Show Results For
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All HBS Web
(7,877)
- People (14)
- News (1,892)
- Research (4,811)
- Events (35)
- Multimedia (14)
- Faculty Publications (3,587)
Show Results For
-
All HBS Web
(7,877)
- People (14)
- News (1,892)
- Research (4,811)
- Events (35)
- Multimedia (14)
- Faculty Publications (3,587)
- Article
Channel Integration, Sales Dispersion, and Inventory Management
- February 1997 (Revised June 1997)
- Teaching Note
Designing, Managing and Improving Operations, Module 1: Designing, Managing and Improving Operations Processes
- Article
Corporate Stakeholders Management – An Empirical Study of Organisational Decision Making Criteria
- Teaching Interest
Technology and Operations Management - MBA Required Curriculum
This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's... View Details
- Teaching Interest
Harvard Business Analytics Program: Operations and Supply Chain Management
- Teaching Interest
Technology and Operations Management - MBA Required Curriculum
This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its... View Details
- Fall 2013
- Article
Sustainable Operations Management: An Enduring Stream or a Passing Fancy?
- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
- Article
Operational Efficiency and Effective Management in the Catheterization Laboratory
- Teaching Interest
Startup Operations
- 1986
- Article
The Role for Empirical Research in Management Accounting
- Article
Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management
- Research Summary
Retail Store Operations
Professor Ton's research focuses on the last link in many supply chains, the retail store. She examines how store operations should be designed and managed to ensure that both in-store logistics activities and customer service activities are performed... View Details
- 05 Jul 2006
- Working Paper Summaries
Behavioral Operations
- 2015
- Working Paper
Service Quality, Inventory and Competition: An Empirical Analysis of Mobile Money Agents in Africa
- March–April 2019
- Article
Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees
- 2023
- Working Paper
Second- versus Third-party Audit Quality: Evidence from Global Supply Chain Monitoring
- 2020
- Other Unpublished Work