Filter Results
:
(52)
Show Results For
-
All HBS Web
(115,739)
- Faculty Publications (52)
Show Results For
-
All HBS Web
(115,739)
- Faculty Publications (52)
- December 2017
- Article
Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions
By: Lakshmi Ramarajan, Nancy Rothbard and Steffanie Wilk
Across multiple studies, we examine how identity conflict and enhancement within people affect performance in tasks that involve interactions between people through two mechanisms: role-immersion, operationalized as intrinsic motivation, and role-taking,...
View Details
Ramarajan, Lakshmi, Nancy Rothbard, and Steffanie Wilk. "Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions." Academy of Management Journal 60, no. 6 (December 2017): 2208–2238.
- September–October 2017
- Article
Blurring the Boundaries: The Interplay of Gender and Local Communities in the Commercialization of Social Ventures
By: Stefan Dimitriadis, Matthew Lee, Lakshmi Ramarajan and Julie Battilana
This paper examines the critical role of gender in the commercialization of social ventures. We argue that cultural beliefs about what is perceived to be appropriate work for each gender influence how founders of social ventures incorporate commercial activity into...
View Details
Keywords:
Community;
Cultural Beliefs;
Social Enterprise;
Gender;
Local Range;
Commercialization;
Culture
Dimitriadis, Stefan, Matthew Lee, Lakshmi Ramarajan, and Julie Battilana. "Blurring the Boundaries: The Interplay of Gender and Local Communities in the Commercialization of Social Ventures." Organization Science 28, no. 5 (September–October 2017): 819–839.
- 2017
- Article
New Venture Milestones and the First Female Board Member
By: Alicia DeSantola, Lakshmi Ramarajan and Julie Battilana
We explore the antecedents of the addition of the first woman to the boards of directors of entrepreneurial ventures. Building on research on resource dependency, we propose that new ventures are most likely to add the first woman to their boards at three developmental...
View Details
Keywords:
Boards Of Directors;
Governing and Advisory Boards;
Entrepreneurship;
Gender;
Diversity;
Technology Industry;
United States
DeSantola, Alicia, Lakshmi Ramarajan, and Julie Battilana. "New Venture Milestones and the First Female Board Member." Academy of Management Best Paper Proceedings (2017).
- May–June 2017
- Article
Multiple Identity Configurations: The Benefits of Focused Enhancement for Prosocial Behavior
By: Lakshmi Ramarajan, Ida Berger and Itay Greenspan
Ramarajan, Lakshmi, Ida Berger, and Itay Greenspan. "Multiple Identity Configurations: The Benefits of Focused Enhancement for Prosocial Behavior." Organization Science 28, no. 3 (May–June 2017): 495–513.
- February 2017
- Supplement
Traversing a Career Path: Pat Fili-Krushel-Video Supplement
By: Lakshmi Ramarajan and Amy C. Edmondson
Ramarajan, Lakshmi, and Amy C. Edmondson. "Traversing a Career Path: Pat Fili-Krushel-Video Supplement." Harvard Business School Multimedia/Video Supplement 417-709, February 2017.
- November 2016
- Supplement
Carla Ann Harris at Morgan Stanley
By: Lakshmi Ramarajan and Amy C. Edmondson
Ramarajan, Lakshmi, and Amy C. Edmondson. "Carla Ann Harris at Morgan Stanley." Harvard Business School Multimedia/Video Supplement 417-706, November 2016.
- June 2016
- Article
Managing the High Intensity Workplace: An 'Always Available' Culture Breeds a Variety of Dysfunctional Behaviors
By: Erin M. Reid and Lakshmi Ramarajan
People today are under intense pressure to be “ideal workers”—totally committed to their jobs and always on call. But after interviewing hundreds of professionals in many fields, the authors have concluded that selfless dedication to work is often unnecessary and...
View Details
Keywords:
Risk Management;
Working Conditions;
Work-Life Balance;
Management Practices and Processes;
Organizational Culture
Reid, Erin M., and Lakshmi Ramarajan. "Managing the High Intensity Workplace: An 'Always Available' Culture Breeds a Variety of Dysfunctional Behaviors." Harvard Business Review 94, no. 6 (June 2016): 85–90.
- March 2016
- Teaching Note
Public Architecture
- March 2016 (Revised January 2023)
- Teaching Note
Carla Ann Harris at Morgan Stanley
This case follows Carla Ann Harris, an African-American executive on Wall Street, from her childhood to the eve of her 20th year at Morgan Stanley. In addition to her professional identity as an investment banker, Harris is also an accomplished gospel singer, an...
View Details
- September 2014 (Revised January 2015)
- Module Note
Building Effective Working Relationships
This note introduces a framework for deliberately building effective interpersonal relationships. First, we will define the necessary attributes of these relationships. Next, we will discuss common barriers to effectiveness. Lastly, we will provide tools to build and...
View Details
Keywords:
Interpersonal Relations;
Power And Influence;
Networks;
Interpersonal Communication;
Performance Effectiveness
Ramarajan, Lakshmi. "Building Effective Working Relationships." Harvard Business School Module Note 415-030, September 2014. (Revised January 2015.)
- September 2014
- Case
Carla Ann Harris at Morgan Stanley
By: Lakshmi Ramarajan and Alex Radu
Keywords:
Career Management;
Authenticity;
Race;
Identity;
Personal Development and Career;
Gender;
Banking Industry
Ramarajan, Lakshmi, and Alex Radu. "Carla Ann Harris at Morgan Stanley." Harvard Business School Case 415-029, September 2014.
- Article
Past, Present and Future Research on Multiple Identities: Toward an Intrapersonal Network Approach
Psychologists, sociologists, and philosophers have long recognized that people have multiple identities—based on attributes such as organizational membership, profession, gender, ethnicity, religion, nationality, and family role(s) and that these multiple identities...
View Details
Ramarajan, Lakshmi. "Past, Present and Future Research on Multiple Identities: Toward an Intrapersonal Network Approach." Academy of Management Annals 8 (2014): 589–659.
- 2014
- Other Article
Communicating Change: When Identity Becomes a Source of Vulnerability for Institutional Challengers
By: Ryann Elizabeth Manning, Julie Battilana and Lakshmi Ramarajan
Social movements challenge institutions through two related communication processes: articulating collective action frames and constructing collective movement identity. We argue that frames not only express movement identity, but also provide openings through which...
View Details
Keywords:
Identity Threat;
Institutional Change;
Social Movements;
Framing;
Social Issues;
Identity;
Organizational Culture;
Change
Manning, Ryann Elizabeth, Julie Battilana, and Lakshmi Ramarajan. "Communicating Change: When Identity Becomes a Source of Vulnerability for Institutional Challengers." Academy of Management Annual Meeting Proceedings (2014): 453–458.
- 2014
- Chapter
How Identities and Discrimination Catalyze Global Entrepreneurship
By: Lakshmi Ramarajan and Emily LeRoux-Rutledge
Ramarajan, Lakshmi, and Emily LeRoux-Rutledge. "How Identities and Discrimination Catalyze Global Entrepreneurship." In Positive Organizing in a Global Society: Understanding and Engaging Differences for Capacity-building and Inclusion, edited by Laura Morgan Roberts, Lynn Perry Wooten, and Martin N. Davidson. Routledge, 2014.
- October 2013
- Article
Shattering the Myth of Separate Worlds: Negotiating Non-Work Identities at Work
By: Lakshmi Ramarajan and Erin M. Reid
How much of our self is defined by our work? Fundamental changes in the social organization of work are destabilizing the relationship between work and the self. As a result, parts of the self traditionally considered outside the domain of work, i.e., "non-work"...
View Details
Ramarajan, Lakshmi, and Erin M. Reid. "Shattering the Myth of Separate Worlds: Negotiating Non-Work Identities at Work." Academy of Management Review 38, no. 4 (October 2013): 621–644.
- September–October 2013
- Article
Changes in Work, Changes in Self? Managing Our Work and Non-Work Identities in an Integrated World
By: Lakshmi Ramarajan and Erin M. Reid
Diverse workplaces are challenging the boundaries between workers' personal and professional lives, as workers today navigate employer pressures regarding who they are and who they can be outside of work. Lakshmi Ramarajan and Erin M. Reid consider how the attunement...
View Details
Keywords:
Diversity;
Identity;
Boundaries;
Power and Influence;
Performance Effectiveness;
Organizational Change and Adaptation
Ramarajan, Lakshmi, and Erin M. Reid. "Changes in Work, Changes in Self? Managing Our Work and Non-Work Identities in an Integrated World." European Business Review (September–October 2013): 61–64.
- 2012
- Working Paper
An Outside-Inside Evolution in Gender and Professional Work
By: Lakshmi Ramarajan, Kathleen McGinn and Deborah Kolb
We study the process by which a professional service firm reshaped its activities and beliefs over nearly two decades as it adapted to shifts in the social discourse regarding gender and work. Analyzing archival data from the firm over eighteen years and...
View Details
Keywords:
Professional Service Firms;
Social Institutions;
Organizational Learning;
Organizational Change and Adaptation;
Employment;
Gender;
Society;
Service Industry
Ramarajan, Lakshmi, Kathleen McGinn, and Deborah Kolb. "An Outside-Inside Evolution in Gender and Professional Work." Harvard Business School Working Paper, No. 13-051, November 2012. (Work in progress for requested submission, Research in Organizational Behavior.)
- March 2012 (Revised March 2015)
- Supplement
Claude Grunitzky, Founder & CEO of TRACE Magazine, In-class Comments, February 2, 2012
By: Julie Battilana, Lakshmi Ramarajan and James Weber
Keywords:
Publishing Industry
Battilana, Julie, Lakshmi Ramarajan, and James Weber. "Claude Grunitzky, Founder & CEO of TRACE Magazine, In-class Comments, February 2, 2012." Harvard Business School Video Supplement 412-705, March 2012. (Revised March 2015.)
- January 2012 (Revised March 2012)
- Case
Claude Grunitzky
By: Julie Battilana, Lakshmi Ramarajan and James Weber
Battilana, Julie, Lakshmi Ramarajan, and James Weber. "Claude Grunitzky." Harvard Business School Case 412-065, January 2012. (Revised March 2012.)