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- All HBS Web (208)
- Faculty Publications (1)
- 11 Aug 2022
- Research & Ideas
When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?
“Work hard, and you’ll be successful.” How often do we tell children that the key to success is putting forth effort? That advice might seem like admirable inspiration to encourage kids to work hard as they pursue their goals. However, new research in the Journal of...
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- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
by sales employees. “You get a lot of pushback at the initial stages,” says Chung. “You can see people who get a higher quota saying, this is not right.” When companies stick with the program, however, Chung has seen such resistance from employees lessen over time....
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by Michael Blanding
- 21 May 2012
- Research & Ideas
OSHA Inspections: Protecting Employees or Killing Jobs?
inspectors find safety problems is not surprising," says Michael W. Toffel, an associate professor and the Marvin Bower Fellow at Harvard Business School. At the same time, when problems are resolved, there's no way of telling whether the...
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by Michael Blanding
- 29 Sep 2014
- Research & Ideas
Why Do Outlet Stores Exist?
Why do outlet stores exist? The answer may seem obvious to most shoppers—they are places where companies get rid of factory seconds or outdated merchandise at fire-sale prices. Read: bargains, bargains, bargains. And indeed, that may have been the case when the stores...
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- 09 Jan 2019
- Research & Ideas
The UK Needs a Bold Strategy Around Competition to Survive Brexit
There is a moment in the musical Hamilton, right after America wins the Revolutionary War, when British King George III strides on stage and asks cheekily, “What comes next?” This is an urgent question for the United Kingdom as it lurches toward separation from the...
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by Michael Blanding
- 12 Nov 2019
- Research & Ideas
Corporate Innovation Increasingly Benefits from Government Research
government funding, dollar for dollar, fuels innovation more effectively than non-government spending. “The data certainly suggest that the current level of government funding of research is paying off,” says Yao. “Maybe we could get even more of a benefit if we spent...
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by Michael Blanding
- 01 Jul 2013
- Research & Ideas
Crowdfunding a Poor Investment?
customers," says Senior Lecturer Michael J. Roberts. By soliciting money through Kickstarter or similar sites, a company overcomes the catch-22 that occurs when it needs funding to make a product, but it must show the product in...
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- 02 Nov 2021
- Research & Ideas
Why COVID-19 Probably Killed More People Than We Realize
done in the genuine interest of the greater good.” About the Author Michael Blanding is a writer based in the Boston area. [Image: iStockphoto/domin_domin] What should governments do to prepare for the next...
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by Michael Blanding
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
write. About the Author Michael Blanding is a writer based in the Boston area. [Image: Pexels/Taras Makarenko] Do you think that autonomous vehicles will make roads safer? Why or why not? Share your thoughts...
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- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
choices, those efforts should be enough to change your behavior. If you know the consequences but still get fat, you must want to be overweight. “Losing $100 is more painful than gaining $100 is pleasurable” Of course not, say Leslie John and View Details
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
says Harvard Business School Assistant Professor Michael Luca. That may be about to change. Thanks to the Internet, mobile apps, and a wide range of useful programs online, residents add to the pool of information with every keystroke...
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- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
A simple view of negotiation presents a cold transaction between what one person has and what the other person is willing to pay for it. If the price is right, the deal gets done. As anyone who has recently bought a car or sold a house knows, however, negotiations are...
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- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
New businesses often struggle finding their first customers. The challenge is even more difficult with startups in the sharing economy that launch as platforms connecting independent service providers with consumers. Take Uber. Its platform is two-sided, connecting...
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- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
Corporations, Wells collects case studies from companies that have learned this lesson—some of them the hard way—and explains how all companies can strategize more intelligently. Michael Blanding: Why did you decide to write a book about...
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by Michael Blanding
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
Thousands of visitors flock to Disney World every day to immerse themselves in all kinds of exciting experiences—a cruise on the Pirates of the Caribbean; a visit to the China pavilion at EPCOT; a meet-and-greet with a favorite princess. For many guests, however, the...
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- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
A colleague is out sick, and suddenly it's fallen on you to deliver a crucial client presentation. The saliva dries up in your mouth, your heart races. You briefly consider heading home sick yourself, before moving into the conference room to discover your boss has...
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by Michael Blanding
- 16 Jun 2021
- HBS Case
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
$45.6 billion and serves 30 million passengers. “The industry clearly benefits from having a loyal base of enthusiastic repeat customers who love the cruising experience,” Gilson says. “It’s a passion for them.” About the Author Michael...
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- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
While the US Food and Drug Administration has chiseled away pharmaceutical review times over the years to speed innovative drugs to market, the opposite seems to have occurred in the agency's approval of medical devices. Instead of speeding innovative first-mover...
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- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
A number of studies have suggested that US workers waste between one and two hours a day web surfing, costing their companies billions in lost productivity. In response, some employers have banned private Internet use at the office, a practice that might come back to...
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by Michael Blanding
- 30 Apr 2021
- Research & Ideas
Why Anger Makes a Wrongly Accused Person Look Guilty
morally incensed, being angry at procedural issues rather than the accusation itself, or even not accurately remembering their transgression. But the research shows that, on average, the falsely versus correctly accused seem to both feel and express anger more...
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by Michael Blanding