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Show Results For
-
All HBS Web
(7,130)
- People (10)
- News (1,936)
- Research (4,117)
- Events (24)
- Multimedia (7)
- Faculty Publications (2,827)
- October 1992 (Revised October 1993)
- Case
Lehigh Valley Industries (LVI)
By: Kim B. Clark
Describes a situation confronting a manufacturer of forged parts that has recently undergone a leveraged buyout. The company is under pressure to improve operating performance dramatically. Describes several options designed to improve performance, including adding...
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- July 2005 (Revised January 2011)
- Case
Understanding Customer Profitability at Charles Schwab
By: Francisco de Asis Martinez-Jerez
Charles Schwab is transforming into a customer-centric organization. Central to this cultural and organizational change is the utilization of customer profitability at different decision-making levels. Examines several technical aspects of the ABC cost system, as well...
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Keywords:
Organizational Change and Adaptation;
Motivation and Incentives;
Customer Relationship Management;
Customer Value and Value Chain;
Activity Based Costing and Management;
Decision Making;
Organizational Culture;
Profit;
Performance Evaluation;
Budgets and Budgeting
Martinez-Jerez, Francisco de Asis. "Understanding Customer Profitability at Charles Schwab." Harvard Business School Case 106-002, July 2005. (Revised January 2011.)
- September 2008 (Revised October 2008)
- Supplement
Shareholder Activists at Friendly Ice Cream (A2)
By: V.G. Narayanan, Fabrizio Ferri and James Weber
The A1 and A2 versions of the “Shareholder Activists at Friendly Ice Cream (A)” split the original A case into two parts. The A1 case ends as activists Sardar Biglari and Phil Cooley prepare to meet with CEO Don Smith at Friendly's headquarters in September 2006. The...
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Keywords:
Investment Activism;
Business and Shareholder Relations;
Governing and Advisory Boards;
Conflict and Resolution;
Lawsuits and Litigation;
Business or Company Management;
Food and Beverage Industry;
United States
Narayanan, V.G., Fabrizio Ferri, and James Weber. "Shareholder Activists at Friendly Ice Cream (A2)." Harvard Business School Supplement 109-014, September 2008. (Revised October 2008.)
- 09 Sep 2009
- Working Paper Summaries
Perspectives from the Boardroom--2009
- Web
Case Development - Faculty & Research
confidentiality. Field cases typically take two months to complete - from obtaining a host organization’s approval to move forward on a case, to conducting onsite interviews, and drafting a case that paints a picture of the management...
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- 09 May 2024
- Research & Ideas
Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing
cross-pollinate through committees, seminars, speeches, athletic events, or even chance meetings. Zoom, Slack, and social media facilitate some virtual information sharing, but it’s unclear to what degree. While it’s still early days in...
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Keywords:
by Ben Rand
- Web
Courses - Entrepreneurship
programs. Detailed curriculum information for each doctoral program associated with this unit can be found on the doctoral programs website: PhD in Business Economics PhD in Organizational Behavior DBA in Strategy DBA in Technology and...
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- 14 Jun 2016
- First Look
June 14, 2016
forthcoming Harvard Business Review Press Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work By: Badaracco, Joseph L. Abstract—Part of a manager's job is making tough calls, and the hardest...
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Keywords:
Sean Silverthorne
Youngme Moon
Youngme Moon is the Donald K. David Professor of Business at Harvard Business School. Professor Moon's research sits at the intersection of brand strategy and technological innovation, with a particular focus on the emergent AI economy. She is the author of the... View Details
- Research Summary
The Evolution of Corporate Structure, Internal Governance, and Leadership
My research documents the evolution of the internal governance of senior management in large US firms over a 20-year period and explores, via multiple methods, the causes and consequences of these changes. My findings suggest that... View Details
- Web
Class Profile - Doctoral
Networks Power & Influence Private Equity Supply Chain Technology Management *representative sample Introduce Yourself So we can provide you with event, application, and other information specifically suited...
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- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
coauthor of the new book Build the Life You Want: The Art and Science of Getting Happier, for an intimate, powerful conversation that touches on: the mistake people make in thinking that money, power, and fame will bring them happiness; the importance of View Details
Keywords:
by HBS Staff
- Web
Research Areas - Doctoral
potential application management principles and best practices from other industries can be applied; how the process of innovation can be improved; how principles of strategy and consumer choice can be utilized; how View Details
- May 2011
- Article
Overconfidence by Bayesian Rational Agents
This paper derives two mechanisms through which Bayesian-rational individuals with differing priors will tend to be relatively overconfident about their estimates and predictions, in the sense of overestimating the precision of these estimates. The intuition behind one...
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Keywords:
Decision Choices and Conditions;
Forecasting and Prediction;
Knowledge Acquisition;
Risk Management;
Prejudice and Bias
Van den Steen, Eric J. "Overconfidence by Bayesian Rational Agents." Management Science 57, no. 5 (May 2011): 884–896.
- September 2012 (Revised March 2014)
- Case
Reinventing Brainlab (A)
By: Regina E. Herzlinger, Vincent Dessain and Karol Misztal
The management of Germany's Brainlab AG, a leading provider of software-driven oncology and surgery solutions, needs to evaluate strategic options for proceeding without an exclusive hardware partner in its most profitable business segment.
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Keywords:
Strategy;
Information Infrastructure;
Applications and Software;
Medical Specialties;
Health Care and Treatment;
Information Technology Industry;
Information Technology Industry;
Germany
Herzlinger, Regina E., Vincent Dessain, and Karol Misztal. "Reinventing Brainlab (A)." Harvard Business School Case 313-069, September 2012. (Revised March 2014.)
- 2011
- Article
The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations
By: Amy J.C. Cuddy, Peter Glick and Anna Beninger
Two traits-warmth and competence-govern social judgments of individuals and groups, and these judgments shape people's emotions and behaviors. This paper describes the causes and consequences of warmth and competence judgments; how, when, and why they determine...
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Keywords:
Judgments;
Organizations;
Emotions;
Behavior;
Selection and Staffing;
Performance Evaluation;
Resource Allocation;
Valuation;
Competency and Skills;
Information;
Research
Cuddy, Amy J.C., Peter Glick, and Anna Beninger. "The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations." Research in Organizational Behavior 31 (2011): 73–98.
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
as their mental well-being—a forthcoming article in American Psychologist examines current organizational psychology research to help business leaders manage COVID-related fallout in the workplace and develop solutions to ease the stress...
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Keywords:
by Dina Gerdeman
- 04 Sep 2012
- Working Paper Summaries
Level II Negotiations: Helping the Other Side Meet Its ‘Behind the Table’ Challenges
Keywords:
by James Sebenius
- 12 Sep 2023
- Research & Ideas
How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify
wealth management. The number of financial advisory firms grew 41 percent to more than 15,000 between 2015 and 2021, according to Barron’s. Every April, Dimensional Fund queries hundreds of financial advisers across the globe, who together View Details
- June 2023
- Supplement
Clash of Two Giants Simulation Exercise
By: Feng Zhu and Marco Iansiti
Many markets are organized around platforms that connect consumers with complementary applications and services. These platforms are two-sided because both sides - consumers and those providing applications or services - need access to the same platform to interact. A...
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