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- December 2021
- Case
Moleskine: Daniela Riccardi Turns the Page
By: Ryan Raffaelli and Sarah Gulick
After Daniela Riccardi took over as CEO of Moleskine, she determined that the company needed to refocus on its core brand and central organization. With her first formal meeting with D'Ieteren, the company that owned Moleskine, approaching, she needed to decide what...
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- November 2021 (Revised March 2022)
- Case
Kwame Spearman at Tattered Cover: Reinventing Brick-and-Mortar Retail
By: Ryan Raffaelli and Kerry Herman
The case spotlights Kwame Spearman’s career-shifting decision to leave a NYC-based consulting job to return to his hometown of Denver, Colorado, and take over an iconic independent bookstore, The Tattered Cover. The case lays out ways Spearman envisions a new approach...
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Keywords:
Retail;
Leadership;
Leading Change;
Competitive Strategy;
Personal Development and Career;
Publishing Industry;
Retail Industry;
United States
Raffaelli, Ryan, and Kerry Herman. "Kwame Spearman at Tattered Cover: Reinventing Brick-and-Mortar Retail." Harvard Business School Case 422-014, November 2021. (Revised March 2022.)
- October 2021
- Background Note
How to Write an Action-Planning Memo
By: Ryan Raffaelli and Akshaya Varghese
The ability to communicate an action plan through writing is essential for advancing ideas, earning credibility, and garnering support. Research has shown that leaders who write formal plans are more likely to execute successfully—written plans help members of an...
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- March 2021 (Revised August 2021)
- Supplement
Wendell Weeks at Corning Inc. (B): Valor Glass and the COVID-19 Pandemic
By: Ryan Raffaelli and Aldo Sesia
The (B) case offers a detailed account of Wendell Weeks’s innovation strategy at Corning, and how his approach played a critical role in the COVID-19 pandemic. It illustrates the company’s philosophy of making long-term investments in promising new technologies and...
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Keywords:
Innovation and Invention;
Innovation Strategy;
Technological Innovation;
Disruptive Innovation;
Information Technology;
Leadership;
Health Pandemics;
Technology Industry;
United States;
New York (city, NY)
Raffaelli, Ryan, and Aldo Sesia. "Wendell Weeks at Corning Inc. (B): Valor Glass and the COVID-19 Pandemic." Harvard Business School Supplement 421-078, March 2021. (Revised August 2021.)
- October 2020
- Technical Note
Organizational Reinvention
By: Ryan Raffaelli
This note is designed to introduce students to the fundamental concepts of leading innovation in established organizations. Reinvention is a process whereby organizations respond to changes in the environment that threaten their core business model, technologies,...
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Keywords:
Innovation And Strategy;
Leadership And Change Management;
Organizational Ambidexterity;
Exploration And Exploitation;
Innovation and Management;
Innovation Leadership;
Leading Change;
Technology Adoption;
Change Management;
Organizational Change and Adaptation
Raffaelli, Ryan. "Organizational Reinvention." Harvard Business School Technical Note 421-041, October 2020.
- September 2020
- Supplement
The Reinvention of Kodak (A) Case Supplement
By: Ryan Raffaelli
This case includes links to case supplement videos for students to view with the written case before class, and also supplement videos for faculty to use exclusively during class.
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Keywords:
CEO;
Leadership;
Asset Management;
Transformation;
Organizational Change and Adaptation;
Competitive Strategy
Raffaelli, Ryan. "The Reinvention of Kodak (A) Case Supplement." Harvard Business School Multimedia/Video Supplement 421-707, September 2020.
- September 2020
- Case
The Reinvention of Kodak (A) Multimedia Case
By: Ryan Raffaelli
This case includes links to case supplement videos for students to view with the written case before class, and also supplement videos for faculty to use exclusively during class.
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Keywords:
CEO;
Leadership;
Asset Management;
Transformation;
Organizational Change and Adaptation;
Competitive Strategy
Raffaelli, Ryan. "The Reinvention of Kodak (A) Multimedia Case." Harvard Business School Multimedia/Video Case 421-704, September 2020.
- September 2020
- Supplement
The Reinvention of Kodak (B) Video Case Supplement
By: Ryan Raffaelli
This case includes links to case supplement videos for students to view with the written case before class, and also supplement videos for faculty to use exclusively during class.
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Keywords:
CEO;
Leadership;
Asset Management;
Transformation;
Organizational Change and Adaptation;
Competitive Strategy
Raffaelli, Ryan. "The Reinvention of Kodak (B) Video Case Supplement." Harvard Business School Multimedia/Video Supplement 421-709, September 2020.
- September 2020
- Case
The Reinvention of Kodak (C) Case Supplement
By: Ryan Raffaelli
This case includes links to case supplement videos for students to view with the written case before class, and also supplement videos for faculty to use exclusively during class.
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Raffaelli, Ryan. "The Reinvention of Kodak (C) Case Supplement." Harvard Business School Multimedia/Video Case 421-706, September 2020.
- September 2020
- Teaching Plan
The Reinvention of Kodak Case Series
By: Ryan Raffaelli and Sarah Livick-Moses
- August 2020
- Case
This Old House of Worship: St. Anthony Shrine (A)
By: Ryan Raffaelli
This multimedia case asks students to consider how leaders of non-profit organizations manage difficult financial, operational, and cultural turnarounds. Since its founding in 1947, St. Anthony Shrine had been a central partner in serving the Downtown Boston community....
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Keywords:
Leadership And Change Management;
Turnarounds;
Non-profit Management;
Leadership;
Change Management;
Nonprofit Organizations;
Management;
Religion;
Mission and Purpose;
Transformation;
Organizational Culture;
United States
Raffaelli, Ryan. "This Old House of Worship: St. Anthony Shrine (A)." Harvard Business School Multimedia/Video Case 421-701, August 2020.
- August 2020
- Teaching Note
This Old House of Worship: St. Anthony Shrine (A) and (B)
By: Ryan Raffaelli and Leticia Garcia
Teaching Note for HBS Case Nos. 421-701 and 421-702.
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- August 2020
- Case
This Old House of Worship: St. Anthony Shrine (B)
By: Ryan Raffaelli
Raffaelli, Ryan. "This Old House of Worship: St. Anthony Shrine (B)." Harvard Business School Multimedia/Video Case 421-702, August 2020.
- June 2020
- Supplement
Moleskine (B): Maria Sebregondi and Arrigo Berni Video Supplements
By: Ryan Raffaelli and Raffaella Sadun
Raffaelli, Ryan, and Raffaella Sadun. "Moleskine (B): Maria Sebregondi and Arrigo Berni Video Supplements." Harvard Business School Multimedia/Video Supplement 420-714, June 2020.
- 2020
- Working Paper
Reinventing Retail: The Novel Resurgence of Independent Bookstores
By: Ryan Raffaelli
This study examines how community-based brick-and-mortar retailers can achieve sustained market growth in the face of online and big box retail competition. The appearance of Amazon.com in 1995 led to a significant decline in the number of independent bookstores in the...
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Keywords:
Bookstores;
Competitive Strategy;
Business and Community Relations;
Customization and Personalization;
Growth and Development;
Retail Industry;
United States
Raffaelli, Ryan. "Reinventing Retail: The Novel Resurgence of Independent Bookstores." Harvard Business School Working Paper, No. 20-068, January 2020.
- September 2019
- Article
Technology Reemergence: Creating New Value for Old Technologies in Swiss Mechanical Watchmaking, 1970-2008
By: Ryan Raffaelli
In 1983, 14 years after the introduction of the battery-powered quartz watch, mechanical watches and the Swiss watchmakers who built them were predicted to be obsolete (Landes, 1983). Unexpectedly, however, by 2008 the Swiss mechanical watchmaking industry had...
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Keywords:
Technology Reemergence;
Technology Cycles;
Cognition And Market Redefinition;
Legacy Technology Trajectories;
Information Technology;
Demand and Consumers;
Organizational Change and Adaptation;
Identity;
Change;
Consumer Products Industry;
Switzerland
Raffaelli, Ryan. "Technology Reemergence: Creating New Value for Old Technologies in Swiss Mechanical Watchmaking, 1970-2008." Administrative Science Quarterly 64, no. 3 (September 2019): 576–618.
- Article
Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms
By: Ryan Raffaelli, Mary Ann Glynn and Michael Tushman
Why do incumbent firms frequently reject nonincremental innovations? Beyond technical, structural, or economic factors, we propose an additional factor: the degree of the top management team's (TMT) frame flexibility, i.e., their capability to cognitively expand an...
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Keywords:
Innovation Adoption;
Cognition;
Framing;
Emotional Resonance;
Incumbent Inertia;
Innovation and Invention;
Technology Adoption;
Organizational Change and Adaptation;
Change Management
Raffaelli, Ryan, Mary Ann Glynn, and Michael Tushman. "Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms." Strategic Management Journal 40, no. 7 (July 2019): 1013–1039.
- April 2019 (Revised December 2020)
- Case
Wendell Weeks at Corning Inc.: Extending a History of Life-Changing Innovations (A)
By: Ryan Raffaelli, David G. Fubini and Aldo Sesia
This case examines the leadership challenges associated with maintaining a culture of innovation in established organizations. It asks students to step into the shoes of a leader faced with making several tough decisions about when to invest (or to stop investing) in...
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Keywords:
Innovation and Invention;
Organizational Culture;
Innovation Leadership;
History;
Technological Innovation;
Investment;
Decision Making
Raffaelli, Ryan, David G. Fubini, and Aldo Sesia. "Wendell Weeks at Corning Inc.: Extending a History of Life-Changing Innovations (A)." Harvard Business School Case 419-003, April 2019. (Revised December 2020.)
- December 2018
- Teaching Note
Faber-Castell (A) and (B)
By: Ryan Raffaelli and Akshaya Varghese
Teaching Note for HBS Nos. 417-010 and 417-030.
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- December 2018 (Revised July 2020)
- Teaching Note
Moleskine (A) and (B)
By: Ryan Raffaelli
Teaching Note for HBS Nos. 716-407, 716-464, and 420-714.
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