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- Faculty Publications (568)
- January 2004 (Revised May 2004)
- Background Note
Professional Associations
By: Ashish Nanda
This case discusses why society grants professional associations the rights of certification and self-regulation. In exercising these rights, professional associations serve client interests but also the interest of member practitioners. The case discusses how...
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Nanda, Ashish. "Professional Associations." Harvard Business School Background Note 904-054, January 2004. (Revised May 2004.)
- December 2003 (Revised March 2005)
- Background Note
Who is a Professional?
By: Ashish Nanda
Many occupations lay claim to professional status. Business executives, social workers, musicians, sportsmen, and academics describe their occupations as "professions". Office assistants call themselves "administrative professionals". Obviously, not all occupations...
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Nanda, Ashish. "Who is a Professional?" Harvard Business School Background Note 904-047, December 2003. (Revised March 2005.)
- November 2003 (Revised May 2005)
- Case
Beverly Stern: Retail Executive
By: H. Kent Bowen and Alison Berkley Wagonfeld
Beverly Stern has been a successful operating manager in three prominent retail chains: GAP, Pottery Barn, and Williams-Sonoma. Stern's last job at a start-up did not meet her expectations, and she must now decide what to do next. She has an offer to start a new retail...
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Keywords:
Personal Development and Career;
Experience and Expertise;
Personal Characteristics;
Jobs and Positions;
Decisions;
Retail Industry
Bowen, H. Kent, and Alison Berkley Wagonfeld. "Beverly Stern: Retail Executive." Harvard Business School Case 604-018, November 2003. (Revised May 2005.)
- November 2003 (Revised March 2005)
- Compilation
Being a Professional
By: Ashish Nanda
We encounter in all aspects of our daily lives groups of individuals who identify themselves as professionals. Many of us aspire to be professionals in our vocation and conduct. But what are the aspects of being a professional? The following anthology of book excerpts...
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"Being a Professional." Harvard Business School Compilation 904-041, November 2003. (Revised March 2005.)
- November 2003 (Revised September 2016)
- Case
Creating Global Oil, 1900-1935
By: Geoffrey G. Jones and Daniel Wadhwani
Taught in the elective MBA course entitled The Evolution of Global Business. Examines the development of an international cartel in the oil industry in the 1920s and 1930s. Focuses on the decisions and actions of the leading multinational oil companies—particularly...
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Keywords:
History;
Competition;
Multinational Firms and Management;
Alliances;
Cooperation;
Business and Government Relations;
Energy Industry
Jones, Geoffrey G., and Daniel Wadhwani. "Creating Global Oil, 1900-1935." Harvard Business School Case 804-089, November 2003. (Revised September 2016.)
- October 2003 (Revised April 2006)
- Background Note
Moral Reasoning: A Practical Guide for Leaders
By: Sandra J. Sucher
We encounter moral or ethical challenges in our professional lives, in our close relationships, and as members of the broader communities that we are part of. This methodology demonstrates how moral reasoning works and how it can be integrated into a problem-solving...
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Keywords:
Decision Making;
Moral Sensibility;
Management Systems;
Problems and Challenges;
Civil Society or Community
Sucher, Sandra J. "Moral Reasoning: A Practical Guide for Leaders." Harvard Business School Background Note 604-054, October 2003. (Revised April 2006.)
- July 2003 (Revised October 2003)
- Case
Ottawa Voyageurs, The
By: Thomas J. DeLong, Scott Baldwin, Chris Strong, Andrew Feng, Eliza Moody and David Ager
Manuel Tertuliano, head coach of a professional soccer club, must make some difficult decisions about the compensation of six of his players. Specifically, he must decide how to allocate $850,000 among these six players in a way that will benefit his team, which has...
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Keywords:
Decision Choices and Conditions;
Compensation and Benefits;
Performance;
Motivation and Incentives;
Sports;
Groups and Teams;
Sports Industry;
Entertainment and Recreation Industry;
Canada
DeLong, Thomas J., Scott Baldwin, Chris Strong, Andrew Feng, Eliza Moody, and David Ager. "Ottawa Voyageurs, The." Harvard Business School Case 404-023, July 2003. (Revised October 2003.)
- June 2003 (Revised December 2003)
- Background Note
The Essence of Professionalism: Managing Conflict of Interest
By: Ashish Nanda
This case argues that central to being a professional is the pledge to manage conflicts of interest such that client interest is placed foremost.
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Keywords:
Conflict of Interests
Nanda, Ashish. "The Essence of Professionalism: Managing Conflict of Interest." Harvard Business School Background Note 903-120, June 2003. (Revised December 2003.)
- May 2003 (Revised March 2006)
- Case
Carol Fishman Cohen: Professional Career Reentry (A)
By: Myra M. Hart, Robin J. Ely and Susan Wojewoda
Explores the career challenges facing highly successful women who leave the full-time workforce for several years to manage family commitments. Carol Cohen is a 1985 Harvard MBA who has professional line experience in a manufacturing environment, followed by a...
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Hart, Myra M., Robin J. Ely, and Susan Wojewoda. "Carol Fishman Cohen: Professional Career Reentry (A)." Harvard Business School Case 803-185, May 2003. (Revised March 2006.)
- May 2003 (Revised March 2006)
- Case
Carol Fishman Cohen: Professional Career Reentry (B)
By: Myra M. Hart, Robin J. Ely and Susan Wojewoda
Supplements the (A) case.
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Hart, Myra M., Robin J. Ely, and Susan Wojewoda. "Carol Fishman Cohen: Professional Career Reentry (B)." Harvard Business School Case 803-186, May 2003. (Revised March 2006.)
- April 2003 (Revised October 2003)
- Background Note
Leading Public Professional Service Organizations
By: Ashish Nanda
Public professional service organizations (PPSOs) are professional service organizations that serve the public. This case describes the unique challenges facing PPSO leaders.
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Nanda, Ashish. "Leading Public Professional Service Organizations." Harvard Business School Background Note 903-123, April 2003. (Revised October 2003.)
- March 2003 (Revised April 2006)
- Background Note
Scale and Scope in Professional Service Firms
By: Ashish Nanda
This case discusses why economies (and diseconomies) of scale and scope exist in professional service firms (PSFs) and how they influence the amount and range of services that PSFs offer. It is distributed with a case that focuses on determining the optimal scale/scope...
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Nanda, Ashish. "Scale and Scope in Professional Service Firms." Harvard Business School Background Note 903-117, March 2003. (Revised April 2006.)
- February 2003 (Revised April 2003)
- Background Note
Note on Staffing in Professional Service Firms
By: Ashish Nanda
This case discusses the problem of balancing demand and supply of professionals within a professional services firm (PSF). It emphasizes how human resources management policies impact supply conditions and how market opportunities determine demand conditions. The case...
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Keywords:
Demand and Consumers;
Balance and Stability;
Supply and Industry;
Employees;
Service Industry
Nanda, Ashish. "Note on Staffing in Professional Service Firms." Harvard Business School Background Note 903-110, February 2003. (Revised April 2003.)
- February 2003 (Revised August 2004)
- Background Note
Note on Valuation-Compensation Tradeoff in Professional Service Firm Acquisitions
By: Ashish Nanda
This case highlights the tradeoff between valuation ascribed to professionals at the time of a professional services firm (PSF) acquisition and the postacquisition compensation of these professionals. It emphasizes how a high valuation at acquisition carries with it...
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Nanda, Ashish. "Note on Valuation-Compensation Tradeoff in Professional Service Firm Acquisitions." Harvard Business School Background Note 903-111, February 2003. (Revised August 2004.)
- February 2003 (Revised October 2003)
- Case
Peter Jacobs at Versity.com
By: Leslie A. Perlow
Peter Jacobs is Versity.com's new professional CEO. This case provides a behind-the-scenes look at his thoughts and feelings about the company's evolution as he takes charge and tries to establish a new direction for the company.
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Perlow, Leslie A. "Peter Jacobs at Versity.com." Harvard Business School Case 403-133, February 2003. (Revised October 2003.)
- February 2003 (Revised September 2003)
- Case
Howie Cohen at Versity.com
By: Leslie A. Perlow
Howie Cohen is Versity.com's founder. This case provides a behind-the-scenes look at his thoughts and feelings about his company's evolution as they expand across the country and bring in a professional management team.
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Keywords:
Leadership
Perlow, Leslie A. "Howie Cohen at Versity.com." Harvard Business School Case 403-134, February 2003. (Revised September 2003.)
- February 2003 (Revised October 2003)
- Case
Versity.com
By: Leslie A. Perlow
Versity.com has grown from four college students working out of a dorm to a $125 million venture capital-backed company. The young founders and new professional managers struggle to create a company vision and grapple with the question of whether to acquire another...
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Keywords:
Business Startups;
Growth and Development;
Organizational Design;
Mission and Purpose;
Strategic Planning;
Conflict and Resolution;
Mergers and Acquisitions;
Management Teams;
Core Relationships
Perlow, Leslie A. "Versity.com." Harvard Business School Case 403-132, February 2003. (Revised October 2003.)
- 2003
- Casebook
Professional Services: Text and Cases
By: Thomas J. DeLong and Ashish Nanda
DeLong and Nanda's Professional Services: Text and Cases is the first casebook to be published on the management of professional service firms (law firms, architecture, financial services, consulting). It includes a comprehensive selection of case studies that...
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DeLong, Thomas J., and Ashish Nanda. Professional Services: Text and Cases. New York: McGraw-Hill/Irwin, 2003.
- January 2003
- Background Note
Institutions for Collaboration: Overview
Provides an overview of the wide variety of organizations other than firms, government ministries and regulatory agencies, and universities that may have significant effects on competitiveness. These intermediary entities, referred to as institutions for collaboration...
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Porter, Michael E., and Willis M. Emmons III. "Institutions for Collaboration: Overview." Harvard Business School Background Note 703-436, January 2003.
- January 2003 (Revised March 2005)
- Case
Planning in Professional Service Firms
By: Ashish Nanda
In this case, four consultants discuss business planning issues that they are each having within their respective consulting firms. The case addresses how professional compensation, project staffing, hours worked, overhead costs, and billing rates impact profitability.
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Nanda, Ashish, and Kelley Elizabeth Morrell. "Planning in Professional Service Firms." Harvard Business School Case 903-085, January 2003. (Revised March 2005.)