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- Faculty Publications (226)
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- All HBS Web (1,009)
- Faculty Publications (226)
- 11 Apr 2019
- Blog Post
Kel Jackson, MBA 2019: "[My Job] Matters. I Didn't Want a Role that Would Box Me In."
Birmingham, Alabama, native Kel Jackson describes himself as “the kid who would find things around the house to tinker and build with.” When he was 16, the young entrepreneur founded RCM RC Products—a business that designed, sourced, manufactured, and sold View Details
Keywords:
Manufacturing
- Web
PhD Programs - Doctoral
people behave within them. The program offers two tracks: either a micro or macro approach. Strategy Researchers in strategy seek to understand the mechanisms through which firms create value and sustain performance over time. Strategy...
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- 29 Mar 2016
- First Look
March 29, 2016
healthcare—i.e., patient-centered outcomes achieved per healthcare dollar spent—can define quality and unify performance improvement goals with health outcomes of importance to patients across the entire...
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Keywords:
Sean Silverthorne
Clayton S. Rose
Clayton Rose is Baker Foundation Professor of Management Practice. From 2015 until 2023 he served as president of Bowdoin College. Prior to Bowdoin, beginning in 2007, he was a member of the HBS faculty, teaching and writing on issues of... View Details
Keywords:
financial services
- Web
Faculty & Research
right sock first) tend to be performed automatically. But when we’re more mindful about these actions—when we focus on the precise way they are performed—they can instead become rituals. Shifting from a “habitual” mindset to a “ritual”...
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- December 1992 (Revised June 1996)
- Case
Siemens Corporation (A): Corporate Advertising for 1992
By: Stephen A. Greyser and Norman Klein
Describes the approach of the German-based multinational company, Siemens Corp., to establishing an identity in the United States. The specific goals for the 1991-92 corporate advertising campaign are described. Examples of print and television messages are included,...
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Keywords:
Advertising Campaigns;
Trade;
Marketing Strategy;
Market Entry and Exit;
Performance Evaluation;
Germany;
United States
Greyser, Stephen A., and Norman Klein. "Siemens Corporation (A): Corporate Advertising for 1992." Harvard Business School Case 593-022, December 1992. (Revised June 1996.)
- July 2013
- Case
Sample6: Innovating to Make Food Safer
By: Robert F. Higgins and Kirsten Kester
Tim Curran, CEO of Sample6, a start-up biotechnology company developing a novel food safety diagnostics platform, must decide how to partner with food industry players. How can he best convince leaders in this mature industry to adopt a new technology and improve food...
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Keywords:
Data Analytics;
Food Safety;
Biotechnology;
Nutrition;
Entrepreneurship;
Product;
Partners and Partnerships;
Food;
Technological Innovation;
Business Startups;
Governing Rules, Regulations, and Reforms;
Product Development;
Agribusiness;
Information Technology;
Globalization;
Performance Improvement;
Safety;
Technology Adoption;
Agriculture and Agribusiness Industry;
Food and Beverage Industry;
Biotechnology Industry;
Information Industry;
United States;
Boston;
Massachusetts
Higgins, Robert F., and Kirsten Kester. "Sample6: Innovating to Make Food Safer." Harvard Business School Case 814-014, July 2013.
- September 2016
- Article
The Effect of Target Difficulty on Target Completion: The Case of Reducing Carbon Emissions
By: Ioannis Ioannou, Shelley Xin Li and George Serafeim
Targets are an integral component of management control systems and play a significant role in achieving desirable performance outcomes. We focus on a key environmental performance objective—reduction of carbon emissions—as a setting in which to examine how target...
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Keywords:
Sustainability;
Target-setting;
Management Accounting;
Management Accounting And Control Systems;
Control Systems;
Sustainable Development;
Environment;
Goals and Objectives;
Climate Change;
Management Systems;
Accounting;
Environmental Sustainability
Ioannou, Ioannis, Shelley Xin Li, and George Serafeim. "The Effect of Target Difficulty on Target Completion: The Case of Reducing Carbon Emissions." Accounting Review 91, no. 5 (September 2016): 1467–1492.
- February 2011
- Article
Target Ratcheting and Effort Reduction
By: J. Bouwens and Peter Kroos
In this paper, we examine how retail store managers reduce their sales activity in response to target ratcheting. We find that managers with favorable sales performance in the first three quarters reduce their sales activity in the final quarter. We also document that...
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Keywords:
Target-setting;
Ratchet Effect;
Manipulating Real Economic Activities;
Goals and Objectives;
Strategy;
Performance Evaluation;
Sales
Bouwens, J., and Peter Kroos. "Target Ratcheting and Effort Reduction." Journal of Accounting & Economics 51, nos. 1-2 (February 2011): 171–185.
- July 2005
- Article
Price Improvement in Dealership Markets
By: Matthew Rhodes-Kropf
Price improvement refers to the practice whereby dealers order executions that improve on quoted prices. Why are these improvements given? Standard thinking is that competition causes dealers to give better prices to customers with less information. This paper...
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Keywords:
Price;
Markets;
Competition;
Information;
Customers;
Negotiation;
Mission and Purpose;
Practice;
Theory;
Performance Improvement;
Bids and Bidding;
Governing Rules, Regulations, and Reforms
Rhodes-Kropf, Matthew. "Price Improvement in Dealership Markets." Journal of Business 78, no. 4 (July 2005): 1137–1172.
- March 2010 (Revised April 2010)
- Case
Deworming Kenya: Translating Research into Action (A)
By: Nava Ashraf, Neil Buddy Shah and Rachel Gordon
Karen Levy and her colleague, Margaret Ndanyi, have spent the last six months planning and preparing for a national Kenyan program to target school children most at risk for parasitic worm infection. One week after its launch, the program seemed to be going well but...
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Keywords:
Planning;
Risk and Uncertainty;
Mission and Purpose;
Performance Efficiency;
Programs;
Problems and Challenges;
Research;
Policy;
Health Care and Treatment;
Management Practices and Processes;
Kenya
Ashraf, Nava, Neil Buddy Shah, and Rachel Gordon. "Deworming Kenya: Translating Research into Action (A)." Harvard Business School Case 910-001, March 2010. (Revised April 2010.) (Request a courtesy copy.)
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
also identifies criteria that make a decision strategic and derives explanations why strategies often reflect the background of the strategist. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=52726 And the Children Shall Lead: Gender Diversity and...
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Keywords:
Sean Silverthorne
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
How can managers better identify, describe, and confront the issues of environmental and social sustainability that their companies increasingly encounter? One answer is One Report, a method of integrating information about financial and nonfinancial View Details
Keywords:
by Martha Lagace
- 01 Aug 2023
- What Do You Think?
As Leaders, Why Do We Continue to Reward A, While Hoping for B?
(iStockphoto/mikkelwilliam) Often the incentives we put in place to stimulate and reward performance produce unexpected behaviors. Causes vary from one individual to another, depending on what each of us values and what we are willing to...
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by James Heskett
- 22 Nov 2022
- Blog Post
Leading in Tough Times: HBS Faculty member Amy C. Edmondson on Psychological Safety
Amy C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, has long studied the performance of teams in the workplace. Her latest book is The Fearless Organization: Creating Psychological Safety in the...
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- 25 Oct 2011
- First Look
First Look: October 25
criteria, and satisfies the same fairness constraints as the point system that was recently proposed by U.S. policymakers. In addition, the point system we design delivers an 8% increase in extra life year gains. We evaluate the View Details
Keywords:
Sean Silverthorne
- Research Summary
Mastering Strategy Execution
By: Robert Simons
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- 2020
- Chapter
Team Reflexivity
By: Michaéla Schippers, Amy C. Edmondson and Michael A. West
Many teams face the problem of process loss, or suboptimal functioning, with sometimes serious consequences, such as medical errors. Team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can aid in optimizing team performance. In the...
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Keywords:
Team Reflexivity;
Groups and Teams;
Performance Improvement;
Information;
Goals and Objectives;
Learning
Schippers, Michaéla, Amy C. Edmondson, and Michael A. West. "Team Reflexivity." In The Oxford Handbook of Group and Organizational Learning, edited by Linda Argote and John M. Levine. New York, NY: Oxford University Press, 2020.
- March 18, 2014
- Article
Family Businesses Must Set the Agenda (Without Micromanaging)
By: Josh Baron and Rob Lachenauer
This article discusses the role of owners in family businesses, using the story of Charles, who transformed his family's shipping business by taking ownership decisions. The article highlights that owners have the power to set goals, define performance metrics, hire...
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Baron, Josh, and Rob Lachenauer. "Family Businesses Must Set the Agenda (Without Micromanaging)." Harvard Business Review (website) (March 18, 2014).
- 17 Jul 2023
- Research & Ideas
Money Isn’t Everything: The Dos and Don’ts of Motivating Employees
seat at board meetings. “This stuff doesn’t cost a lot but requires people to get into a room and talk about how to meaningfully recognize performance and commitment, so even the process of creating non-monetary rewards is good for the...
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by Avery Forman