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All HBS Web
(821)
- People (1)
- News (151)
- Research (508)
- Events (7)
- Multimedia (4)
- Faculty Publications (417)
Antonio Moreno
Antonio (Toni) Moreno is the Sicupira Family Associate Professor in the Technology and Operations Management Unit. He teaches courses related to technology and operations management in the MBA, executive, and doctoral programs. Before joining HBS, he was an... View Details
- 09 May 2012
- Research & Ideas
Clayton Christensen’s “How Will You Measure Your Life?”
watch the DVDs that they had ordered. As long as the DVDs sat unwatched at customers' homes, Netflix did not have to pay return postage-or send out the next batch of movies that the customer had already paid the monthly fee to get. “As Blockbuster View Details
- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
step into 2024, this could be the year a new paradigm for collaborative innovation emerges between human and machine intelligence. Crowdsourcing—a technique using diverse ideas from the masses—is one such area poised for change, research...
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- Web
Marketing - Faculty & Research
Intelligence; AI; Customer Relationship Management; CRM; Chatbots; Sales Management; Generative Ai; Software; SaaS; Marketing; Sales; AI and Machine Learning; Technology Industry; United States Citation Purchase Related Avery, Jill....
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- Web
Program Requirements - Doctoral
Methods II (Economics 2115) Advanced Applied Econometrics (Economics 2144) Industrial Organization (Economics 2610) Statistical Methods for Evaluating Causal Effects (Econ 1127) Advanced Quantitative Methods II (KSG API 210i) Machine...
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- Web
Podcast - Business & Environment
and machine learning to help mitigate risk and optimize opportunities for supply chain logistics in a changing climate and in the face of extreme weather events, such as heat stress, drought, and temperature...
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- 08 Apr 2014
- First Look
First Look: April 8
By: Hałaburda, Hanna, and Felix Oberholzer-Gee Abstract—The value of many products and services rises or falls with the number of customers using them; the fewer fax machines in use, the less important it is to have one. These network...
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Sean Silverthorne
- 17 Jun 2014
- First Look
First Look: June 17
out an Industrial Internet, connecting machines and devices, collecting their data and operations, and providing services to clients based on analytics of this data and information. The case considers the implications of such an...
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Sean Silverthorne
- Web
Accounting & Management - Faculty & Research
Overall, our analysis illustrates the value of AI innovations to investors and highlights the importance of policies that foster knowledge spillovers for AI innovations. Keywords: AI and Machine Learning; Valuation; Technological...
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- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
(iStockphoto/Rost-9D) Artificial intelligence (AI) is the topic of the moment in circles ranging from science to business to religion. Its potential and implications are driven home when you see robot soccer players improve their game to the point that they behave as a...
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- Web
Dean Srikant Datar | About
and machine learning and artificial intelligence. He has published his work on activity-based management, quality, productivity, time-based competition, new product development, bottleneck management,...
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- Web
Blavatnik Fellowship in Life Science Entrepreneurship - Health Care
patient quality of life and to develop adaptive interventions using reinforcement learning that significantly improve patient experience. As a fellow, Patrick will focus on product and research development at Raia Health with the goal of...
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- 2024
- Working Paper
Generative AI and Creative Problem Solving
The rapid advances in generative artificial intelligence (AI) open up attractive opportunities for creative
problem-solving through human-guided AI partnerships. To explore this potential, we initiated a
crowdsourcing challenge focused on sustainable, circular...
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Boussioux, Léonard, Jacqueline N. Lane, Miaomiao Zhang, Vladimir Jacimovic, and Karim R. Lakhani. "Generative AI and Creative Problem Solving." Harvard Business School Working Paper, No. 24-005, July 2023. (Revised March 2024.)
- 19 Dec 2023
- Research & Ideas
The 10 Most Popular Articles of 2023
People Get Ahead?Society seems to reward people with particular facial features. Research by Shunyuan Zhang and colleagues uses machine learning to analyze traits that people associate with charisma. The...
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by Danielle Kost
- 2023
- Working Paper
Using GPT for Market Research
By: James Brand, Ayelet Israeli and Donald Ngwe
Large language models (LLMs) have quickly become popular as labor-augmenting tools
for programming, writing, and many other processes that benefit from quick text generation.
In this paper we explore the uses and benefits of LLMs for researchers and...
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Keywords:
Large Language Model;
Research;
AI and Machine Learning;
Analysis;
Customers;
Consumer Behavior;
Technology Industry;
Information Technology Industry
Brand, James, Ayelet Israeli, and Donald Ngwe. "Using GPT for Market Research." Harvard Business School Working Paper, No. 23-062, April 2023. (Revised July 2023.)
Frank Nagle
Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them. His research... View Details
- 17 Jan 2008
- Research & Ideas
If Marketing Experts Ran Elections
Maybe they have to register in advance, wait in line at the polling station, and use an out-of-date polling machine to do so. The commercial marketplace is much more convenient. Consumers can cast their votes at millions of...
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by John A. Quelch
- Web
Competing in the Age of AI
Learn about the AI tools at your disposal, and how to deploy them in your organization. Machine learning isn't the future, it's the here and now. Develop the skills, master the...
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- Web
Strategy - Faculty & Research
and GPT-3 and -GPT-4 models. Google had a decade of experience developing and deploying AI and machine learning (ML) technologies in its products, but much of their AI work happened in-house and behind the...
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- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
heights of dealing with Disney, to all the troubles that befell us years later, and ultimately to the bankruptcy. It comes from chasing that star and flying too close to the sun,” recalled Smith. A machine parts company from Oregon...
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by Pamela Reynolds