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- All HBS Web (209)
- Faculty Publications (35)
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- 26 Oct 2021
- Research & Ideas
What Companies Want Most in a CEO: A Good Listener
accounted for 29 percent. The researchers used machine learning algorithms to map the text of the job descriptions into six distinct clusters of skills: administrative, management of financial and material resources, management of human...
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by Jay Fitzgerald
- 08 Mar 2011
- First Look
First Look: March 8
Italian firms over a pre-specified week and record the time devoted each day to different work activities. We focus on the distinction between time spent with insiders (employees of the firm) and outsiders (people not employed by the...
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Sean Silverthorne
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
evaluated before his departure, and he recorded his every move in sales reports and receipts. Sales managers at large corporations assigned salesmen specific territories and gave them monthly or weekly quotas to meet. They aimed to make salesmanship uniform and...
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by Laura Linard
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
attacks. 2. Disruptive businesses either create new markets or take the low end of an established market. There are two distinct types of disruptive innovations. The first type creates a new market by targeting nonconsumers, the second...
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- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
products, but they became worldwide brands because of the capabilities of Unilever. Their success rested on the choices made on strategy and organization, on the recruitment and development of managers, on the allocation of spending...
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- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
Ramaswany's customer co-creation process might prove most relevant. If the company has distinctive capabilities in important business processes— operations management, customer data mining, or product...
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by Martha Lagace
- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
suggested that we "share only data, not information among employees/colleagues." Just where we draw the line on information was the subject of many comments. As Carl put it, "transparency protocols should follow a distinct...
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by James Heskett
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
our country as ‘zombie’ towns, each state may have a larger part in how Amazon operates.” Guy Higgins pointed out distinctions between practices used to gain market power in the past and present. “Standard Oil was an abusive monopoly,...
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- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
1. Empower your team With Flick at the helm of Bayern Munich, one small lineup change made a big difference. Flick reduced the number of players rotated in and out of the game, trusting his smaller core to perform to their capabilities...
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- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
feelings can result from people's inherent attributes or from the situations we find ourselves in with them. This distinction is important to keep in mind as we try to manage this tendency of people to favor likability over competence in...
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by Tiziana Casciaro & Miguel Sousa Lobo
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
When companies have the same capabilities and motivation, they care about the battle and have the necessary skills to fight it. Skills in execution make the difference here—and because other scholars have addressed these challenges quite...
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- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
knowledge, and expertise—the key resources required in the development and diffusion of innovation worldwide. So this increasingly important capability really is about using one's global presence to promote worldwide innovation and...
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by Cynthia Churchwell
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
employers. It is not that no attempts were made, in the meantime, to discover an underlying general theory that would inform the tasks of a manager. But the search for a theoretical model capable of explaining effective business...
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- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
started developing them have ceased to exist as independent entities. In those cases in which the skills and capabilities that characterized new ecosystem domains were distinct enough to justify a truly...
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by Marco Iansiti & Roy Levien
- 14 Jun 2016
- First Look
June 14, 2016
to highlight distinctive features of different professions. The goal is to illuminate similarities and differences with implications for future psychological safety research. To do this, the authors review relevant literature and present...
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Sean Silverthorne
- 16 Jan 2018
- First Look
First Look at New Research and Ideas, January 16, 2018
But when properly managed, culture can help them achieve change and build organizations that will thrive in even the most trying times. In "The Leader's Guide to Corporate Culture," the authors describe eight distinct culture...
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Sean Silverthorne
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
a distinction between debating how it will be paid for and what the "it" is that is paid for. Q: What are the drivers of change in health-care delivery? A: Several factors are pushing us to change how we deliver care. Perhaps...
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- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
flaky, unreliable, art-based processes. We reject this premise. Our close examination of art-based processes shows that they're understandable and reliable, capable of sophisticated innovation at levels many "scientific"...
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by Rob Austin & Lee Devin
- 18 Jun 2014
- Research & Ideas
Book Excerpt: ‘Collective Genius’
organizations were able to: CollaborateEngage in discovery-driven learning Make integrative decisions Our leaders' uniform emphasis on fostering these three capabilities will not surprise anyone familiar with existing research on...
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- 12 Oct 2006
- First Look
First Look: October 12, 2006
Working PapersDo Corporate Social Responsibility Ratings Predict Corporate Social Performance? Authors:Aaron K. Chatterji, David I. Levine, and Michael W. Toffel Abstract Ratings of corporations' environmental activities and View Details
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Sean Silverthorne