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Show Results For
-
All HBS Web
(2,016)
- People (7)
- News (525)
- Research (828)
- Events (4)
- Multimedia (5)
- Faculty Publications (386)
- October 2021
- Article
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can...
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Keywords:
Customer Management;
Targeting;
Deep Exponential Families;
Probabilistic Machine Learning;
Cold Start Problem;
Customer Relationship Management;
Programs;
Consumer Behavior;
Analysis
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
- 24 May 2011
- First Look
First Look: May 24
and further development of the original cluster framework. The fourth part then explores the policy implications to be drawn from Porter's work on clusters. Porter develops recommendations on how to leverage clusters as a tool in economic development. While many...
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Keywords:
Sean Silverthorne
- January 1993 (Revised July 2003)
- Case
Texas High-Speed Rail Corporation
By: Timothy A. Luehrman
The finance director of the Texas High-Speed Rail Corp. (THSRC) is considering modifications to the financing program designed to support the development, construction, and operations of THSRC's planned high-speed rail system. The current plan achieves many objectives,...
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Keywords:
Private Sector;
Financial Strategy;
Financing and Loans;
Taxation;
Management Analysis, Tools, and Techniques;
Strategic Planning;
Valuation;
Rail Industry;
Texas
Luehrman, Timothy A. "Texas High-Speed Rail Corporation." Harvard Business School Case 293-072, January 1993. (Revised July 2003.)
- 02 Mar 2007
- What Do You Think?
What Is the Government’s Role in US Health Care?
Newman), the high cost of new technology, artificial restrictions on the supply of drugs (Sergey Mirkiin) and healthcare providers (David Stahl and Michael Robbins), the size and complexity of the problem itself (James Sullivan), View Details
- 06 Mar 2012
- First Look
First Look: March 6
twentieth century because of communications improvements, this article shows that the challenges of managing governments and political risk grew sharply. Read the paper: http://www.people.hbs.edu/gjones/papers/Jones Lubinski Managing...
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Keywords:
Sean Silverthorne
- Web
Insights & Advice Blog
(MBA 2017) was a prospective lawyer, an investment manager, a nonprofit leader, and a tech program manager. Beyond her professional roles, Ramirez is also a daughter of immigrants from the Dominican Republic, a New Yorker at heart, and a...
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- June 2010 (Revised September 2011)
- Case
The Southeast Bank of Texas in the Financial Crisis
By: Robert C. Pozen and Benjamin Greff Schneider
The Southeast Bank of Texas, like most other financial institutions in the U.S., has fallen on hard times during the financial crisis of the past year. Now, in March 2009, the bank is faced with several choices as a result of the new reforms spawned from the financial...
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Keywords:
Decision Choices and Conditions;
Financial Crisis;
Capital;
Financial Liquidity;
Governing Rules, Regulations, and Reforms;
Policy;
Banking Industry;
Texas
Pozen, Robert C., and Benjamin Greff Schneider. "The Southeast Bank of Texas in the Financial Crisis." Harvard Business School Case 310-141, June 2010. (Revised September 2011.)
- Web
Business Finance Course Online | HBS Online
program expertly leads you through progressively more complex theories and analysis with a pace that keeps you challenged and engaged. Lisa ArpeyExecutive Board Member at Ford's Theatre What You Earn Certificate of Completion Boost your...
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- Program
Strategy for Health Care Delivery—Virtual
Summary When you improve value, everyone wins—your patients, your organization, and the global health care ecosystem. This live online program examines the latest strategies and organizational models for transforming the way health care...
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- Web
Global Impact of the Collapse | Baker Library | Bloomberg Center | Harvard Business School
(revised 2011). Workers embrace outside the offices of Lehman Brothers in Canary Wharf in London, Monday, September 15, 2008. Courtesy of AP Photo/Kirsty Wigglesworth. On October 3, 2008, under the Troubled Asset Relief Program (TARP),...
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- Web
Finance - Faculty & Research
Finance Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students June 2024 Case Caesars Entertainment: Governance on the Road to Bankruptcy By: Kristin Mugford Caesars Entertainment was a large casino operator...
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- Web
About - Case Method Project
approached by high school teachers looking to try the cases with their students. This led a handful of high schools to experiment with Moss’s cases in the 2014-15 school year. In response to positive feedback from this 2014-15 trial, formal pilot View Details
- 2021
- Working Paper
Which Markets (Don't) Drive Pharmaceutical Innovation? Evidence From U.S. Medicaid Expansions
By: Craig Garthwaite, Rebecca Sachs and Ariel Dora Stern
Pharmaceutical innovation policy involves managing a tradeoff between high prices for new products in the short-term and stronger incentives to develop products for the future. Prior research has documented a causal relationship between market size and pharmaceutical...
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Keywords:
Pharmaceuticals;
Medicaid;
Innovation and Invention;
Policy;
Markets;
Research and Development;
Pharmaceutical Industry
Garthwaite, Craig, Rebecca Sachs, and Ariel Dora Stern. "Which Markets (Don't) Drive Pharmaceutical Innovation? Evidence From U.S. Medicaid Expansions." NBER Working Paper Series, No. 28755, May 2021.
- 29 Mar 2016
- First Look
March 29, 2016
a closer qualitative inspection of the “how-to” micromechanisms, and thereby advance a multidisciplinary research agenda. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=50833 Surfacing the Submerged State: Operational Transparency Increases Trust in...
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Keywords:
Sean Silverthorne
- 30 Jan 2018
- First Look
January 30, 2018
largely meant to protect online platforms from defamation lawsuits. The CDA has been stretched beyond recognition to prevent all manner of prudent regulation. We offer specific suggestions to correct this misinterpretation to assure that state and local View Details
Keywords:
Sean Silverthorne
- July 1993
- Case
ABB Deutschland (Abridged)
Focuses in detail on implementing a corporate restructuring program in ABB's German subsidiary. Special attention is given to Germany's unique form of industrial governance. Two major problem areas--power plants and power transformers--are described in detail. ABB's...
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Keywords:
Restructuring;
Energy Generation;
Corporate Governance;
Factories, Labs, and Plants;
Salesforce Management;
Policy;
Organizational Culture;
Energy Industry;
Germany
Bartlett, Christopher A. "ABB Deutschland (Abridged)." Harvard Business School Case 394-019, July 1993.
- 01 Jun 2023
- News
Curb Appeal
Jessica Tisch (JD/MBA 2008) has a problem. And she couldn’t be happier about it. It’s a chilly February morning in Lower Manhattan, and Tisch, who was appointed commissioner of the Department of Sanitation (DSNY) last April, has only hours to pivot the world’s largest...
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- 06 Mar 2019
- News
Reimagining Capitalism
- 08 Nov 2013
- HBS Seminar
Laura Diaz Anadon, Harvard Kennedy School
- 21 Nov 2011
- Lessons from the Classroom
The New Challenge of Leading Financial Firms
A worldwide economic crisis. Intense scrutiny from board members, customers, and government regulators. Expanding global markets. Public protests aimed squarely at your industry. Running a financial institution, never easy to begin with,...
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