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Ayelet Israeli

Ayelet Israeli

Marvin Bower Associate Professor

Marvin Bower Associate Professor

Read more
Ayelet Israeli is the Marvin Bower Associate Professor of Business Administration at the Harvard Business School Marketing Unit. She teaches the Rethinking Retail course in the MBA elective curriculum (EC), the Data Driven Marketing course in the Harvard Business Analytics Program (HBAP), and in various Executive Education programs. She has previously taught the Marketing course in the first year MBA required curriculum (RC), and the E-Commerce: Strategy, Growth, and Analytics course in the EC. 

In her research, Ayelet studies omni-channel and e-commerce markets. In particular, she focuses on pricing, channel management, online marketing, and marketing analytics. Her research has been published in leading marketing journals including Marketing Science, Journal of Marketing Research, and Management Science. Her dissertation won the 2014 INFORMS Society for Marketing Science Doctoral Dissertation Proposal Award, and she was named a finalist for the 2018 and the 2019 Frank M. Bass Award. Her work has been cited by The Wall Street Journal, The Atlantic, MSN Money, and Harvard Business Review.

Ayelet received her PhD in marketing from the Kellogg School of Management at Northwestern University. She holds an MBA from the Hebrew University of Jerusalem, where she also earned her MSc and BSc in computer science. In addition to her academic experience, Ayelet served as a lieutenant in the Intelligence Corps of the Israeli Defense Forces and worked as an engineer at Israel Aerospace Industries and at Intel Corporation in Israel.

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Ayelet Israeli
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Publications Research Summary Awards & Honors

Journal Articles
Journal Articles

  • Berman, Ron, and Ayelet Israeli. "The Value of Descriptive Analytics: Evidence from Online Retailers." Marketing Science (forthcoming). (Available online.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Eliminating Unintended Bias in Personalized Policies Using Bias-Eliminating Adapted Trees (BEAT)." e2115126119. Proceedings of the National Academy of Sciences 119, no. 11 (March 8, 2022). View Details
  • Israeli, Ayelet, Fiona Scott Morton, Jorge Silva-Risso, and Florian Zettelmeyer. "How Market Power Affects Dynamic Pricing: Evidence from Inventory Fluctuations at Car Dealerships." Management Science 68, no. 2 (February 2022): 895–916. View Details
  • Israeli, Ayelet, and Eugene F. Zelek Jr. "Pricing Policies that Protect your Brand." Harvard Business Review 98, no. 2 (March–April 2020): 76–83. View Details
  • Israeli, Ayelet. "Online MAP Enforcement: Evidence from a Quasi-Experiment." Marketing Science 37, no. 5 (September–October 2018): 710–732. View Details
  • Busse, Meghan, Ayelet Israeli, and Florian Zettelmeyer. "Repairing the Damage: The Effect of Price Knowledge and Gender on Auto-Repair Price Quotes." Journal of Marketing Research (JMR) 54, no. 1 (February 2017): 75–95. View Details
  • Israeli, Ayelet, Eric Anderson, and Anne Coughlan. "Minimum Advertised Pricing: Patterns of Violation in Competitive Retail Markets." Marketing Science 35, no. 4 (July–August 2016): 539–564. (Lead article.) View Details

Working Papers
Working Papers

  • Anderson, Eric, Chaoqun Chen, Ayelet Israeli, and Duncan Simester. "Harbinger Categories." Working Paper, February 2021. View Details

Other Publications and Materials
Other Publications and Materials

  • Israeli, Ayelet, Eva Ascarza, and Laura Castrillo. "Beyond Pajamas: Sizing Up the Pandemic Shopper." Harvard Business School Working Knowledge (March 17, 2021). View Details
  • Israeli, Ayelet. "REMOTE—A Framework for Teaching Online." Harvard Business Publishing, 2020. View Details
  • Israeli, Ayelet. "Encouraging Student Participation Online—and Assessing It Fairly: Techniques and Methods to Involve More Voices in Virtual Classes." Harvard Business Publishing, 2020. Electronic. View Details
  • Israeli, Ayelet, Eric Anderson, and Anne Coughlan. "Online Discounting: Who is Leading the Race to the Bottom?" Harvard Business Review 94, no. 3 (March 2016): 24–24. (Idea Watch.) View Details

Cases and Teaching Materials
Cases and Teaching Materials

  • Israeli, Ayelet. "PittaRosso (B): Human and Machine Learning." Harvard Business School Supplement 522-047, November 2021. (Revised December 2021.) View Details
  • Israeli, Ayelet, and Fabrizio Fantini. "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion." Harvard Business School Spreadsheet Supplement 522-710, October 2021. (Revised March 2022.) View Details
  • Israeli, Ayelet. "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion." Harvard Business School Case 522-046, October 2021. (Revised June 2022.) View Details
  • Israeli, Ayelet, Jenyfeer Martinez Buitrago, and Carla Larangeira. "Yummy: Delivering Value to Venezuela." Harvard Business School Case 522-034, August 2021. View Details
  • Israeli, Ayelet, and Anne Wilson. "Headspace vs. Calm: A Mindful Competition." Harvard Business School Teaching Plan 521-116, June 2021. View Details
  • Israeli, Ayelet, and Anne Wilson. "Headspace vs. Calm: A Mindful Competition." Harvard Business School Case 521-102, May 2021. (Revised May 2022.) View Details
  • Israeli, Ayelet, Fedor (Ted) Lisitsyn, and Mark A. Irwin. "eGrocery and the Role of Data for CPG Firms." Harvard Business School Background Note 521-077, February 2021. (Revised February 2021.) View Details
  • Israeli, Ayelet, and Fedor (Ted) Lisitsyn. "E-Commerce Analytics for CPG Firms (C): Free Delivery Terms." Harvard Business School Exercise 521-080, January 2021. (Revised March 2021.) View Details
  • Israeli, Ayelet, and Fedor (Ted) Lisitsyn. "E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer." Harvard Business School Exercise 521-079, January 2021. View Details
  • Israeli, Ayelet, and Fedor (Ted) Lisitsyn. "E-Commerce Analytics for CPG Firms (A): Estimating Sales." Harvard Business School Exercise 521-078, January 2021. (Revised March 2021.) View Details
  • Israeli, Ayelet. "AptDeco: Circular Economy Furniture Marketplace." Harvard Business School Teaching Note 522-078, February 2022. View Details
  • Israeli, Ayelet, and Jamie Merkrebs. "AptDeco: Circular Economy Furniture Marketplace." Harvard Business School Case 521-069, February 2021. (Revised March 2021.) View Details
  • Israeli, Ayelet, and Jill Avery. "THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)." Harvard Business School Teaching Note 521-097, May 2021. (Revised February 2022.) View Details
  • Avery, Jill, Ayelet Israeli, and Emma von Maur. "THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)." Harvard Business School Case 521-070, January 2021. (Revised March 2021.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Amazon Shopper Panel: Paying Customers for Their Data." Harvard Business School Teaching Note 522-011, July 2021. (Revised January 2022.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Amazon Shopper Panel: Paying Customers for Their Data." Harvard Business School Case 521-058, January 2021. (Revised May 2021.) View Details
  • Israeli, Ayelet, and Fares Khrais. "Arçelik: COVID-19 Fueled Omnichannel Growth (B)." Harvard Business School Supplement 521-068, February 2021. (Revised March 2021.) View Details
  • Israeli, Ayelet, and Fares Khrais. "Arçelik: From a Dealer Network to an Omnichannel Experience." Harvard Business School Case 521-067, January 2021. (Revised March 2022.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Spreadsheet Supplement to Artea Teaching Note." Harvard Business School Spreadsheet Supplement 521-705, September 2020. (Revised March 2021.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea (A), (B), (C), and (D): Designing Targeting Strategies." Harvard Business School PowerPoint Supplement 521-719, March 2021. View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea (A), (B), (C), and (D): Designing Targeting Strategies." Harvard Business School Teaching Note 521-041, September 2020. (Revised December 2020.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea (D): Discrimination through Algorithmic Bias in Targeting." Harvard Business School Exercise 521-043, September 2020. (Revised March 2021.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Spreadsheet Supplement to Artea (B) and (C)." Harvard Business School Spreadsheet Supplement 521-704, September 2020. View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea (C): Potential Discrimination through Algorithmic Targeting." Harvard Business School Exercise 521-037, September 2020. (Revised April 2021.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea (B): Including Customer-level Demographic Data." Harvard Business School Exercise 521-022, September 2020. (Revised April 2021.) View Details
  • Ascarza, Eva, and Ayelet Israeli. Spreadsheet Supplement to "Artea: Designing Targeting Strategies". Harvard Business School Spreadsheet Supplement 521-703, September 2020. View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea: Designing Targeting Strategies." Harvard Business School Exercise 521-021, September 2020. (Revised April 2021.) View Details
  • Israeli, Ayelet, and Eva Ascarza. "Algorithmic Bias in Marketing." Harvard Business School Teaching Note 521-035, September 2020. View Details
  • Israeli, Ayelet, and Eva Ascarza. "Algorithmic Bias in Marketing." Harvard Business School Technical Note 521-020, September 2020. View Details
  • Israeli, Ayelet, and Jill Avery. "Thingtesting: Launching a Brand Discovery and Testing Digital Community." Harvard Business School Teaching Note 521-094, April 2021. View Details
  • Israeli, Ayelet, and Jill Avery. "Thingtesting: Launching a Brand Discovery and Testing Digital Community." Harvard Business School Case 520-086, March 2020. View Details
  • Avery, Jill, and Ayelet Israeli. "Influencer Marketing." Harvard Business School Technical Note 520-075, March 2020. View Details
  • Israeli, Ayelet, Danilo Tauro, and Sarah Gulick. "Sizmek Chapter 11: Surviving Walled Gardens in Their Ad Tech Empire." Harvard Business School Case 520-087, March 2020. View Details
  • Israeli, Ayelet, and Carla Larangeira. "Banorte Móvil: Data-Driven Mobile Growth." Harvard Business School Teaching Note 522-095, April 2022. View Details
  • Israeli, Ayelet, Carla Larangeira, and Mariana Cal. "Banorte Móvil: Data-Driven Mobile Growth." Harvard Business School Case 520-068, January 2020. View Details
  • Israeli, Ayelet. "The DivaCup: Navigating Distribution and Growth." Harvard Business School Case 519-055, March 2019. (Revised April 2021.) View Details
  • Israeli, Ayelet. "DayTwo: Going to Market with Gut Microbiome." Harvard Business School Teaching Note 521-052, November 2020. View Details
  • Israeli, Ayelet, and David Lane. "DayTwo: Going to Market with Gut Microbiome." Harvard Business School Case 519-010, March 2019. View Details
  • Israeli, Ayelet. "Hubble Contact Lenses: Data Driven Direct-to-Consumer Marketing." Harvard Business School Teaching Note 519-056, January 2019. View Details
  • Avery, Jill, and Ayelet Israeli. "Hubble Contact Lenses: Data Driven Direct-to-Consumer Marketing." Harvard Business School Case 519-011, August 2018. (Revised December 2020.) View Details
  • Israeli, Ayelet, and Jill Avery. "Predicting Consumer Tastes with Big Data at Gap." Harvard Business School Teaching Note 518-053, November 2017. View Details
  • Israeli, Ayelet, and Jill Avery. "Predicting Consumer Tastes with Big Data at Gap." Harvard Business School Case 517-115, May 2017. (Revised March 2018.) View Details
  • Israeli, Ayelet, and Robert J. Dolan. "Angie's List: Ratings Pioneer Turns 20." Harvard Business School Teaching Note 517-123, May 2017. (Revised January 2019.) View Details
  • Dolan, Robert J., and Ayelet Israeli. "Angie's List: Ratings Pioneer Turns 20." Harvard Business School Case 517-016, September 2016. (Revised February 2017.) View Details
All Publications
Ayelet Israeli is the Marvin Bower Associate Professor of Business Administration at the Harvard Business School Marketing Unit. She teaches the Rethinking Retail course in the MBA elective curriculum (EC), the Data Driven Marketing course in the Harvard Business Analytics Program (HBAP), and in various Executive Education programs. She has previously taught the Marketing course in the first year MBA required curriculum (RC), and the E-Commerce: Strategy, Growth, and Analytics course in the EC. 

In her research, Ayelet studies omni-channel and e-commerce markets. In particular, she focuses on pricing, channel management, online marketing, and marketing analytics. Her research has been published in leading marketing journals including Marketing Science, Journal of Marketing Research, and Management Science. Her dissertation won the 2014 INFORMS Society for Marketing Science Doctoral Dissertation Proposal Award, and she was named a finalist for the 2018 and the 2019 Frank M. Bass Award. Her work has been cited by The Wall Street Journal, The Atlantic, MSN Money, and Harvard Business Review.

Ayelet received her PhD in marketing from the Kellogg School of Management at Northwestern University. She holds an MBA from the Hebrew University of Jerusalem, where she also earned her MSc and BSc in computer science. In addition to her academic experience, Ayelet served as a lieutenant in the Intelligence Corps of the Israeli Defense Forces and worked as an engineer at Israel Aerospace Industries and at Intel Corporation in Israel.

Journal Articles
  • Berman, Ron, and Ayelet Israeli. "The Value of Descriptive Analytics: Evidence from Online Retailers." Marketing Science (forthcoming). (Available online.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Eliminating Unintended Bias in Personalized Policies Using Bias-Eliminating Adapted Trees (BEAT)." e2115126119. Proceedings of the National Academy of Sciences 119, no. 11 (March 8, 2022). View Details
  • Israeli, Ayelet, Fiona Scott Morton, Jorge Silva-Risso, and Florian Zettelmeyer. "How Market Power Affects Dynamic Pricing: Evidence from Inventory Fluctuations at Car Dealerships." Management Science 68, no. 2 (February 2022): 895–916. View Details
  • Israeli, Ayelet, and Eugene F. Zelek Jr. "Pricing Policies that Protect your Brand." Harvard Business Review 98, no. 2 (March–April 2020): 76–83. View Details
  • Israeli, Ayelet. "Online MAP Enforcement: Evidence from a Quasi-Experiment." Marketing Science 37, no. 5 (September–October 2018): 710–732. View Details
  • Busse, Meghan, Ayelet Israeli, and Florian Zettelmeyer. "Repairing the Damage: The Effect of Price Knowledge and Gender on Auto-Repair Price Quotes." Journal of Marketing Research (JMR) 54, no. 1 (February 2017): 75–95. View Details
  • Israeli, Ayelet, Eric Anderson, and Anne Coughlan. "Minimum Advertised Pricing: Patterns of Violation in Competitive Retail Markets." Marketing Science 35, no. 4 (July–August 2016): 539–564. (Lead article.) View Details
Working Papers
  • Anderson, Eric, Chaoqun Chen, Ayelet Israeli, and Duncan Simester. "Harbinger Categories." Working Paper, February 2021. View Details
Other Publications and Materials
  • Israeli, Ayelet, Eva Ascarza, and Laura Castrillo. "Beyond Pajamas: Sizing Up the Pandemic Shopper." Harvard Business School Working Knowledge (March 17, 2021). View Details
  • Israeli, Ayelet. "REMOTE—A Framework for Teaching Online." Harvard Business Publishing, 2020. View Details
  • Israeli, Ayelet. "Encouraging Student Participation Online—and Assessing It Fairly: Techniques and Methods to Involve More Voices in Virtual Classes." Harvard Business Publishing, 2020. Electronic. View Details
  • Israeli, Ayelet, Eric Anderson, and Anne Coughlan. "Online Discounting: Who is Leading the Race to the Bottom?" Harvard Business Review 94, no. 3 (March 2016): 24–24. (Idea Watch.) View Details
Cases and Teaching Materials
  • Israeli, Ayelet. "PittaRosso (B): Human and Machine Learning." Harvard Business School Supplement 522-047, November 2021. (Revised December 2021.) View Details
  • Israeli, Ayelet, and Fabrizio Fantini. "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion." Harvard Business School Spreadsheet Supplement 522-710, October 2021. (Revised March 2022.) View Details
  • Israeli, Ayelet. "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion." Harvard Business School Case 522-046, October 2021. (Revised June 2022.) View Details
  • Israeli, Ayelet, Jenyfeer Martinez Buitrago, and Carla Larangeira. "Yummy: Delivering Value to Venezuela." Harvard Business School Case 522-034, August 2021. View Details
  • Israeli, Ayelet, and Anne Wilson. "Headspace vs. Calm: A Mindful Competition." Harvard Business School Teaching Plan 521-116, June 2021. View Details
  • Israeli, Ayelet, and Anne Wilson. "Headspace vs. Calm: A Mindful Competition." Harvard Business School Case 521-102, May 2021. (Revised May 2022.) View Details
  • Israeli, Ayelet, Fedor (Ted) Lisitsyn, and Mark A. Irwin. "eGrocery and the Role of Data for CPG Firms." Harvard Business School Background Note 521-077, February 2021. (Revised February 2021.) View Details
  • Israeli, Ayelet, and Fedor (Ted) Lisitsyn. "E-Commerce Analytics for CPG Firms (C): Free Delivery Terms." Harvard Business School Exercise 521-080, January 2021. (Revised March 2021.) View Details
  • Israeli, Ayelet, and Fedor (Ted) Lisitsyn. "E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer." Harvard Business School Exercise 521-079, January 2021. View Details
  • Israeli, Ayelet, and Fedor (Ted) Lisitsyn. "E-Commerce Analytics for CPG Firms (A): Estimating Sales." Harvard Business School Exercise 521-078, January 2021. (Revised March 2021.) View Details
  • Israeli, Ayelet. "AptDeco: Circular Economy Furniture Marketplace." Harvard Business School Teaching Note 522-078, February 2022. View Details
  • Israeli, Ayelet, and Jamie Merkrebs. "AptDeco: Circular Economy Furniture Marketplace." Harvard Business School Case 521-069, February 2021. (Revised March 2021.) View Details
  • Israeli, Ayelet, and Jill Avery. "THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)." Harvard Business School Teaching Note 521-097, May 2021. (Revised February 2022.) View Details
  • Avery, Jill, Ayelet Israeli, and Emma von Maur. "THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)." Harvard Business School Case 521-070, January 2021. (Revised March 2021.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Amazon Shopper Panel: Paying Customers for Their Data." Harvard Business School Teaching Note 522-011, July 2021. (Revised January 2022.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Amazon Shopper Panel: Paying Customers for Their Data." Harvard Business School Case 521-058, January 2021. (Revised May 2021.) View Details
  • Israeli, Ayelet, and Fares Khrais. "Arçelik: COVID-19 Fueled Omnichannel Growth (B)." Harvard Business School Supplement 521-068, February 2021. (Revised March 2021.) View Details
  • Israeli, Ayelet, and Fares Khrais. "Arçelik: From a Dealer Network to an Omnichannel Experience." Harvard Business School Case 521-067, January 2021. (Revised March 2022.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Spreadsheet Supplement to Artea Teaching Note." Harvard Business School Spreadsheet Supplement 521-705, September 2020. (Revised March 2021.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea (A), (B), (C), and (D): Designing Targeting Strategies." Harvard Business School PowerPoint Supplement 521-719, March 2021. View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea (A), (B), (C), and (D): Designing Targeting Strategies." Harvard Business School Teaching Note 521-041, September 2020. (Revised December 2020.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea (D): Discrimination through Algorithmic Bias in Targeting." Harvard Business School Exercise 521-043, September 2020. (Revised March 2021.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Spreadsheet Supplement to Artea (B) and (C)." Harvard Business School Spreadsheet Supplement 521-704, September 2020. View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea (C): Potential Discrimination through Algorithmic Targeting." Harvard Business School Exercise 521-037, September 2020. (Revised April 2021.) View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea (B): Including Customer-level Demographic Data." Harvard Business School Exercise 521-022, September 2020. (Revised April 2021.) View Details
  • Ascarza, Eva, and Ayelet Israeli. Spreadsheet Supplement to "Artea: Designing Targeting Strategies". Harvard Business School Spreadsheet Supplement 521-703, September 2020. View Details
  • Ascarza, Eva, and Ayelet Israeli. "Artea: Designing Targeting Strategies." Harvard Business School Exercise 521-021, September 2020. (Revised April 2021.) View Details
  • Israeli, Ayelet, and Eva Ascarza. "Algorithmic Bias in Marketing." Harvard Business School Teaching Note 521-035, September 2020. View Details
  • Israeli, Ayelet, and Eva Ascarza. "Algorithmic Bias in Marketing." Harvard Business School Technical Note 521-020, September 2020. View Details
  • Israeli, Ayelet, and Jill Avery. "Thingtesting: Launching a Brand Discovery and Testing Digital Community." Harvard Business School Teaching Note 521-094, April 2021. View Details
  • Israeli, Ayelet, and Jill Avery. "Thingtesting: Launching a Brand Discovery and Testing Digital Community." Harvard Business School Case 520-086, March 2020. View Details
  • Avery, Jill, and Ayelet Israeli. "Influencer Marketing." Harvard Business School Technical Note 520-075, March 2020. View Details
  • Israeli, Ayelet, Danilo Tauro, and Sarah Gulick. "Sizmek Chapter 11: Surviving Walled Gardens in Their Ad Tech Empire." Harvard Business School Case 520-087, March 2020. View Details
  • Israeli, Ayelet, and Carla Larangeira. "Banorte Móvil: Data-Driven Mobile Growth." Harvard Business School Teaching Note 522-095, April 2022. View Details
  • Israeli, Ayelet, Carla Larangeira, and Mariana Cal. "Banorte Móvil: Data-Driven Mobile Growth." Harvard Business School Case 520-068, January 2020. View Details
  • Israeli, Ayelet. "The DivaCup: Navigating Distribution and Growth." Harvard Business School Case 519-055, March 2019. (Revised April 2021.) View Details
  • Israeli, Ayelet. "DayTwo: Going to Market with Gut Microbiome." Harvard Business School Teaching Note 521-052, November 2020. View Details
  • Israeli, Ayelet, and David Lane. "DayTwo: Going to Market with Gut Microbiome." Harvard Business School Case 519-010, March 2019. View Details
  • Israeli, Ayelet. "Hubble Contact Lenses: Data Driven Direct-to-Consumer Marketing." Harvard Business School Teaching Note 519-056, January 2019. View Details
  • Avery, Jill, and Ayelet Israeli. "Hubble Contact Lenses: Data Driven Direct-to-Consumer Marketing." Harvard Business School Case 519-011, August 2018. (Revised December 2020.) View Details
  • Israeli, Ayelet, and Jill Avery. "Predicting Consumer Tastes with Big Data at Gap." Harvard Business School Teaching Note 518-053, November 2017. View Details
  • Israeli, Ayelet, and Jill Avery. "Predicting Consumer Tastes with Big Data at Gap." Harvard Business School Case 517-115, May 2017. (Revised March 2018.) View Details
  • Israeli, Ayelet, and Robert J. Dolan. "Angie's List: Ratings Pioneer Turns 20." Harvard Business School Teaching Note 517-123, May 2017. (Revised January 2019.) View Details
  • Dolan, Robert J., and Ayelet Israeli. "Angie's List: Ratings Pioneer Turns 20." Harvard Business School Case 517-016, September 2016. (Revised February 2017.) View Details
Research Summary
Overview
Professor Israeli utilizes econometric methods and field experiments to study pricing and channel management in omni-channel and e-commerce markets. She has examined how the prevalence of the online channel affects the interactions between manufacturers and the retailers who are their downstream channel partners. Her findings indicate that a manufacturer is able to improve retailers’ compliance with pricing policies by creating policies that address the challenges of the online retail environment and credibly signal to the retailers that the manufacturer is monitoring their behavior and is prepared to enforce the policies.

Professor Israeli has also studied how the online channel affects the interactions between sellers and consumers in a large-scale field experiment in which callers requested price quotes from automotive repair shops. A key finding is that sellers alter their quotes depending on how informed individual consumers appear to be about market prices. This work demonstrates the benefit to consumers of conducting simple online research in order to appear savvy. The benefits are greater for women, for whom having the correct information alleviates price discrimination in repair shops.
Keywords: Channel Management; Pricing; Pricing Policies; Online Marketing; E-commerce; Analytics; Econometrics; Field Experiments
Awards & Honors
Received the 2020–2021 Robert F. Greenhill Award.
Received the 2021 Apgar Award for Innovation in Teaching in recognition of outstanding work in the transition to online and hybrid teaching and learning.
Finalist for the 2019 Frank M. Bass Dissertation Paper Award for “Online MAP Enforcement: Evidence from a Quasi-Experiment” (Marketing Science, 2018). Awarded in 2020 for the best 2018–2019 marketing paper based on a Ph.D. thesis published in an INFORMS journal.
Winner of the 2020 Case Centre Award in the Marketing Category for “Predicting Consumer Tastes with Big Data at Gap” (HBS case 517-115) with Jill Avery.
Finalist for the 2018 Frank M. Bass Dissertation Paper Award for “Online MAP Enforcement: Evidence from a Quasi-Experiment” (Marketing Science, 2018). Awarded in 2019 for the best 2017–2018 marketing paper based on a Ph.D. thesis published in an INFORMS journal.
Winner of a 2014 Informs Society for Marketing Science (ISMS) Doctoral Dissertation Proposal Competition Award.
Named a 2012 AMA-Sheth Foundation Doctoral Consortium Fellow.
Additional Information
  • Curriculum Vitae
  • Working Knowledge
  • Harvard Business Publishing
  • Digital Initiative
  • Virtual Quant Marketing Seminar
Areas of Interest
  • analytics
  • channels of distribution
  • electronic commerce
  • marketing
  • pricing
  • Additional Topics
  • artificial intelligence
  • econometrics
  • Industries
  • automotive
  • e-commerce industry
  • internet
  • retailing
In The News

In The News

    • 06 Dec 2020
    • Wall Street Journal

    Five Pricing Moves Companies Made in 2020, From Zoom to Peloton

    • 17 Nov 2020
    • WalletHub

    2020’s Best Places to Shop on Black Friday

    • 25 Feb 2020
    • Harvard Business Review

    Pricing Policies That Protect Your Brand

    • 01 Nov 2019
    • Consumers' Checkbook

    Prices: Where Have All the Bargains Gone?

    • 08 Nov 2018
    • Cold Call

    Could Big Data Replace the Creative Director at the Gap?

→More News for Ayelet Israeli

Ayelet Israeli In the News

06 Dec 2020
Wall Street Journal
Five Pricing Moves Companies Made in 2020, From Zoom to Peloton

17 Nov 2020
WalletHub
2020’s Best Places to Shop on Black Friday

25 Feb 2020
Harvard Business Review
Pricing Policies That Protect Your Brand

01 Nov 2019
Consumers' Checkbook
Prices: Where Have All the Bargains Gone?

08 Nov 2018
Cold Call
Could Big Data Replace the Creative Director at the Gap?

03 Feb 2017
American Marketing Association
Repairing the Damage: The Effect of Price Knowledge and Gender on Auto Repair Price Quotes

21 Jun 2016
Total Retail
MAP Policy Enforcement in an Omnichannel World

10 Jun 2016
Informs
Are there better deals than the “Minimum Advertised Price?” More often than you think.

20 May 2016
Upstream Commerce
How Retailers & Consumers Benefit from MAP Policy Enforcement

02 Nov 2015
Kellogg Insight
When Retail Prices Cross the Line

11 Jul 2013
Wall Street Journal
Women Pay More to Fix Cars

05 Jul 2013
Time
Women at the Auto Repair Shop: Better at Haggling, Yet More Likely to Get Ripped Off

28 Jun 2013
MSN Money
Women quoted more for auto repairs

24 Jun 2013
Atlantic
The Price Is Racist: When Minorities (and Women) Are Asked to Pay More

18 Jun 2013
Business Insider
Why Girls Get Better Discounts On Car Repairs

14 Jun 2013
New York Times
Wheelies: The Ask and You Shall Receive Edition

14 Jun 2013
Atlantic
Auto-Repair Shops Tend to Overcharge Women, Except When They Don't

13 Jun 2013
Harvard Business Review
Why Women Should Ask Auto-Repair Shops for Discounts

05 Jul 2013
Los Angeles Times
Women more likely to be ripped off on auto repairs, study says

15 Jul 2013
Fox Business
Women Quoted Higher Prices for Auto Repairs, But Negotiate Better

17 Jun 2013
Motley Fool
Need a Car Repair? Ask Your Girlfriend to Negotiate for a Discount

03 Jun 2013
Kellogg Insight
The Importance of Appearing Savvy

06 Dec 2020
Wall Street Journal
Five Pricing Moves Companies Made in 2020, From Zoom to Peloton

17 Nov 2020
WalletHub
2020’s Best Places to Shop on Black Friday

25 Feb 2020
Harvard Business Review
Pricing Policies That Protect Your Brand

01 Nov 2019
Consumers' Checkbook
Prices: Where Have All the Bargains Gone?

08 Nov 2018
Cold Call
Could Big Data Replace the Creative Director at the Gap?

03 Feb 2017
American Marketing Association
Repairing the Damage: The Effect of Price Knowledge and Gender on Auto Repair Price Quotes

21 Jun 2016
Total Retail
MAP Policy Enforcement in an Omnichannel World

10 Jun 2016
Informs
Are there better deals than the “Minimum Advertised Price?” More often than you think.

20 May 2016
Upstream Commerce
How Retailers & Consumers Benefit from MAP Policy Enforcement

02 Nov 2015
Kellogg Insight
When Retail Prices Cross the Line

11 Jul 2013
Wall Street Journal
Women Pay More to Fix Cars

05 Jul 2013
Time
Women at the Auto Repair Shop: Better at Haggling, Yet More Likely to Get Ripped Off

28 Jun 2013
MSN Money
Women quoted more for auto repairs

24 Jun 2013
Atlantic
The Price Is Racist: When Minorities (and Women) Are Asked to Pay More

18 Jun 2013
Business Insider
Why Girls Get Better Discounts On Car Repairs

14 Jun 2013
New York Times
Wheelies: The Ask and You Shall Receive Edition

14 Jun 2013
Atlantic
Auto-Repair Shops Tend to Overcharge Women, Except When They Don't

13 Jun 2013
Harvard Business Review
Why Women Should Ask Auto-Repair Shops for Discounts

05 Jul 2013
Los Angeles Times
Women more likely to be ripped off on auto repairs, study says

15 Jul 2013
Fox Business
Women Quoted Higher Prices for Auto Repairs, But Negotiate Better

17 Jun 2013
Motley Fool
Need a Car Repair? Ask Your Girlfriend to Negotiate for a Discount

03 Jun 2013
Kellogg Insight
The Importance of Appearing Savvy

Additional Information
Curriculum Vitae
Working Knowledge
Harvard Business Publishing
 More
Digital Initiative
Virtual Quant Marketing Seminar
 Less

Areas of Interest

analytics
channels of distribution
electronic commerce
marketing
pricing
 More

Additional Topics

artificial intelligence
econometrics

Industries

automotive
e-commerce industry
internet
retailing
 Less

In The News

    • 06 Dec 2020
    • Wall Street Journal

    Five Pricing Moves Companies Made in 2020, From Zoom to Peloton

    • 17 Nov 2020
    • WalletHub

    2020’s Best Places to Shop on Black Friday

    • 25 Feb 2020
    • Harvard Business Review

    Pricing Policies That Protect Your Brand

    • 01 Nov 2019
    • Consumers' Checkbook

    Prices: Where Have All the Bargains Gone?

    • 08 Nov 2018
    • Cold Call

    Could Big Data Replace the Creative Director at the Gap?

→More News for Ayelet Israeli

Ayelet Israeli In the News

06 Dec 2020
Wall Street Journal
Five Pricing Moves Companies Made in 2020, From Zoom to Peloton

17 Nov 2020
WalletHub
2020’s Best Places to Shop on Black Friday

25 Feb 2020
Harvard Business Review
Pricing Policies That Protect Your Brand

01 Nov 2019
Consumers' Checkbook
Prices: Where Have All the Bargains Gone?

08 Nov 2018
Cold Call
Could Big Data Replace the Creative Director at the Gap?

03 Feb 2017
American Marketing Association
Repairing the Damage: The Effect of Price Knowledge and Gender on Auto Repair Price Quotes

21 Jun 2016
Total Retail
MAP Policy Enforcement in an Omnichannel World

10 Jun 2016
Informs
Are there better deals than the “Minimum Advertised Price?” More often than you think.

20 May 2016
Upstream Commerce
How Retailers & Consumers Benefit from MAP Policy Enforcement

02 Nov 2015
Kellogg Insight
When Retail Prices Cross the Line

11 Jul 2013
Wall Street Journal
Women Pay More to Fix Cars

05 Jul 2013
Time
Women at the Auto Repair Shop: Better at Haggling, Yet More Likely to Get Ripped Off

28 Jun 2013
MSN Money
Women quoted more for auto repairs

24 Jun 2013
Atlantic
The Price Is Racist: When Minorities (and Women) Are Asked to Pay More

18 Jun 2013
Business Insider
Why Girls Get Better Discounts On Car Repairs

14 Jun 2013
New York Times
Wheelies: The Ask and You Shall Receive Edition

14 Jun 2013
Atlantic
Auto-Repair Shops Tend to Overcharge Women, Except When They Don't

13 Jun 2013
Harvard Business Review
Why Women Should Ask Auto-Repair Shops for Discounts

05 Jul 2013
Los Angeles Times
Women more likely to be ripped off on auto repairs, study says

15 Jul 2013
Fox Business
Women Quoted Higher Prices for Auto Repairs, But Negotiate Better

17 Jun 2013
Motley Fool
Need a Car Repair? Ask Your Girlfriend to Negotiate for a Discount

03 Jun 2013
Kellogg Insight
The Importance of Appearing Savvy

06 Dec 2020
Wall Street Journal
Five Pricing Moves Companies Made in 2020, From Zoom to Peloton

17 Nov 2020
WalletHub
2020’s Best Places to Shop on Black Friday

25 Feb 2020
Harvard Business Review
Pricing Policies That Protect Your Brand

01 Nov 2019
Consumers' Checkbook
Prices: Where Have All the Bargains Gone?

08 Nov 2018
Cold Call
Could Big Data Replace the Creative Director at the Gap?

03 Feb 2017
American Marketing Association
Repairing the Damage: The Effect of Price Knowledge and Gender on Auto Repair Price Quotes

21 Jun 2016
Total Retail
MAP Policy Enforcement in an Omnichannel World

10 Jun 2016
Informs
Are there better deals than the “Minimum Advertised Price?” More often than you think.

20 May 2016
Upstream Commerce
How Retailers & Consumers Benefit from MAP Policy Enforcement

02 Nov 2015
Kellogg Insight
When Retail Prices Cross the Line

11 Jul 2013
Wall Street Journal
Women Pay More to Fix Cars

05 Jul 2013
Time
Women at the Auto Repair Shop: Better at Haggling, Yet More Likely to Get Ripped Off

28 Jun 2013
MSN Money
Women quoted more for auto repairs

24 Jun 2013
Atlantic
The Price Is Racist: When Minorities (and Women) Are Asked to Pay More

18 Jun 2013
Business Insider
Why Girls Get Better Discounts On Car Repairs

14 Jun 2013
New York Times
Wheelies: The Ask and You Shall Receive Edition

14 Jun 2013
Atlantic
Auto-Repair Shops Tend to Overcharge Women, Except When They Don't

13 Jun 2013
Harvard Business Review
Why Women Should Ask Auto-Repair Shops for Discounts

05 Jul 2013
Los Angeles Times
Women more likely to be ripped off on auto repairs, study says

15 Jul 2013
Fox Business
Women Quoted Higher Prices for Auto Repairs, But Negotiate Better

17 Jun 2013
Motley Fool
Need a Car Repair? Ask Your Girlfriend to Negotiate for a Discount

03 Jun 2013
Kellogg Insight
The Importance of Appearing Savvy

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