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Show Results For
-
All HBS Web
(7,228)
- People (10)
- News (1,934)
- Research (4,132)
- Events (24)
- Multimedia (7)
- Faculty Publications (2,835)
- Profile
Omowale Casselle
expectations of our consumers, retailers, and brand partners." "In addition to managing our product lines, I also lead our operations team, which means that I make sure that each retail partner (Walmart, Walgreens, Kroger, and...
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- Web
Strategy - Faculty & Research
including economics, sociology, and political science, and focuses on both domestic and global competition. The objective of the work is to generate findings and develop concepts that will help managers improve their strategic decisions...
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- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
Managers have to rethink many of the basic principles of good operations management. The second section applies that point to choosing and designing operating technologies, particularly information...
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Keywords:
by Martha Lagace
- Program
Audit Committees in a New Era of Governance
profit objectives Ensure the integrity of financial information Foster the right culture regarding compliance and risk Develop a financial reporting strategy Improve audit committee effectiveness Develop better tools to View Details
- 2011
- Article
The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations
By: Amy J.C. Cuddy, Peter Glick and Anna Beninger
Two traits-warmth and competence-govern social judgments of individuals and groups, and these judgments shape people's emotions and behaviors. This paper describes the causes and consequences of warmth and competence judgments; how, when, and why they determine...
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Keywords:
Judgments;
Organizations;
Emotions;
Behavior;
Selection and Staffing;
Performance Evaluation;
Resource Allocation;
Valuation;
Competency and Skills;
Information;
Research
Cuddy, Amy J.C., Peter Glick, and Anna Beninger. "The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations." Research in Organizational Behavior 31 (2011): 73–98.
- Web
Organizational Leadership Course | HBS Online
This course is part of the CLIMB program and Leadership & Management track. Introduction to Organizational Leadership Organizational Leadership $1,850 Next 7-week session starts July 10th Apply Elevate your leadership skills to take your...
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- January 2008
- Supplement
Joe Bachelder: Reflections
By: Brian Hall and James K. Sebenius
After Charles Suarez's failed compensation negotiations with Victor, Suarez's attorney, Joe Batchelder, joined class discussions of the case in a course taught by Professor Brian Hall. Professor James Sebenius also interviewed Joe Bachelder at length on this case and...
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- Web
Negotiation Course Online | HBS Online
techniques to achieve success at the bargaining table. Weekly, I negotiate strategic partnerships for my company, and Negotiation Mastery has given me additional skills that I have put into practice and have resulted in much more successful agreements. Jacqueline...
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- 2022
- Working Paper
An Anatomy of Performance Monitoring
By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
Performance monitoring is a mainstay management tool in most organizations. Yet we still know little about whether—and why—better monitoring yields better performance in practice. To shed light on these questions, we study the introduction of a performance monitoring...
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Keywords:
Performance Monitoring;
Worker Skills;
Skill Depreciation;
Managerial Inattention;
On-the-job Training;
Productivity;
Multitasking;
Quick Serve Restaurants;
Performance Evaluation;
Employees;
Competency and Skills;
Training;
Performance Productivity;
Management;
Information Technology;
Food and Beverage Industry;
Puerto Rico
Adhvaryu, Achyuta, Anant Nyshadham, and Jorge Tamayo. "An Anatomy of Performance Monitoring." Harvard Business School Working Paper, No. 22-066, March 2022. (R&R Journal of Political Economy.)
- February 2001 (Revised May 2001)
- Case
Wipro Technologies (A)
By: Lynn S. Paine, Carin-Isabel Knoop and Suma Raju
The new general manager of Wipro's software services division has been brought on board from General Electric to develop the division into a leading provider of software services to the world's largest corporations. A native of India who received management training in...
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Keywords:
Business or Company Management;
Cross-Cultural and Cross-Border Issues;
Transformation;
Change Management;
Human Resources;
Software;
Information Technology Industry;
India
Paine, Lynn S., Carin-Isabel Knoop, and Suma Raju. "Wipro Technologies (A)." Harvard Business School Case 301-043, February 2001. (Revised May 2001.)
- Person Page
Positions
dollarDEX (1998-2007)
Retired chief executive, non-executive chairman
One of world's top 30 in online finance (Institutional Investor, March 2003). Wealth management firm in Asia, and has... View Details
- July 2005 (Revised January 2011)
- Case
Understanding Customer Profitability at Charles Schwab
By: Francisco de Asis Martinez-Jerez
Charles Schwab is transforming into a customer-centric organization. Central to this cultural and organizational change is the utilization of customer profitability at different decision-making levels. Examines several technical aspects of the ABC cost system, as well...
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Keywords:
Organizational Change and Adaptation;
Motivation and Incentives;
Customer Relationship Management;
Customer Value and Value Chain;
Activity Based Costing and Management;
Decision Making;
Organizational Culture;
Profit;
Performance Evaluation;
Budgets and Budgeting
Martinez-Jerez, Francisco de Asis. "Understanding Customer Profitability at Charles Schwab." Harvard Business School Case 106-002, July 2005. (Revised January 2011.)
- Program
Driving Nonprofit Performance and Innovation—Virtual
presented jointly by the HBS Social Enterprise Initiative and The Hauser Institute for Civil Society at Harvard University. Key Benefits With a stronger performance management strategy in place, your organization will be better positioned...
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- December 1999 (Revised July 2000)
- Case
Cimetrics Technology (B): Russian Perspectives
By: Lynn S. Paine
Presents the perspectives of two Russian software developers working for Cimetrics in Moscow. A central issue from the Russian perspective is whether a more structured and formal arrangement is needed for managing the Russian team.
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Keywords:
Business Model;
Applications and Software;
Business or Company Management;
Corporate Entrepreneurship;
Human Resources;
Cross-Cultural and Cross-Border Issues;
Labor and Management Relations;
Product Development;
Performance Evaluation;
Information Technology Industry;
Russia;
Canada;
United States
Paine, Lynn S. "Cimetrics Technology (B): Russian Perspectives." Harvard Business School Case 300-055, December 1999. (Revised July 2000.)
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
delegate would have been better positioned to see the big picture. Friction was high in each of those domains. Confidential information about contract talks was sometimes leaked to the press. Key players who seemed ready to sign with one...
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- September 2022 (Revised January 2023)
- Case
York Capital CLOs and WorldStrides International
By: Victoria Ivashina and William Vrattos
The case follows the debt restructuring of WorldStrides International, a travel program provider in the education market, after the onset of COVID-19. The pandemic severely impacted the travel industry, creating challenges for many companies like WorldStrides, which...
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Keywords:
COVID-19 Pandemic;
Debt Restructuring;
CLO;
Compliance;
Debt Securities;
Financing and Loans;
Decision Making;
Travel Industry;
Education Industry
Ivashina, Victoria, and William Vrattos. "York Capital CLOs and WorldStrides International." Harvard Business School Case 223-034, September 2022. (Revised January 2023.)
- Research Summary
Overview
By: Aiyesha Dey
Professor Dey’s research explores governance and agency conflicts, board structure, governance regulation and corporate behavior, ownership structure, and the relation between executives’ characteristics and corporate behavior. In analyzing corporate governance...
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- 14 Apr 2016
- Blog Post
What I Learned at SVMP
The Summer Venture in Management Program (SVMP) at HBS is a one week management training program for rising college seniors. It’s designed to increase diversity and opportunity in business education, and...
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- 2021
- Working Paper
The Demand for Executive Skills
By: Stephen Hansen, Raffaella Sadun, Tejas Ramdas and Joseph B. Fuller
We use a unique corpus of job descriptions for C-suite positions to document skills requirements in top managerial occupations across a large sample of firms. A novel algorithm maps the text of each executive search into six separate skill clusters reflecting...
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Keywords:
C-Suite;
Jobs and Positions;
Competency and Skills;
Management Skills;
Job Search;
Job Design and Levels
Hansen, Stephen, Raffaella Sadun, Tejas Ramdas, and Joseph B. Fuller. "The Demand for Executive Skills." Harvard Business School Working Paper, No. 21-133, June 2021.
- February 1990 (Revised July 1990)
- Case
Internal Revenue Service: Automated Collection System
By: Nitin Nohria
Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the...
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Keywords:
Sovereign Finance;
Revenue;
Information Technology;
Taxation;
Change Management;
Organizational Change and Adaptation;
Organizational Design;
Human Resources;
Public Administration Industry;
United States
Nohria, Nitin. "Internal Revenue Service: Automated Collection System." Harvard Business School Case 490-042, February 1990. (Revised July 1990.)