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- All HBS Web (1,232)
- Faculty Publications (463)
- Program
Driving Nonprofit Performance and Innovation—Virtual
Summary Performance measurement is essential for organizational innovation, learning, and success. Nonprofits, however, must evaluate social or environmental outcomes as well as financial performance, and...
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- September 2009 (Revised May 2011)
- Supplement
Acumen Fund: Measurement in Impact Investing (B)
By: Alnoor Ebrahim and V. Kasturi Rangan
As Acumen Fund, a global venture philanthropy firm, moves forward with an investment portfolio exceeding $22 million, it runs into two critical measurement problems. First, how should it track the performance of each investment when its interest is not just the bottom...
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Keywords:
Venture Capital;
Investment Portfolio;
Philanthropy and Charitable Giving;
Standards;
Corporate Social Responsibility and Impact;
Performance Evaluation;
Social Enterprise;
Competition;
Financial Services Industry;
Kenya
Ebrahim, Alnoor, and V. Kasturi Rangan. "Acumen Fund: Measurement in Impact Investing (B)." Harvard Business School Supplement 310-017, September 2009. (Revised May 2011.)
- Web
Browse All Articles, Research, & Case Studies - HBS Working Knowledge
Initiative (LinkedIn) Guest: Maria Persson Gulda, the Chief Technology Officer at H2 Green Steel (LinkedIn) 22 May 2024 HBS Case Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore by Rachel Layne It may be tempting to write off TikTok, the highly...
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- November 2017
- Case
Passion and Strategy: Novozymes' Embrace of the UN Sustainable Development Goals
By: Andy Zelleke and Emilie Billaud
This case explores the sustainability efforts at Novozymes, the world's largest and oldest producer of industrial enzymes. In 2015, the Danish company became the world’s first company known to have crafted a new corporate strategy based on the United Nations...
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Keywords:
Corporate Governance;
Transformation;
Environmental Sustainability;
Corporate Social Responsibility and Impact;
Mission and Purpose;
Business and Shareholder Relations;
Business and Stakeholder Relations;
Business Strategy;
Organizational Culture;
Organizational Change and Adaptation;
Biotechnology Industry;
Europe;
Denmark
Zelleke, Andy, and Emilie Billaud. "Passion and Strategy: Novozymes' Embrace of the UN Sustainable Development Goals." Harvard Business School Case 318-088, November 2017.
- November 2009
- Article
Finding Missing Markets (and a Disturbing Epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya
By: Nava Ashraf, Xavier Gine and Dean Karlan
Farmers may grow crops for local consumption despite more profitable export options. DrumNet, a Kenyan NGO that helps small farmers adopt and market export crops, conducted a randomized trial to evaluate its impact. DrumNet services increased production of export crops...
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Keywords:
Export Crop;
Field Experiment;
Food Safety Standards;
Plant-Based Agribusiness;
Trade;
Profit;
Marketing;
Standards;
Failure;
Non-Governmental Organizations;
Agriculture and Agribusiness Industry;
Kenya;
European Union
Ashraf, Nava, Xavier Gine, and Dean Karlan. "Finding Missing Markets (and a Disturbing Epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya." American Journal of Agricultural Economics 91, no. 4 (November 2009): 973–990.
- 05 Dec 2023
- Research & Ideas
Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)
appear most confident also make the fewest mistakes? Do mishaps often happen even though the people involved seemed highly confident in what they did?” asks Graeber. “Surprises are a sign that confidence is badly calibrated.” Then, View Details
Keywords:
by Kara Baskin
- Web
Strategy Execution Online Course | HBS Online
initiatives Evaluate and elevate your team’s management of the core tensions of strategy execution, including how to balance growth, profit, and control Design measurement systems for every dimension of business performance Identify and...
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- TeachingInterests
Investing: Risk, Return and Impact (MBA)
By: Shawn A. Cole
This is an investing/finance course, designed to build on skills introduced in the RC finance course, but with an emphasis on how and whether investors should incorporate what have traditionally been considered “non-financial” criteria in their decisions: for... View Details
- September 2003 (Revised January 2005)
- Case
Bridges to Excellence: Bringing Quality Health Care to Life
By: Richard M.J. Bohmer, Ingrid Marie Nembhard and Robert Galvin
General Electric launched Bridges to Excellence Diabetes Care Link, a program through which enrolled physicians receive bonuses of up to 10% of their salary for delivering quality care to diabetic patients covered by a participating employer or health plan. A day...
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Keywords:
Health Care and Treatment;
Motivation and Incentives;
Programs;
Ethics;
Quality;
Moral Sensibility;
Service Delivery;
Compensation and Benefits;
Health Industry
Bohmer, Richard M.J., Ingrid Marie Nembhard, and Robert Galvin. "Bridges to Excellence: Bringing Quality Health Care to Life." Harvard Business School Case 604-030, September 2003. (Revised January 2005.)
- Web
Entrepreneurship Course Online | HBS Online
4 weeks 6-8 hours per week 4 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS Online. What you earn. Overview Syllabus Enrollment Stories FAQs Apply Now Key Concepts Identify a business opportunity View Details
- November 2020
- Article
Accelerator or Brake? Cash for Clunkers, Household Liquidity, and Aggregate Demand
By: Daniel Green, Brian Melzer, Jonathan Parker and Arcenis Rojas
This paper evaluates the Car Allowance Rebate System (CARS) by comparing the vehicle purchases and disposals of households with eligible "clunkers" to those of households with similar, but ineligible, vehicles. CARS caused roughly 500,000 purchases during the program...
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Keywords:
Automobiles;
Purchasing;
Government Incentives;
Household;
Financial Liquidity;
Income;
Behavior
Green, Daniel, Brian Melzer, Jonathan Parker, and Arcenis Rojas. "Accelerator or Brake? Cash for Clunkers, Household Liquidity, and Aggregate Demand." American Economic Journal: Economic Policy 12, no. 4 (November 2020): 178–211.
- November 2013
- Article
Simplification and Saving
By: John Beshears, James J. Choi, David Laibson and Brigitte C. Madrian
The daunting complexity of important financial decisions can lead to procrastination. We evaluate a low-cost intervention that substantially simplifies the retirement savings plan participation decision. Individuals received an opportunity to enroll in a retirement...
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Keywords:
Retirement Savings;
Simplification;
Procrastination;
Behavioral Economics;
Saving;
Motivation and Incentives;
Retirement
Beshears, John, James J. Choi, David Laibson, and Brigitte C. Madrian. "Simplification and Saving." Journal of Economic Behavior & Organization 95 (November 2013): 130–145.
- Web
Negotiation Course Online | HBS Online
dragging and dropping choices into two different categories Get social by collaborating with a global community of peers before, during, and after your course. Learners who successfully complete an HBS Online program will be added to the...
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- 14 Jul 2023
- Blog Post
What You Can Do to Create an Anti-Racist Organization
taught that living in this world means you have a social responsibility for thinking about how you create more joy for people in this world.” After graduating from Duke University with a dual major in Dance and Sociology, and from Harvard...
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Keywords:
All Industries
- 30 Apr 2021
- Research & Ideas
Why Anger Makes a Wrongly Accused Person Look Guilty
University—found that anger can make a person come across as guilty even when they are not. Too often, when an employee is accused of wrongdoing, people evaluating the situation can make snap judgments based on biases and hunches. This...
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Keywords:
by Michael Blanding
- May 2019
- Supplement
Kjell and Company: Motivating Salespeople with Incentive Compensation (D)
By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated...
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Keywords:
Salesforce Management;
Compensation and Benefits;
Motivation and Incentives;
Change Management;
Behavior;
Electronics Industry;
Sweden
Chung, Doug J. "Kjell and Company: Motivating Salespeople with Incentive Compensation (D)." Harvard Business School Supplement 519-096, May 2019.
- Web
Organizational Leadership Course | HBS Online
Direction Communicating Direction Types of Communication Featured Exercises Video upload: Record yourself communicating direction and evaluate the effectiveness of your and your peers’ communication techniques 6-8 hrs Module 4 Leader as...
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- November 2001 (Revised April 2003)
- Case
Camp Dresser & McKee: Getting Incentives Right
By: Ashish Nanda
"If you try to use money to motivate behavior, you are in a powerful and dangerous place, especially with engineers and scientists," remarked Tom Furman, CEO of Camp Dresser & McKee, Inc. (CDM), a consulting environmental engineering firm. Historically, CDM had...
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Nanda, Ashish, and M. Julia Prats. "Camp Dresser & McKee: Getting Incentives Right." Harvard Business School Case 902-122, November 2001. (Revised April 2003.)
- October 1987 (Revised September 1992)
- Case
Hurricane Island Outward Bound School
Hurricane Island Outward Bound, a small, nonprofit school that helped pioneer experiential education in the United States, has recently recovered from a financial crisis. Students take the role of the school's new marketing manager, who is preparing his first marketing...
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Keywords:
Demand and Consumers;
Nonprofit Organizations;
Marketing Strategy;
Education;
Education Industry;
United States
Bonoma, Thomas V. "Hurricane Island Outward Bound School." Harvard Business School Case 588-019, October 1987. (Revised September 1992.)
- August 2012
- Article
Consumer Response to Versioning: How Brands' Production Methods Affect Perceptions of Unfairness
By: Andrew Gershoff, Ran Kivetz and Anat Keinan
Marketers often extend product lines by offering limited-capability models that are created by removing or degrading features in existing models. This production method, called versioning, has been lauded because of its ability to increase both consumer and firm...
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Keywords:
Brands and Branding;
Production;
Competency and Skills;
Welfare or Wellbeing;
Cost vs Benefits;
Perception;
Customers;
Performance Evaluation;
Fairness;
Business Ventures
Gershoff, Andrew, Ran Kivetz, and Anat Keinan. "Consumer Response to Versioning: How Brands' Production Methods Affect Perceptions of Unfairness." Journal of Consumer Research 39, no. 2 (August 2012): 382–398. (Selected in 2017 for JCR Research Curations on “Behavioral Pricing”.)