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All HBS Web
(559)
- News (95)
- Research (353)
- Multimedia (1)
- Faculty Publications (181)
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- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
hospitals and established reliability using interrater comparison. Using a factor analysis, we identified three themes of management competencies: management of unit culture, patient flow, and nursing. We constructed patient-level...
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Sean Silverthorne
- 06 Dec 2021
- Research & Ideas
The Popular Stock Metric That Can Lead Investors Astray
investors identify value stocks,” Wang says. Why the metric isn’t working One reason the metric became less reliable over time? The transition to a knowledge-based economy, the researchers say. Corporate investments in intangible...
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by Rachel Layne
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
attention and interest, while in some parts of Africa, Japan, and Korea, avoiding eye contact shows respect. It's a mistake, then, to seize on one look or expression and conclude that a person is or is not being truthful. Each cue and signal must be woven into a larger...
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by Michael Wheeler
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
use biometric identification technology to improve the reliability of administrative information and deliver social services more efficiently. This paper exploits the random placement of biometric devices in tuberculosis (TB) treatment...
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Dina Gerdeman
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
Cognitive trust is grounded in the belief that your co-workers and leaders are reliable and dependable. It’s a resume-like competency, and you can confer it right away; it is typically referred to as “swift trust.” But emotional trust is...
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by Michael Blanding
- 24 Feb 2015
- First Look
First Look: February 24
through a vivid exploration of the political processes determining our system of accounting rules upon which depends our ability to reliably measure corporate profits in the economy. The book shows how some corporate interests, in the...
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Sean Silverthorne
- 02 Feb 2016
- First Look
February 2, 2016
contrast, firms in technologically stable industries on average pursue more-closed ego networks, which fosters reliable collaboration and helps preserve existing resources. We show that because of the observed cross-industry differences...
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Sean Silverthorne
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
asking exactly what role a newspaper can play in a consumer's life? As a physically distributed printed daily paper carrying local classified advertising, probably not much. But imagine a world that lacked a trusted intermediary selecting key events, View Details
- 09 Dec 2014
- First Look
First Look: December 9
experiment and their interactions can make it difficult to determine cause-and-effect relationships. Choosing the right sample size is important. How can we ensure reliable results? Randomized field trials, "blind" tests, and...
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Sean Silverthorne
- 12 Mar 2014
- Research & Ideas
Entrepreneurship and Multinationals Drive Globalization
switched from relying on formal contracts to relying on reliable local partners and friends. At home, during the 1930s it was able to circumvent attacks on its "Jewish" identity from competitors, whilst getting senior Jewish...
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- 10 Nov 2003
- Research & Ideas
The Hard Numbers on Social Investments
Innovations has become the fastest growing hearing aid company in the world since its IPO in 2000. Through the development and use of the smallest single-chip digital signal processor platform ever installed in a hearing aid, they bring to the market small, comfortable...
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by Manda Salls
- 23 Sep 2008
- First Look
First Look: September 23, 2008
cross-groups' similarities and one difference across 10 non-U.S. nations. Seven European (individualist) and three East Asian (collectivist) nations (N=1028) support three hypothesized cross-cultural similarities: (a) perceived warmth and competence View Details
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Martha Lagace
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
and regions have different food safety standards,” Quelch says. “We’re accustomed to taking food safety for granted. When you peel back the onion, you find a tremendous amount of nuance affecting the reliability and specifics of food...
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- 24 May 2011
- First Look
First Look: May 24
reliable use by researchers and practitioners/managers. Download the paper: http://www.hbs.edu/research/pdf/11-116.pdf Cases & Course MaterialsVodafone Qatar: Building a Telco in the Gulf Juan Alcacer and Andrew GoodmanHarvard...
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Sean Silverthorne
- 20 Jul 2010
- First Look
First Look: July 20
concerned about water reliability and the need for additional infrastructure to provide long-term water security to the region. If convinced that the water problem would be resolved, then Woolf should move quickly to purchase more land,...
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Martha Lagace
- 19 Nov 2012
- Research & Ideas
LEED-ing by Example
tenants to pay the cost of utilities, which reduces a landlord's incentive to invest in LEED, or in other energy efficiency capital expenditures. However, government lessees are attractive to landlords because they come with predictable budgets and, therefore, View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer DataUse It
To illustrate how Cisco uses these three layers, Cunningham cites a hypothetical example. Assume that for a given year, the average score for product reliability has slipped a bit. Drilling down to the bottom two layers of data, Cisco...
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by Jean Ayers
- 03 Jan 2016
- Research & Ideas
NFL Black Monday: How Much Do Coaches Really Matter?
function and authority to CEOs. Because coaching records, player statistics and team performance are readily accessible, measurement and comparison of organizational performance in the NFL is reliable and consistent. Football coaches use...
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- 26 Oct 2010
- First Look
First Look: October 26, 2010
providing access to being a leader and exercising leadership effectively (in short, a technology for reliably creating leaders). Our research program involves not only discovering the technology, but also creating a course that would be...
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Sean Silverthorne
- 14 May 2013
- First Look
First Look: May 14
mobilization that can improve labor conditions more broadly. Publisher's link: http://www.bostonreview.net/BR38.3/ndf_jodi_short_michael_toffel_global_brands_labor_justice.php Working Papers The Impact of Supplier Reliability on...
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Sean Silverthorne