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- All HBS Web
(116,023)
- Faculty & Research (57,692)
- March 2012
- Case
Schuberg Philis
By: Thomas J. DeLong and Daniela Beyersdorfer
The Dutch professional service firm Schuberg Philis has within a few years grown into a well-known player in the Dutch IT outsourcing market and regularly wins high customer- satisfaction marks. The growing workload and 100% promise to customers have increased the...
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- 13 Oct 2011
- Presentation
Family Enterprises: Beyond the Three Circles
By: John A. Davis, A. Kinkade and J. Richardson
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- 1992
- Book Chapter
Technological Change and The Management of Architectural Knowledge
- March 2012 (Revised February 2013)
- Teaching Material
AQR's Momentum Funds (TN) (A) and (B)
By: Daniel Bergstresser, Lauren Cohen, Christopher Malloy, Randolph B. Cohen and Timothy Gray
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- Article
- Negotiation Journal
Negotiating with Iran: Cultural and Historical Insights
In a vitally important relationship famously caricatured as the "Mad Mullahs" v. the "Great Satan," the fraught negotiating history and future of Iran and the United States demands historical, cultural, and psychological insight if there is to be any prospect of...
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- March 2012 (Revised June 2012)
- Teaching Material
Transforming Verizon: A Platform for Change (TN)
By: Rosabeth Moss Kanter and Matthew Bird
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- March 2012 (Revised October 2012)
- Case
Hayman Capital Management
By: Robin Greenwood, Julie Messina and Jared Dourdeville
In late December 2011, Hayman Capital founder and portfolio manager Kyle Bass was reviewing Japanese government budget projections for 2012. The projections appeared contrary to Hayman Capital's views on Japan, where the fund had built a bearish position. Japan had the...
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- March 2012 (Revised July 2014)
- Teaching Material
PNC Financial: Grow Up Great (B)
By: Christopher Marquis, William Drewery, Bradley Crane and Laura Velez Villa
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- Article
- Medical Care
Race/Ethnicity and Patient Confidence to Self-manage Cardiovascular Disease
BACKGROUND: Minority populations bear a disproportionate burden of chronic disease, due to higher disease prevalence and greater morbidity and mortality. Recent research has shown that several factors, including confidence to self-manage care, are associated with...
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- March 2012
- Teaching Material
Citibank: Weathering the Commercial Real Estate Crisis of the Early 1990s (TN)
By: Julie M. Wulf
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- March 2012
- Teaching Material
Marshall & Gordon: Designing an Effective Compensation System (TN) (A) and (B)
By: Heidi K. Gardner and Erin McFee
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- March 2012 (Revised April 2013)
- Case
Schön Klinik: Eating Disorder Care
By: Michael E. Porter, Emma Stanton, Jessica A. Hohman and Caleb Stowell
The Schön Klinik is a private, for-profit German hospital group trying to establish itself as a premium health care provider in a competitive German market. The case details Schön Klinik's founding, its early focus on measurement and improvement, and the design and...
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- March 2012 (Revised December 2014)
- Case
Schön Klinik: Measuring Cost and Value
By: Robert S. Kaplan, Mary L. Witkowski and Jessica A. Hohman
The case illustrates how a leading German hospital group has invested deeply in the measurement of patient-level outcomes and costs, the foundations of a health care value framework. The company launches a pilot project to use time-driven activity-based costing (TDABC)...
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