Publications
Publications
- July 2015 (Revised March 2016)
- HBS Case Collection
Uber and Stakeholders: Managing a New Way of Riding
By: Rosabeth Moss Kanter and Daniel Fox
Abstract
This case provides a vehicle to analyze stakeholder relations as a company grows, particularly in the context of new business models that challenge established industries. It introduces the dilemmas posed by rapid growth, new technologies, regulatory uncertainty, and the resistance of ecosystems that have developed around older industries. By following Uber's evolving relationships with various stakeholder groups, the case introduces questions about the short- and long-term wisdom of various stakeholder management strategies.
Keywords
Business Model; Business or Company Management; Entrepreneurship; Business and Stakeholder Relations; Innovation and Invention; Transportation Industry
Citation
Kanter, Rosabeth Moss, and Daniel Fox. "Uber and Stakeholders: Managing a New Way of Riding." Harvard Business School Teaching Note 316-004, July 2015. (Revised March 2016.)