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All HBS Web
(2,219)
- News (329)
- Research (1,525)
- Events (15)
- Multimedia (6)
- Faculty Publications (692)
Show Results For
-
All HBS Web
(2,219)
- News (329)
- Research (1,525)
- Events (15)
- Multimedia (6)
- Faculty Publications (692)
- 2022
- Working Paper
Stories, Statistics and Memory
By: Thomas Graeber, Christopher Roth and Florian Zimmermann
For most decisions, we rely on information encountered over the course of days,
months or years. We consume this information in various forms, including abstract
summaries of multiple data points – statistics – and contextualized anecdotes about
individual instances...
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Graeber, Thomas, Christopher Roth, and Florian Zimmermann. "Stories, Statistics and Memory." Working Paper, December 2022.
- 18 Sep 2007
- First Look
First Look: September 18, 2007
activity to distance themselves from competitors. Microfinance: Business, Profitability, and the Creation of Social Value Author:Michael Chu Publication:Chap. 28 in Business Solutions for the Global Poor: Creating View Details
Keywords:
Martha Lagace
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
Do companies with reputations for acting in socially responsible ways receive public goodwill when unpleasant news hits? The question of how much (or even if) corporate social responsibility (CSR) policies...
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- 15 Feb 2016
- Research & Ideas
Want Your Employees to Plan Better for Retirement? Don't Do This
great success with this model by showing customers how much energy they were using compared to others living in their area. This quickly turned energy saving into a kind of friendly competition and drove great results. Sharing retirement View Details
- June 2020
- Background Note
Customer Management Dynamics and Cohort Analysis
By: Elie Ofek, Barak Libai and Eitan Muller
The digital revolution has allowed companies to amass considerable amounts of data on their customers. Using this information to generate actionable insights is fast becoming a critical skill that firms must master if they wish to effectively compete and win in today’s...
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Keywords:
Cohort Analysis;
Customers;
Analytics and Data Science;
Segmentation;
Analysis;
Customer Value and Value Chain
Ofek, Elie, Barak Libai, and Eitan Muller. "Customer Management Dynamics and Cohort Analysis." Harvard Business School Background Note 520-122, June 2020.
- 2023
- Working Paper
Fintech to the (Worker) Rescue: Access to Earned Wages, Financial Health and Employee Turnover
By: Jose Murillo, Boris Vallée and Dolly Yu
Using novel data from a Mexican FinTech firm, we study the usage by workers of earned wages access, an innovative financial service offered by firms to their employees as a benefit. We find usage to be significant and concentrated towards the end of the pay cycle. We...
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Keywords:
Fintech;
Present Bias;
Earned Wage Access;
Wages;
Employees;
Retention;
Well-being;
Mexico
Murillo, Jose, Boris Vallée, and Dolly Yu. "Fintech to the (Worker) Rescue: Access to Earned Wages, Financial Health and Employee Turnover." Working Paper, 2023.
- December 2015
- Case
An Intern's Dilemma (A)
By: Sandra J. Sucher and Matthew Preble
An HBS student is asked to misrepresent himself during the course of his summer internship by his employer in order to obtain data from industry competitors.
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Keywords:
Conflict;
Leadership;
Conflict Management;
Competition;
Ethics;
Knowledge Acquisition;
Organizational Culture;
Employees;
Power and Influence
Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma (A)." Harvard Business School Case 316-128, December 2015.
- Other Article
The Market That Wasn't: The Non-emergence of the Online Grocery Category
By: Chad Navis, Greg Fisher, Ryan Raffaelli and Mary Ann Glynn
We examine the non-emergence of a potential new market category. In the late 1990s the entrepreneurial firms that attempted to sell groceries online attracted significant resources, made meaningful technological advancements and generated immense publicity, yet online...
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Keywords:
Internet and the Web;
Food;
Emerging Markets;
Service Industry;
Food and Beverage Industry
Navis, Chad, Greg Fisher, Ryan Raffaelli, and Mary Ann Glynn. "The Market That Wasn't: The Non-emergence of the Online Grocery Category." Proceedings of the Frontiers in Managerial and Organizational Cognition Conference 1 (September 2012).
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
With more data available than ever before, why would any executive gamble on a hunch—especially for decisions that involve their own employees? An emerging field that uses data to study human behavior at...
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Keywords:
by Ben Rand
- November 2012
- Article
Empirical Observations on Longer-term Use of Incentives for Weight Loss
By: Leslie K. John, George Loewenstein and Kevin Volpp
Behavioral economic-based interventions are emerging as powerful tools to help individuals accomplish their own goals, including weight loss. Deposit contract incentive systems give participants the opportunity to put their money down toward losing weight, which they...
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Keywords:
Weight Loss;
Obesity;
Behavioral Economics;
Intervention;
Behavior;
Motivation and Incentives
John, Leslie K., George Loewenstein, and Kevin Volpp. "Empirical Observations on Longer-term Use of Incentives for Weight Loss." Preventive Medicine 55, Supplement 1 (November 2012): S68–S74.
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
information. Social networking on Facebook would be of little value if users provided no personal information, and digital assistants such as Apple's Siri require access to consumers' location, contact lists, and calendar to be helpful. A...
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- 20 Mar 2007
- First Look
First Look: March 20, 2007
model to establish these interrelationships at a firm level. Using publicly available financial data we estimate the six causal effects among sales, inventory, and gross margin. Our results show that sales, inventory, and gross margin are...
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Keywords:
Martha Lagace
- Web
Curriculum - MBA
curriculum, students build a solid, broad foundation of general management concepts and skills across all the key disciplines. Required Curriculum Data Science for Manager (DSM) Finance 1 (FIN1) Financial Reporting and Control (FRC)...
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- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
accuracy of daily sales forecasts. We collaborated with an online apparel retailer to assemble a dataset that combines (1) detailed internal operational information, including data on sales, advertising, and promotions, as well as (2)...
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Keywords:
Dina Gerdeman
- 05 Jan 2017
- Blog Post
Crossing the River: The HBS/HKS Joint Degree Program
rigor it deserved. The more time I spent in the social sector, the more I recognized that robust applications of strategy, financial analysis, and enterprise management were underrepresented in the field. After surveying potential...
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- April 2013
- Article
Overcoming Resistance to Organizational Change: Strong Ties and Affective Cooptation
By: Julie Battilana and Tiziana Casciaro
We propose a relational theory of how change agents in organizations use the strength of ties in their network to overcome resistance to change. We argue that strong ties to potentially influential organization members who are ambivalent about a change (fence-sitters)...
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Keywords:
Organizational Change and Adaptation;
Social and Collaborative Networks;
Power and Influence;
Health Industry;
United Kingdom
Battilana, Julie, and Tiziana Casciaro. "Overcoming Resistance to Organizational Change: Strong Ties and Affective Cooptation." Management Science 59, no. 4 (April 2013): 819–836.
- March 2011
- Article
Restaurant Organizational Forms and Community in the U.S. in 2005
By: Glenn R. Carroll and Magnus Thor Torfason
Recent sociological theory and research highlights food, drink, and restaurants as culturally meaningful and related to social identity. An implication of this view holds that the prevalence of corporate chain restaurants affects the sociological character of...
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Keywords:
Demographics;
Age;
Supply Chain Management;
Culture;
Balance and Stability;
Income Characteristics;
Research;
Civil Society or Community;
Identity;
Theory;
Society;
Service Industry;
United States
Carroll, Glenn R., and Magnus Thor Torfason. "Restaurant Organizational Forms and Community in the U.S. in 2005." City & Community 10, no. 1 (March 2011): 1–25.
- March 2006 (Revised February 2017)
- Case
Rwanda: National Economic Transformation
By: Michael E. Porter, Kaia Miller, Michael McCreless, Kjell Carlsson, Jem Hudson and Haviland Sheldahl-Thomason
Set in the year 2004, when Rwanda commemorated the 10th anniversary of a genocide that had claimed the lives of over 10% of its population. Focuses on the formulation of an economic strategy to rebuild the economy and its institutions after the devastation. Rwanda, one...
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Keywords:
Crime and Corruption;
Developing Countries and Economies;
Policy;
Government Administration;
Crisis Management;
Strategy;
Rwanda
Porter, Michael E., Kaia Miller, Michael McCreless, Kjell Carlsson, Jem Hudson, and Haviland Sheldahl-Thomason. "Rwanda: National Economic Transformation." Harvard Business School Case 706-491, March 2006. (Revised February 2017.)
- November 2011
- Case
Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry
By: Michael Beer and Ingrid Vargas
In 2011, Celeritas is a leading data communications company in the crowded, highly competitive, and ever-evolving enterprise-network optimization market. Having experienced rapid growth since its founding in 2003, Celeritas has recently seen sales decline and has begun...
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Keywords:
Technology;
Morale;
Conflict;
Organizational Change;
Team Building;
Organizational Change and Adaptation;
Information Technology;
Leadership;
Communication;
Groups and Teams;
Attitudes;
Conflict and Resolution;
Information Technology Industry;
Communications Industry
Beer, Michael, and Ingrid Vargas. "Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry." Harvard Business School Brief Case 114-360, November 2011.
- 2020
- Working Paper
Designing, Not Checking, for Policy Robustness: An Example with Optimal Taxation
By: Benjami Lockwood, Afras Y. Sial and Matthew C. Weinzierl
Economists typically check the robustness of their results by comparing them across plausible ranges of parameter values and model structures. A preferable approach to robustness—for the purposes of policymaking and evaluation—is to design policy that takes these...
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Lockwood, Benjami, Afras Y. Sial, and Matthew C. Weinzierl. "Designing, Not Checking, for Policy Robustness: An Example with Optimal Taxation." NBER Working Paper Series, No. 28098, November 2020.