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All HBS Web
(17,481)
- Faculty Publications (4,954)
- September 1988 (Revised September 1993)
- Case
Mrs. Fields Cookies
Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage...
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Keywords:
Acquisition;
Information Management;
Organizational Structure;
Customer Relationship Management;
Business Growth and Maturation;
Networks;
Internet and the Web;
Information Technology Industry;
Information Technology Industry
Cash, James I., Jr. "Mrs. Fields Cookies." Harvard Business School Case 189-056, September 1988. (Revised September 1993.)
- September 1988
- Case
Frontier Airlines, Inc. (A) (Condensed)
Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain...
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Keywords:
Adoption;
Business Strategy;
Competitive Strategy;
Information Technology;
Air Transportation;
Air Transportation Industry
McFarlan, F. Warren. "Frontier Airlines, Inc. (A) (Condensed)." Harvard Business School Case 189-074, September 1988.
- September 1988 (Revised September 1995)
- Teaching Note
Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note
- September 1988
- Article
Earnings Information Conveyed by Dividend Initiations and Omissions
By: Paul M. Healy and Krishna G. Palepu
Healy, Paul M., and Krishna G. Palepu. "Earnings Information Conveyed by Dividend Initiations and Omissions." Journal of Financial Economics 21, no. 2 (September 1988): 149–175.
- September 1988
- Article
The Deadline Effect in Bargaining: Some Experimental Evidence
By: A. E. Roth, J. K. Murnighan and F. Schoumaker
Roth, A. E., J. K. Murnighan, and F. Schoumaker. "The Deadline Effect in Bargaining: Some Experimental Evidence." American Economic Review 78, no. 4 (September 1988): 806–823.
- August 1988 (Revised May 1990)
- Teaching Note
Lockheed-Georgia Co.: Executive Information Systems, Teaching Note
Keywords:
Information Technology
- August 1988 (Revised March 1990)
- Teaching Note
Manufacturers Hanover Corp.: The New Information Technology Organization (A), (B), and (C), Teaching Note
- August 1988 (Revised March 1990)
- Case
Manufacturers Hanover Corp.: The New Information Technology Organization (C)
Applegate, Lynda M. "Manufacturers Hanover Corp.: The New Information Technology Organization (C)." Harvard Business School Case 189-051, August 1988. (Revised March 1990.)
- August 1988 (Revised October 1994)
- Exercise
Exercises on the Value of Imperfect Information
By: David E. Bell
Keywords:
Information
Bell, David E. "Exercises on the Value of Imperfect Information." Harvard Business School Exercise 189-048, August 1988. (Revised October 1994.)
- August 1988 (Revised April 1998)
- Case
IBM 360: Giant as Entrepreneur
By: Joseph L. Bower
Presents the ingredients that went into a major entrepreneurial shift by IBM--investing $5 billion into a new product line that would obsolete any existing computer product line offered by the competition, or by IBM itself. The economic and technical challenges of this...
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Keywords:
Change Management;
Corporate Entrepreneurship;
Financial Management;
Investment;
Organizational Change and Adaptation;
Organizational Structure;
Problems and Challenges;
Competitive Strategy;
Information Technology Industry
Bower, Joseph L. "IBM 360: Giant as Entrepreneur." Harvard Business School Case 389-003, August 1988. (Revised April 1998.)
- July 1988 (Revised July 1990)
- Case
Xerox Corp.: Information Technology Support of Product Development
By: James I. Cash Jr. and Donna B. Stoddard
Cash, James I., Jr., and Donna B. Stoddard. "Xerox Corp.: Information Technology Support of Product Development." Harvard Business School Case 189-022, July 1988. (Revised July 1990.)
- July 1988 (Revised March 1990)
- Case
Grumman Corp.: Business Information System
Applegate, Lynda M. "Grumman Corp.: Business Information System." Harvard Business School Case 188-061, July 1988. (Revised March 1990.)
- Article
Beyond the Reach of the Invisible Hand: Impediments to Economic Activity, Market Failures, and Profitability
By: Dennis Yao
In this paper it is argued that failures of the competitive market are necessary conditions for supranormal profitability. Three fundamental causes of these market failures-production economies and sunk costs, transactions costs, and imperfect information-are developed...
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Keywords:
Economics;
Markets;
Failure;
Profit;
Cost;
Information;
Market Transactions;
Competition;
Strategy;
Production
Yao, Dennis. "Beyond the Reach of the Invisible Hand: Impediments to Economic Activity, Market Failures, and Profitability." Strategic Management Journal 9 (Summer 1988): 59–70. (Harvard users click here for full text.)
- June 1988 (Revised May 1990)
- Case
Olivetti (A): Picking Up the Pieces
By: Roy V. Eales and Malcolm S. Salter
Keywords:
Information Technology Industry
Eales, Roy V., and Malcolm S. Salter. "Olivetti (A): Picking Up the Pieces." Harvard Business School Case 388-157, June 1988. (Revised May 1990.)
- June 1988 (Revised May 1990)
- Case
Olivetti (B): Putting De Benedetti's ""Mark I"" Strategy to Work
By: Roy V. Eales and Malcolm S. Salter
- March 1988
- Background Note
Leadership and the Information Technology Organization
By: Lynda M. Applegate and Donna B. Stoddard
Applegate, Lynda M., and Donna B. Stoddard. "Leadership and the Information Technology Organization." Harvard Business School Background Note 188-114, March 1988.
- March 1988 (Revised September 1995)
- Case
Xerox Corp.: Leadership of the Information Technology Function (A)
By: Lynda M. Applegate and Donna B. Stoddard
Applegate, Lynda M., and Donna B. Stoddard. "Xerox Corp.: Leadership of the Information Technology Function (A)." Harvard Business School Case 188-113, March 1988. (Revised September 1995.)
- Article
Risk Aversion in Bargaining: An Experimental Study
By: J. K. Murnighan, A. E. Roth and F. Schoumaker
Murnighan, J. K., A. E. Roth, and F. Schoumaker. "Risk Aversion in Bargaining: An Experimental Study." Journal of Risk and Uncertainty 1, no. 1 (March 1988): 101–124.
- February 1988
- Case
IBM Marketing Organization (A): Changes in Structure
Cespedes, Frank V. "IBM Marketing Organization (A): Changes in Structure." Harvard Business School Case 588-060, February 1988.
- February 1988
- Case
IBM Marketing Organization (B): Process
Cespedes, Frank V. "IBM Marketing Organization (B): Process." Harvard Business School Case 588-061, February 1988.