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Show Results For
-
All HBS Web
(3,672)
- People (5)
- News (608)
- Research (2,567)
- Events (23)
- Multimedia (33)
- Faculty Publications (1,487)
- 08 Jul 2021
- Video
Peter Wharton-Hood
Peter Wharton-Hood, a former senior executive at Standard Bank and Deutsche Bank in South Africa, describes how Standard Bank responded to the global financial crisis in 2008/9, and notes the importance of South Africa’s competent regulatory system.
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- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
advantage. As a result, he said, companies should rethink how much they pay for IT given this reduced return on investment. HBR received a large number of positive and critical responses to Carr's piece including a letter we offer here...
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Keywords:
by F. Warren McFarlan & Richard L. Nolan
- January 2015 (Revised December 2015)
- Case
Mauboussin
By: Anat Keinan, Sandrine Crener and Audrey Azoulay
Mauboussin is a French jewelry brand founded in 1827 in Paris. In the 1920s, the company earned a huge notoriety for capturing the aesthetic and emotional dimension of the Art Deco movement in its design and gained a worldwide reputation for innovation and expertise in...
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Keywords:
Luxury;
Luxury Brand;
Luxury Goods;
Jewelry;
Jewels;
Retail;
Brand Repositioning;
Brand Rejuventation;
Brand Positioning;
New Market Development;
Entry In The US Market;
American Jewelry Market;
Global Brands;
Growth Strategy;
Mauboussin;
Entrepreneurship;
Failure;
International Marketing;
Organizational Change and Adaptation;
Wealth;
Marketing Strategy;
Expansion;
Brands and Branding;
Apparel and Accessories Industry;
France
Keinan, Anat, Sandrine Crener, and Audrey Azoulay. "Mauboussin." Harvard Business School Case 515-076, January 2015. (Revised December 2015.)
- 05 Jun 2009
- What Do You Think?
What Does Slower Economic Growth Really Mean?
Summing Up If not useful growth, what are we measuring? And why? This column does not thrive on general agreement. And this past month discussants came close to general agreement on the proposition that economic growth is not measured...
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- August 1983 (Revised March 2011)
- Supplement
Honda (B)
Describes the history of Honda Motor Company from its beginning through its entry into and subsequent dominance of the U.S. market as seen through the eyes of Honda executives. The history of Honda's successful entry into the U.S. market is viewed as highly adaptive...
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Christiansen, Evelyn T., and Richard Pascale. "Honda (B)." Harvard Business School Supplement 384-050, August 1983. (Revised March 2011.)
- 2012
- Chapter
The Small Worlds of Business Groups: Liberalization and Network Dynamics
By: Jon Brookfield, Sea-Jin Chang, Israel Drori, Shmuel Ellis, Sergio G. Lazzarini, Jordan I. Siegel and Juan Pablo von Bernath Bardina
Using comparative data from six major emerging economies — Brazil, Chile, Israel,
Mexico, South Korea, and Taiwan — we examine how ownership networks in those
societies responded to a roughly similar “ structural break ” of economic liberalization during the 1990s...
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Brookfield, Jon, Sea-Jin Chang, Israel Drori, Shmuel Ellis, Sergio G. Lazzarini, Jordan I. Siegel, and Juan Pablo von Bernath Bardina. "The Small Worlds of Business Groups: Liberalization and Network Dynamics." Chap. 3 in The Small Worlds of Corporate Governance, edited by Bruce Kogut, 77–115. Cambridge, MA: MIT Press, 2012.
- July 2003 (Revised October 2018)
- Case
Starbucks: Delivering Customer Service
By: Youngme Moon and John Quelch
Starbucks, the dominant specialty-coffee brand in North America, must respond to recent market research indicating that the company is not meeting customer expectations in terms of service. To increase customer satisfaction, the company is debating a plan that would...
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Keywords:
Customer Focus and Relationships;
Customer Satisfaction;
Profit;
Recruitment;
Marketing Strategy;
Service Operations;
Performance Improvement;
Planning;
Food and Beverage Industry
Moon, Youngme, and John Quelch. "Starbucks: Delivering Customer Service." Harvard Business School Case 504-016, July 2003. (Revised October 2018.)
- September 2019 (Revised September 2019)
- Case
Facebook Fake News in the Post-Truth World
By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake...
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Keywords:
Facebook;
Fake News;
Mark Zuckerberg;
Donald Trump;
Algorithms;
Social Networks;
Partisanship;
Social Media;
App Development;
Instagram;
WhatsApp;
Smartphone;
Silicon Valley;
Office Space;
Digital Strategy;
Democracy;
Entry Barriers;
Online Platforms;
Controversy;
Tencent;
Agility;
Social Networking;
Gaming;
Gaming Industry;
Computer Games;
Mobile Gaming;
Messaging;
Monetization Strategy;
Advertising;
Digital Marketing;
Business Ventures;
Acquisition;
Mergers and Acquisitions;
Business Growth and Maturation;
Business Headquarters;
Business Organization;
For-Profit Firms;
Trends;
Communication;
Communication Technology;
Forms of Communication;
Interactive Communication;
Interpersonal Communication;
Talent and Talent Management;
Crime and Corruption;
Voting;
Demographics;
Entertainment;
Games, Gaming, and Gambling;
Moral Sensibility;
Values and Beliefs;
Initial Public Offering;
Profit;
Revenue;
Geography;
Geographic Location;
Global Range;
Local Range;
Country;
Cross-Cultural and Cross-Border Issues;
Globalized Firms and Management;
Globalized Markets and Industries;
Governing Rules, Regulations, and Reforms;
Government and Politics;
International Relations;
National Security;
Political Elections;
Business History;
Recruitment;
Selection and Staffing;
Information Management;
Information Publishing;
News;
Newspapers;
Innovation and Management;
Innovation Strategy;
Technological Innovation;
Knowledge Dissemination;
Human Capital;
Law;
Leadership Development;
Leadership Style;
Leading Change;
Business or Company Management;
Crisis Management;
Goals and Objectives;
Growth and Development Strategy;
Growth Management;
Management Practices and Processes;
Management Style;
Management Systems;
Management Teams;
Managerial Roles;
Marketing Channels;
Social Marketing;
Network Effects;
Market Entry and Exit;
Digital Platforms;
Marketplace Matching;
Industry Growth;
Industry Structures;
Monopoly;
Media;
Product Development;
Service Delivery;
Corporate Social Responsibility and Impact;
Mission and Purpose;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Public Ownership;
Problems and Challenges;
Business and Community Relations;
Business and Government Relations;
Groups and Teams;
Networks;
Rank and Position;
Opportunities;
Behavior;
Emotions;
Identity;
Power and Influence;
Prejudice and Bias;
Reputation;
Social and Collaborative Networks;
Status and Position;
Trust;
Society;
Civil Society or Community;
Culture;
Public Opinion;
Social Issues;
Societal Protocols;
Strategy;
Adaptation;
Business Strategy;
Commercialization;
Competition;
Competitive Advantage;
Competitive Strategy;
Corporate Strategy;
Customization and Personalization;
Diversification;
Expansion;
Horizontal Integration;
Segmentation;
Information Technology;
Internet and the Web;
Mobile and Wireless Technology;
Applications and Software;
Information Infrastructure;
Valuation;
Advertising Industry;
Communications Industry;
Entertainment and Recreation Industry;
Information Industry;
Information Technology Industry;
Journalism and News Industry;
Media and Broadcasting Industry;
Service Industry;
Technology Industry;
Telecommunications Industry;
Video Game Industry;
United States;
California;
Sunnyvale;
Russia
Wells, John R., Carole A. Winkler, and Benjamin Weinstock. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 720-373, September 2019. (Revised September 2019.)
- 17 Feb 2017
- News
The cost of silence: Why more CEOs are speaking out in the Trump era
- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
from others who might provide counsel, and then we redouble those efforts” He made his remarks at a recent presentation to HBS staff about how to respond View Details
Keywords:
by Dina Gerdeman
- November 1991 (Revised October 1995)
- Case
Calyx & Corolla
By: Walter J. Salmon and David Wylie
Describes a new entry into the $8 billion flower industry in the United States. Combining the use of overnight air freight (Federal Express), information technology, an 800 number, and a catalog, Calyx & Corolla was changing the way flowers had traditionally been...
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Keywords:
Market Entry and Exit;
Transformation;
Distribution Channels;
Business Startups;
Problems and Challenges;
Agriculture and Agribusiness Industry;
United States
Salmon, Walter J., and David Wylie. "Calyx & Corolla." Harvard Business School Case 592-035, November 1991. (Revised October 1995.)
- 2012
- Article
Do Voters Demand Responsive Governments? Evidence from Indian Disaster Relief
By: Shawn Cole, Andrew Healy and Eric Werker
Using rainfall, public relief, and election data from India, we examine how governments respond to adverse shocks and how voters react to these responses. The data show that voters punish the incumbent party for weather events beyond its control. However, fewer voters...
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Keywords:
Political Elections;
System Shocks;
Natural Disasters;
Policy;
Motivation and Incentives;
Public Opinion;
India
Cole, Shawn, Andrew Healy, and Eric Werker. "Do Voters Demand Responsive Governments? Evidence from Indian Disaster Relief." Journal of Development Economics 97, no. 2 (March 2012): 167–181.
- 07 Mar 2017
- News
UK prices rising faster after Brexit vote
- October 1987 (Revised January 1999)
- Case
Microsoft Corporation: The Introduction of Microsoft Works
Microsoft must decide how to design a new software product for global markets, identify the timing for entry into different countries, and position the product around the world.
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Keywords:
Product Positioning;
Applications and Software;
Product Design;
Product Launch;
Globalized Markets and Industries;
Information Technology Industry;
United States
Kosnik, Thomas J. "Microsoft Corporation: The Introduction of Microsoft Works." Harvard Business School Case 588-028, October 1987. (Revised January 1999.)
- January 1991 (Revised November 1994)
- Case
Black Caucus Groups at Xerox Corp. (A)
In 1970 Xerox had a very progressive affirmative action program yet, once hired, black employees faced serious problems, due both to overt discrimination and to their exclusion from the informal networks of support, information and mentoring that the other salespeople...
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Keywords:
Prejudice and Bias;
Alliances;
Race Characteristics;
Employees;
Consumer Products Industry;
Electronics Industry;
United States
Friedman, Raymond A. "Black Caucus Groups at Xerox Corp. (A)." Harvard Business School Case 491-047, January 1991. (Revised November 1994.)
- December 2009 (Revised January 2024)
- Case
A Letter from Prison
By: Eugene Soltes
Stephen Richards, the former global head of sales at Computer Associates, Inc. (CA), is serving a seven-year prison sentence for financial fraud. In the case, Richards responds to a number of questions about managerial responsibility and the manipulation of financial...
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Soltes, Eugene. "A Letter from Prison." Harvard Business School Case 110-045, December 2009. (Revised January 2024.)
- 17 Sep 2009
- Working Paper Summaries
Input Constraints and the Efficiency of Entry: Lessons from Cardiac Surgery
- 03 Nov 2020
- Working Paper Summaries
An Executive Order Worth $100 Billion: The Impact of an Immigration Ban’s Announcement on Fortune 500 Firms’ Valuation
- July 1993 (Revised August 1994)
- Supplement
Sears Auto Centers (B)
By: Lynn S. Paine and Michael Santoro
Sears's CEO responds to the allegations.
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Keywords:
Auto Industry
Paine, Lynn S., and Michael Santoro. "Sears Auto Centers (B)." Harvard Business School Supplement 394-010, July 1993. (Revised August 1994.)
- 04 Nov 2015
- HBS Seminar