatives that create value for platform companies, and rely on platforms for their livelihoods, often have little power when it comes to getting their concerns...
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Keywords:
Gig Workers;
Decentralized Collective Action;
Internet and the Web;
Labor;
Labor and Management Relations;
Digital Platforms
Jin, Li, Scott Duke Kominers, and Lila Shroff. "A Labor Movement for the Platform Economy." Harvard Business Review Digital Articles (September 24, 2021).
- June 2002
- Article
Control Implications of Worker Identification with Firm Sales Success
By: M. G. Alles and S. Datar
Alles, M. G., and S. Datar. "Control Implications of Worker Identification with Firm Sales Success." Management Accounting Research 13, no. 2 (June 2002): 173–190.
- November 2022
- Case
Para: Pay Transparency and Gig Drivers' Rights
By: Christopher Stanton and George Gonzalez
The case presents the founding vision and early days of a young startup that seeks to empower delivery drivers with tools and transparency. The company's flagship mobile app has been taken up by tens of thousands of delivery drivers across major U.S. cities who use it...
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- 28 Apr 2021
- Research & Ideas
Remote Workers Spend More on Housing. Do They Deserve Higher Pay?
To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to...
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Keywords:
by Kristen Senz
- March 2022
- Article
Revealing Corruption: Firm and Worker Level Evidence from Brazil
By: Emanuele Colonnelli, Spyridon Lagaras, Jacopo Ponticelli, Mounu Prem and Margarita Tsoutsoura
We study how the disclosure of corrupt practices affects the growth of firms involved in illegal interactions with the government using randomized audits of public procurement in Brazil. On average, firms exposed by the anti-corruption program grow larger after the...
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Colonnelli, Emanuele, Spyridon Lagaras, Jacopo Ponticelli, Mounu Prem, and Margarita Tsoutsoura. "Revealing Corruption: Firm and Worker Level Evidence from Brazil." Journal of Financial Economics 143, no. 3 (March 2022): 1097–1119.
- April 13, 2020
- Article
4 Things Workers Need from Their Companies Right Now
Kanter, Rosabeth Moss. "4 Things Workers Need from Their Companies Right Now." CNN.com (April 13, 2020).
- February 2023
- Article
Increasing the Demand for Workers with a Criminal Record
By: Zoë Cullen, Will Dobbie and Mitchell Hoffman
State and local policies increasingly restrict employers’ access to criminal records, but without
addressing the underlying reasons that employers may conduct criminal background checks.
Employers may thus still want to ask about a job applicant’s criminal record...
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Cullen, Zoë, Will Dobbie, and Mitchell Hoffman. "Increasing the Demand for Workers with a Criminal Record." Quarterly Journal of Economics 138, no. 1 (February 2023): 103–150.
- February 2014
- Teaching Note
Community Health Workers in Zambia: Incentive Design and Management
By: Nava Ashraf and Kristin Johnson
Keywords:
Developing Countries and Economies;
Training;
Health Care and Treatment;
Compensation and Benefits;
Recruitment;
Selection and Staffing;
Mission and Purpose;
Non-Governmental Organizations;
Motivation and Incentives;
Health Industry;
Zambia
Ashraf, Nava, and Kristin Johnson. "Community Health Workers in Zambia: Incentive Design and Management." Harvard Business School Teaching Note 914-024, February 2014. (Request a courtesy copy.)
- 2011
- Article
Passing as Superman: The Ideal Worker and Men's Professional Identities
By: Erin Marie Reid
Reid, Erin Marie. "Passing as Superman: The Ideal Worker and Men's Professional Identities." Academy of Management Best Paper Proceedings (2011).
- Research Summary
Dissertation: Is the Ideal Worker Still Real? Sources and Consequences of Men's Professional Identities
My dissertation examines the implications of men's changing lives for their work identities and for gender inequality in organizations. Current theories of workplace gender inequality hinge upon the widely-shared cultural image of an "ideal worker,"... View Details
- October 2020 (Revised March 2022)
- Supplement
The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (B)
By: Ashley V. Whillans and Shibeal O'Flaherty
This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the...
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Keywords:
Non-cash Compensation;
Behavioral Science;
Employees;
Well-being;
Compensation and Benefits;
United Kingdom
Whillans, Ashley V., and Shibeal O'Flaherty. "The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (B)." Harvard Business School Supplement 921-022, October 2020. (Revised March 2022.)