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Show Results For
-
All HBS Web
(3,775)
- People (11)
- News (1,164)
- Research (2,146)
- Events (3)
- Multimedia (5)
- Faculty Publications (1,377)
- 01 Jun 2010
- News
Michael Depatie
General Services Administration. The ballroom was once the Postmaster General’s library, and a cupola lets in natural light. During the Civil War it was used as a hospital operating room where amputations...
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- May 1999 (Revised July 2000)
- Teaching Note
Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN
By: Jody H. Gittell and Sandra J. Sucher
Teaching Note for (9-898-172). A rewritten version of an earlier teaching note.
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- 14 Jun 2004
- Research & Ideas
The Big Money for Big Projects
capital costs, have very low operating (marginal) costs, and have few investment opportunities. As a result, projects generate large amounts of "free cash flow" (cash flow in excess of what is needed to finance all positive NPV...
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- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
Summing Up The jury is in. Nearly all respondents to this month's column would advise U.S. firms such as Yahoo, Google, Cisco, and Microsoft to continue to operate in China despite the government's possible use of their content or...
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- 01 Mar 2018
- News
Making Sense of the Modern Startup
up front, given people a discount for paying a year’s worth of services in advance, and employed a number of other innovative tactics, the company turned cash-flow positive in its third week of operations...
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Keywords:
Jeffrey L. Cruikshank (PMD 51, 1986)
- 01 Mar 2011
- News
Making Their Way
but from Mexico, South Korea, and elsewhere — was coming in at a lower price point than our unionized operations could match,” Chirchirillo recalls. “And many of my OPM classmates were from outside the United States, so I was getting a...
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- 01 Dec 2000
- News
Vivek Ranadivé
software bus and plug applications into that." As simple as it sounds, this insight had a dramatic impact on the financial services institutions that were among Ranadivé's first customers. (TIBCO is an acronym for The Information Bus...
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Keywords:
Julia Hanna;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services
- Web
HBS - Financials | Statement of Activity & Cash Flows
73 64 71 Supplies & Equipment 10 10 12 Professional Services 53 46 59 Fellowships 57 53 57 University Assessments 27 21 26 Debt Service 2 2 3 Depreciation 45 46 45 Other Expenses 124 73 102 Total Expenses...
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- Web
Statement of Activity & Cash Flows - Annual Report 2017
Occupancy 68 62 68 Supplies & Equipment 12 14 7 Professional Services 63 65 52 Fellowships 48 47 44 University Assessments 24 22 20 Debt Service 4 4 5 Depreciation 40 38 34 Other Expenses 75 73 71 total...
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- 01 Sep 2004
- News
Corey, Lombard Remembered
teaching at HBS in 1948 while working toward a Ph.D. (1950) in economics from Harvard. A recipient of the Distinguished Service Award from HBS in 1993, Corey retired from the faculty in 1990. George Lombard, the Louis E. Kirstein...
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- February 2016 (Revised March 2022)
- Case
Express Scripts: Promoting Prescription Drug Home Delivery (B)
By: John Beshears, Patrick Rooney and Jenny Sanford
The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees. This case follows Bob Nease, Chief Scientist at Express Scripts, as he considers methods to promote home...
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Keywords:
Pharmaceuticals;
Prescription Drugs;
Pharmacy Benefit Manager;
PBM;
Healthcare;
Behavioral Economics;
Choice Architecture;
Active Choice;
Health Care and Treatment;
Service Delivery;
Decision Choices and Conditions;
Order Taking and Fulfillment;
Compensation and Benefits
Beshears, John, Patrick Rooney, and Jenny Sanford. "Express Scripts: Promoting Prescription Drug Home Delivery (B)." Harvard Business School Case 916-040, February 2016. (Revised March 2022.)
- 01 Dec 2000
- News
Opening Doors: Inside the World of Museum Management
operations of their complicated, not-for-profit institutions. "The job of running a museum is much bigger and broader than it once was," observes HBS marketing professor emeritus Stephen A. Greyser, an expert on nonprofit management who...
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Keywords:
Susan Young;
museums;
marketing;
management;
nonprofits;
education;
facilities;
Internet;
Advertising, Public Relations, and Related Services;
Advertising, Public Relations, and Related Services;
Advertising, Public Relations, and Related Services;
Advertising, Public Relations, and Related Services
- 08 Dec 2015
- First Look
December 8, 2015
create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that...
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Keywords:
Sean Silverthorne
- December 2009 (Revised May 2012)
- Case
Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan
By: Michael E. Porter, Jennifer F Baron and C. Jason Wang
Taiwan's Koo Foundation Sun Yat-Sen Cancer Center has developed an integrated, team-based care delivery model for breast cancer care that is being expanded to other cancer types in 2009. A decade earlier, President and CEO Dr. Andrew Huang and the Center had worked...
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Keywords:
Health Care and Treatment;
Medical Specialties;
Service Delivery;
Outcome or Result;
Performance Effectiveness;
Quality;
Integration;
Health Industry;
Insurance Industry;
Taiwan
Porter, Michael E., Jennifer F Baron, and C. Jason Wang. "Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan." Harvard Business School Case 710-425, December 2009. (Revised May 2012.)
- July 2002 (Revised August 2014)
- Case
WellSpace Treatment Centers for Complementary and Alternative Medicine (A)
By: Regina E. Herzlinger, Jun HuangPu and Bing Lin
How should WellSpace, a venture capital-backed purveyor of alternative health services, expand? Although it was nearing breakeven in its first location, the right business model remained unclear.
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Keywords:
Business Model;
Entrepreneurship;
Venture Capital;
Health Care and Treatment;
Innovation and Invention;
Service Delivery;
Health Industry
Herzlinger, Regina E., Jun HuangPu, and Bing Lin. "WellSpace Treatment Centers for Complementary and Alternative Medicine (A)." Harvard Business School Case 303-017, July 2002. (Revised August 2014.)
- October 2016 (Revised February 2019)
- Case
PTC: A Transformation to IoT
By: Rajiv Lal and Sarah McAra
In the 2010s, PTC, a leading provider of software for discrete manufacturers, faced maturing markets and changing customer needs as smart, connected products took hold—the rise of the Internet of Things (IoT). PTC saw a first mover advantage in entering the IoT space...
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- 18 Mar 2014
- News
The Oz of Data Opens the Curtain
valuable and transformative." Also last September, Acxiom unveiled its beta Audience Operating System, which allows marketers to connect traditionally disconnected data across all channels — online, offline, and mobile — and which Howe...
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- September 1994 (Revised October 2002)
- Case
Citibank: Launching the Credit Card in Asia Pacific (A)
Consumer Bank pondered the possibilities of launching a credit card in the Asia Pacific region. The bank's New York headquarters, and several of its country managers in the region, were not enthusiastic. But others were supportive because of the opportunity to expand...
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Keywords:
Product Launch;
Service Operations;
Value Creation;
Customer Focus and Relationships;
Trade;
Business Strategy;
Expansion;
Laws and Statutes;
Banking Industry;
Asia;
New York (city, NY)
Rangan, V. Kasturi. "Citibank: Launching the Credit Card in Asia Pacific (A)." Harvard Business School Case 595-026, September 1994. (Revised October 2002.)