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- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
themselves and their investors. There's another surprise in the research: short-termism might not be as widespread as we think, and a substantial number of corporations are rising to the challenge. "One important takeaway is that firms...
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- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
Jamie_Hall Amazon’s acquisition of Whole Foods last August was the corporate equivalent of mixing tap water with organic extra virgin olive oil. You’d be hard-pressed to find two companies with more different value propositions. Even so, it was View Details
- 10 Nov 2022
- Research & Ideas
Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back
equality-oriented could make women less likely to be hired and less likely to be seen as suitable leaders.” It’s the latest potential wrinkle a long-running debate about why women are underpaid and how to right the situation. It’s widely known that women View Details
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by Shalene Gupta
- 12 Dec 2023
- Research & Ideas
COVID Tested Global Supply Chains. Here’s How They’ve Adapted
vulnerability A series of major crises and surprises over the past few years raised concerns of the potential fragility of sprawling supply chains for both companies and governments. The rethinking extends beyond the COVID-19 pandemic and...
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by Scott Van Voorhis
- 06 Jun 2018
- Research & Ideas
Cut Salaries or Cut People? The Best Way to Survive a Downturn
because those agents deciding to leave had other options. For instance, customer service reps at a nearby call center for a global entertainment provider earned $15 an hour when first hired, and $.50 raises every six months. “While the...
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by Rachel Layne
- 18 Apr 2016
- Research & Ideas
The Cost of Leaning In
Last summer, Christine Exley polled 200 American adults with a simple yes/no question: Do you think women should negotiate their salaries more often? Seventy percent of respondents answered in the affirmative. She wasn’t surprised by the...
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by Carmen Nobel
- 14 Mar 2023
- In Practice
What Does the Failure of Silicon Valley Bank Say About the State of Finance?
exhaustion after several years of dealing with surprises ranging from shortages and runs on basic goods to the Fed’s limited ability to control or even forecast inflation. Something will also have to be said eventually about the...
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- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
it had on the rack. I was surprised to see that the outfit I was holding in my hand was $10 cheaper online—from the same store. I asked the cashier if she would honor the online price in-store; she politely declined, saying the store...
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- 13 Mar 2023
- Research & Ideas
What Would It Take to Unlock Microfinance's Full Potential?
about the impact of microfinance.” Bulletin: One of the great surprises of microfinance has been the astonishingly high rates of loan repayment, at around 96 or 98 percent. How do you interpret that? Ben Roth: One metric of success is...
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- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
isolating at home, the remaining workers asked for KN95 masks, better testing protocols, and the right to turn away illegally unmasked customers. These requests were flatly refused—a surprising response from a company whose founder,...
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by Michael Beer
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
to have money of her own for a down payment on her EcoTech Visions building. One man, she says in the case, assumed that she must have earned her money as an adult entertainer. Another dismissed her because he didn’t understand the...
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by Carolyn DiPaolo
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
to retain these New York advantages? What are the broader lessons for those facing similarly challenging negotiations? Building sufficient consensus The goal should be to build “sufficient consensus” for a “winning coalition” in spite of potential blockers. This means...
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- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
audience] knows that the brand is sponsored, influencers’ brand discovery process is appreciated by the audience and thus can help mitigate the reputation harm.” Influencers should talk more to appear authentic. Zhang was surprised to...
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- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
Harvard Business School Assistant Professor Alison Wood Brooks. “It was surprising to see such a devious twist that people would take advantage of someone in an anxious state” "People who are perfectly healthy feel anxious many times...
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by Michael Blanding
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
would be very surprised if China's doesn't appreciate over time. Another thing you want to look at is inflation. If a country has a higher inflation rate than its trading partners, you should expect that its currency is likely to...
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by Sean Silverthorne
- 25 Jul 2013
- Research & Ideas
Why Unqualified Candidates Get Hired Anyway
high-growth group, or universities who weaken their academic achievements by admitting students who have earned high GPAs in high school without considering the ease of the schools' curricula. The research, published this week in the...
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- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
HBS. They co-authored the new book The Power of Trust: How Companies Earn It, Lose It, Regain It. [Image: iStockphoto/martin-dm] Related reading from the Working Knowledge Archives Do We Need to Extend ‘No View Details
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by Sandra J. Sucher and Shalene Gupta
- 04 Mar 2020
- Research & Ideas
How Schmoozing with the Boss Helps Men Get Promoted
new research. In fact, social bonding among men may account for more than a third of the gender gap in promotions, according to the working paper The Old Boys’ Club: Schmoozing and the Gender Gap. “I’m not surprised the old boys’ club...
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by Dina Gerdeman
- 01 Nov 2019
- What Do You Think?
Should Non-Compete Clauses Be Abolished?
organizations to make investments in employees in the form of training and education. What may surprise you is how far down into the organization NCCs can legally extend. Some states only disallow them for workers making less than $13 per...
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by James Heskett
- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
valio84sl As the National Basketball Association kicks off its regular season this week, a recent study makes a surprising discovery: Coaches favor players of their own race, giving them slightly more playing time than might be expected....
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