Show Results For
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All HBS Web
(115,803)
- Faculty Publications (149)
Show Results For
-
All HBS Web
(115,803)
- Faculty Publications (149)
- October 2001 (Revised September 2022)
- Case
Le Petit Chef
- March 2001 (Revised September 2005)
- Case
Ritz-Carlton Hotel Company, The
- March 2001 (Revised July 2002)
- Case
WingspanBank.com (B): Should This Bird Still Fly?
- October 1999 (Revised July 2002)
- Case
WingspanBank.com (A)
- May 1999 (Revised July 2000)
- Teaching Note
Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN
- Research Summary
Diversity, Equity, and Inclusion (DEI)
In this research I develop cases and articles that provide thought-provoking, real-world examples of the ways in which social identity differences emerge and are managed in the workplace, and the skills needed to constructively engage with differences to create and... View Details
- Research Summary
Moral Muscle
Can we get better at moral decision making? How is the capacity to exercise moral leadership developed? One answer to these questions is the notion of “moral muscle,” which is a combination of moral awareness (the ability to recognize situations that can be... View Details
- Research Summary
Trust
In this research, I aim to provide a practical orientation to trust—how to build it, how it can be damaged, how it might be repaired—grounded in my experience as an executive and in the research on organizational trust and moral philosophy. As a case researcher, I... View Details
- Research Summary
Workforce Change
This research encompasses layoffs, furloughs and restructuring, global practices that affect millions of employees and thousands of companies every year. In this work I aim to replace bad practice that damages trust with good (or at least better) practice through... View Details
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