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Show Results For
-
All HBS Web
(2,237)
- People (7)
- News (489)
- Research (1,361)
- Events (15)
- Multimedia (1)
- Faculty Publications (515)
Frances X. Frei
Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for organizations and individuals to thrive by designing for excellence in operations, strategy, and culture.... View Details
- February 1986 (Revised September 1994)
- Case
Travelers Mortgage Securities CMO
- 23 Apr 2012
- Research & Ideas
How to Brand a Next-Generation Product
- Article
Variety of Innovation in Global Value Chains
- November 2011 (Revised June 2013)
- Case
Natura Cosméticos, S.A.
- October 2023 (Revised February 2024)
- Case
Loris
- November 2020
- Article
Taxation in Matching Markets
- TeachingInterests
Digital Innovation and Transformation – MBA Elective Curriculum
Digital Innovation and Transformation is designed to equip students to confidently help conceive, lead and execute digital innovation initiatives and develop new business models for existing and insurgent organizations. The basic premise of the course... View Details
- 2023
- Working Paper
Sending Signals: Strategic Displays of Warmth and Competence
- 2006
- Working Paper
The Value of a 'Free' Customer
Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details
Task Segregation as a Mechanism for Within-job Inequality
- Research Summary
Time Varying Expected Returns, Stochastic Dividend Yields, and Default Probabilities: Linking the Credit Risk and Equity Literature (with George Chacko and Jens Hilscher)
- 2021
- Working Paper
Closing Costs, Refinancing, and Inefficiencies in the Mortgage Market
- Article
Party-State Capitalism in China
- December 2011
- Article
Deposit Insurance and Subsidized Recapitalizations
- 2023
- Article
Evaluating Explainability for Graph Neural Networks
- 2018
- Other Teaching and Training Material
Finance Reading: Corporate Governance
- June 2005 (Revised May 2006)
- Case
Covisint (A): The Evolution of a B2B Marketplace
- November–December 2020
- Article