Filter Results
:
(8,701)
Show Results For
-
All HBS Web
(8,701)
- People (12)
- News (1,263)
- Research (6,592)
- Events (34)
- Multimedia (49)
- Faculty Publications (5,415)
Show Results For
-
All HBS Web
(8,701)
- People (12)
- News (1,263)
- Research (6,592)
- Events (34)
- Multimedia (49)
- Faculty Publications (5,415)
- October 2001 (Revised November 2001)
- Case
Blethen Family and the Seattle Times Company (A), The
By: John A. Davis and Cathy Quinn
Frank Blethen, the fourth-generation publisher of The Seattle Times, ponders the challenges facing this family business. This case reviews the long history of this business and family and asks whether family ownership and management are in the interests of both the...
View Details
Keywords:
History;
Management;
Business or Company Management;
Family Business;
Family and Family Relationships;
Family Ownership;
Problems and Challenges;
Journalism and News Industry;
Media and Broadcasting Industry
Davis, John A., and Cathy Quinn. "Blethen Family and the Seattle Times Company (A), The." Harvard Business School Case 802-096, October 2001. (Revised November 2001.)
- July 2018 (Revised March 2019)
- Teaching Note
Hilti (A): Fleet Management?
By: Ramon Casadesus-Masanell and Jan Rivkin
This Teaching Note accompanies the case HBS No. 718-419, “Hilti (A): Fleet Management.” It provides guidelines for class discussion, as well as a board plan and transcripts of the associated videos, Hilti Fleet Management Video Supplements.
The associated case... View Details
The associated case... View Details
Keywords:
Business Model Innovation;
Total Customer Value;
Innovation;
Inventions;
Business Models;
Value Chains;
Transformations;
Focusing On Customers;
Business Model;
Restructuring;
Transformation;
Customer Value and Value Chain;
Decision Making;
Customer Focus and Relationships;
Customer Relationship Management;
Construction;
Innovation and Invention;
Leasing;
Strategy;
Liechtenstein;
Switzerland;
Europe
- February 1999
- Case
Lifeline Systems, Inc. (B)
By: H. Kent Bowen and Marilyn Matis
In 1997, Lifeline Systems continues to grow its service business to $32 million, 56% of the company's total revenues. More local hospital Lifeline programs turn over their monitoring service to Lifeline Central, expanding the company's subscriber base by 30%. The...
View Details
Keywords:
Health Care and Treatment;
Information Technology;
Expansion;
Cost Management;
Growth and Development Strategy;
Partners and Partnerships;
Change;
Customer Relationship Management;
Service Operations;
Age;
Investment;
Health Industry;
Technology Industry;
Cambridge;
Boston
Bowen, H. Kent, and Marilyn Matis. "Lifeline Systems, Inc. (B)." Harvard Business School Case 699-038, February 1999.
- 19 Jul 2019
- Blog Post
Meet PRIDE, the student association for LGBTQ+ MBAs at Harvard Business School
professional development club, working to advance our members’ careers by cultivating relationships with alumni, organizations, and industries seeking diverse candidates. We are proud to maintain strong partnerships with top recruiting...
View Details
Keywords:
All Industries
- 01 Jun 1999
- News
Spangler Center Groundbreaking
Harvard's long-standing relationship with the city of Boston. Menino cited the importance of higher education to the city's economy and praised HBS volunteer programs that benefit the nearby Taft Middle School and the Brighton-Allston...
View Details
- 12 May 2020
- Blog Post
The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership
“customer,” the resident in the City,” says Pasricha. Planning for the Future Pasricha has been working remotely since March 10. As a practical matter, she advises, “Buy a good set of headphones – you’re going to be on calls all day.” At a deeper level, “My entire job...
View Details
- 28 Apr 2020
- Blog Post
The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership
“customer,” the resident in the City,” says Pasricha. Planning for the Future Pasricha has been working remotely since March 10. As a practical matter, she advises, “Buy a good set of headphones – you’re going to be on calls all day.” At a deeper level, “My entire job...
View Details
- 22 Oct 2011
- Conference Presentation
Principles and Practices of Long-Term Family Success
By: John A. Davis
- April 2008
- Teaching Note
Exercise: Customer-Operator Letter Writing (TN)
By: Frances X. Frei
Teaching Note for [608126].
View Details
- 26 Aug 2016
- News
Connecting with the Past
conference a year later, and started to build relationships in the genealogical world. Three years later, two colleagues with technical know-how implemented his idea for online Polish-Jewish records with a rudimentary search system. The...
View Details
Keywords:
Jill Radsken
- 29 Jun 2017
- Research & Ideas
Why Uber Is Worth Saving and How To Do It
environment, and mend its sometimes-cantankerous relationship with its 1 million-plus drivers, who are independent contractors. Besides, Kanter says, the company needs to rethink whether it makes sense to fight one controversial legal...
View Details
- 21 Apr 2015
- First Look
First Look: April 21
https://hbr.org/2015/03/starbucks-race-together-campaign-and-the-upside-of-ceo-activism April 2015 Strong Brands, Strong Relationships Framing the Game: How Brands' Relationships with Their Competitors...
View Details
Keywords:
Carmen Nobel & Sean Silverthorne
- Web
Patients - Institute For Strategy And Competitiveness
providers provide their results with patients like you. Choose cost-effective health plan structures involving deductibles together with HSAs to save for future health care needs Seek a long-term relationship with a plan instead of plan...
View Details
- 01 Dec 2002
- News
Wan Heads HBSP
not-for-profit enterprise wholly owned by Harvard University, lists a collection of priorities that includes expanding HBSP's global reach, increasing collaboration across all publishing platforms, building on relationships with HBS, and...
View Details
- Portrait Project
Soline Miniere
hear the prejudices I am carrying with me because of where I am born, my gender, or my relationship status. I feel the box I am in. As seconds pass, I reflect. All those voices, surrounding me, that I have never really listened to. I want...
View Details
- 01 Oct 2001
- News
The Play's the Thing
Baron: prize winning playwright. Visiting Mr. Green, by Jeff Baron (MBA '78), is a play about the relationship that develops between an elderly widower and the youthful executive who almost kills him while driving recklessly down a...
View Details
Keywords:
Arts, Entertainment
- March 2010
- Article
The Evolution of Corporate Ownership after IPO: The Impact of Investor Protection
By: C. Fritz Foley and Robin Greenwood
We use firm-level data from 34 countries covering the 1995-2006 period to analyze how the characteristics of public markets shape the process by which firms become widely held. Firms in all countries in the sample tend to have concentrated ownership at the time they go...
View Details
Keywords:
Blockholding;
Float;
Shareholder Rights;
Investor Protection;
Ownership;
Financial Liquidity;
Business History;
Market Timing;
Going Public;
Business and Government Relations;
Business and Shareholder Relations
Foley, C. Fritz, and Robin Greenwood. "The Evolution of Corporate Ownership after IPO: The Impact of Investor Protection." Review of Financial Studies 23, no. 3 (March 2010): 1231–1260. (Formerly NBER Working Paper No. 14557.)
- August 2006 (Revised September 2008)
- Case
Leadership in Law: Amy Schulman at DLA Piper
By: Boris Groysberg, Victoria Winston and Shirley Spence
What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive at one of the world's largest law firms. It focuses on different stages in her career and what she did to be...
View Details
Keywords:
Work-Life Balance;
Employee Relationship Management;
Groups and Teams;
Time Management;
Personal Development and Career;
Gender
Groysberg, Boris, Victoria Winston, and Shirley Spence. "Leadership in Law: Amy Schulman at DLA Piper." Harvard Business School Case 407-033, August 2006. (Revised September 2008.)
- November 2004 (Revised September 2007)
- Case
The Mitchell Family and Mitchells/Richards
By: Amy C. Edmondson, John A. Davis, Corey B. Hajim and Kelly Mulderry
Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and "high-touch" customer service. A family-run business, Mitchells has built its success with a customer service strategy known internally as "hugging." The term...
View Details
Keywords:
Family Business;
Customer Relationship Management;
Knowledge Management;
Service Delivery;
Organizational Culture;
Expansion;
Information Technology;
Retail Industry
Edmondson, Amy C., John A. Davis, Corey B. Hajim, and Kelly Mulderry. "The Mitchell Family and Mitchells/Richards." Harvard Business School Case 605-047, November 2004. (Revised September 2007.)
- February 2003 (Revised March 2006)
- Case
Asociacion Colombiana de Industrias Plasticas (Acoplasticos)
Acoplasticos was established in 1961 as a lobbying group for Colombia's major plastics manufacturing companies. In the early 1980s, the organization shifted its focus toward improving the productivity of the Colombian plastics and rubber cluster, which also included...
View Details
Keywords:
Cooperation;
Information Technology;
Alliances;
Research and Development;
Business and Government Relations;
Performance Productivity;
Developing Countries and Economies;
Manufacturing Industry;
Chemical Industry;
Colombia
Porter, Michael E., and Willis M. Emmons III. "Asociacion Colombiana de Industrias Plasticas (Acoplasticos)." Harvard Business School Case 703-437, February 2003. (Revised March 2006.)