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All HBS Web
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- Faculty Publications (2,738)
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All HBS Web
(16,030)
- Faculty Publications (2,738)
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Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage
Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details
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Profitable Souls: Foreign Investment and the Fate of Human Rights
- Research Summary
Recent Strategies in the U.S. Grocery Industry
- Forthcoming
- Article
Redemption Mechanisms in Poison Pills: Evidence on Pill Design and Law Firm Effects
- Forthcoming
- Article
Redistributive Allocation Mechanisms
- Research Summary
Reforming Social Science
Social science research affects all of us. When researchers learned organ donation rates are higher in countries where human organs are automatically available for donation unless you specifically “opt-out” of the system, as opposed to countries like the U.S., where... View Details
- Forthcoming
- Article
Regulatory Incentives for Innovation: The FDA's Breakthrough Therapy Designation
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Renovating Democratic Capitalism
This in-process work focuses on how best to address the declining public trust and confidence in democratic capitalism, which many citizens consider to be a cornerstone of our national ideology and identity? While the answer to this question is not entirely clear, I... View Details
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Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs ( Princeton University Press, October 2002)
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Social Media and Their Consequences
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Sovereign Debt as a Contingent Claim: A Quantitative Approach (joint with Fabio Kanczuk)
- Forthcoming
- Article
Standing on the Shoulders of Science
- Teaching Interest
Strategies for Value Creation (MBA Course)
- Teaching Interest
Strategy and Technology
The Strategy and Technology elective course explores the unique aspects of creating effective strategies for technology-intensive businesses.
- What strategies win in markets with network effects?
- How can technology be... View Details
- Research Summary