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- Faculty Publications (22)
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- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review) Read COVID-19 coverage from Working Knowledge If risk of contagion persists substantially...
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by Hong Luo and Alberto Galasso
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
underrepresented communities. As the COVID-19 pandemic dragged on, executives worked to continue these efforts, despite supply chain disruptions, labor shortages, and erratic consumer spending. Beyond the moral imperatives of confronting...
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by Hise O. Gibson and Nicole Gilmore
- 11 Jul 2016
- HBS Case
Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities
repetitious,” says Austin. “It’s important to do it correctly, but it’s very difficult to keep your attention on it well enough to do it correctly.” Austin wrote a case study on Specialisterne while at HBS in 2008, and invited Sonne to an View Details
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
understand differences among the groups and find ways to appeal to a broader set of employees and customers," according to HBS professor David A. Thomas. Since then, the number of female executives in the company has grown by 370...
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by David A. Thomas
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
SUMMING UP Is Management the Missing Ingredient in Melding Organization Culture and Remote Work? Those who have experienced remote work are largely vocal supporters of the notion. Its success is dependent, on the one hand, on an effective culture fostered by senior...
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by James Heskett
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
organizations. We can learn vicariously from their experiences. Consider the example of one manager who was about to undergo a critical transition in her career, only four years after first becoming a manager. When she was about to step into an View Details
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by Linda Hill
- 04 Apr 2005
- What Do You Think?
Can an Organization’s “Deep Smarts” Be Preserved?
organizational knowledge." Joe Violette raises a more practical issue: "Knowledge coaching ... cannot be effectively accomplished on a one-on-one basis. Too few people will benefit ...." Respondents provided possible...
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by James Heskett
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
Kellner (soon to succeed Bethune as CEO), Deborah McCoy, and others. Akin Ongor had Saide Kuzeyli, executive vice-president of human resources, as his sidekick-in-chief; she shared the duties of coaching the...
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by Rosabeth Moss Kanter
- 06 Aug 2020
- Research & Ideas
Who Will Give You the Best Professional Guidance?
an adviser too early before you’ve established a rapport and figured out how they can be helpful. There are a lot of bad actors out there just looking for free equity. External coach External coaches are...
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by Julia B. Austin
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
Sometimes executive education has little to do with what happens in a classroom. Mentoring and coaching are the time-tested ways for wisdom and knowledge to be passed through an organization. Harvard...
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by Sean Silverthorne
- 08 Jan 2016
- Research & Ideas
Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?
Bill Belichick of the New England Patriots is one of the highest-paid coaches in the National Football League; Forbes in 2013 estimated his salary as $7.5 million. His track record helps explain the high compensation: Belichick is the...
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- 05 Jun 2014
- Research & Ideas
Fixing the ‘I Hate Work’ Blues
like partners and coaches than bosses and controllers in the traditional sense. Finally, the most senior executives in the organization should be engaged every day with the first-line: working with them in...
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by Bill George
- 14 May 2009
- Sharpening Your Skills
Sharpening Your Skills: Managing Teams
coach who has great individual parts but can't get them to synchronize. From HBS Alumni Bulletin. Key concepts include: A potentially great team with strong individual contributors can quickly be undone by issues around trust, conflict,...
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Re: Multiple Faculty
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
a labor-intensive commitment to instilling in people "a strategy of preeminence"—the belief that they can make a difference in their industry or in the lives of their customers. Such coaching and mentoring take time; even so,...
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by Melissa Raffoni
- 03 Feb 2003
- What Do You Think?
Can Business Schools Teach the Craft of Getting Things Done?
Summing Up Implementation or "execution" can be taught. Whether business schools are the best places to do it remains a question with the readers responding to this month's column. For many, the requirements for teaching the craft of getting things done—the...
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by James Heskett
- 14 Oct 2013
- Research & Ideas
Blockbuster! Why Star Power Works
and marketing. Retailers, for instance, will be inclined to give bigger bets more shelf space, and we know that in itself is a key driver of sales. Q: If you were to pick a manager to execute a blockbuster strategy, what attributes would...
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- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
arguably the two most successful college basketball coaches in the country. But their leadership styles could not be more different. Professor Scott Snook wonders: Is it better to be loved or feared? How Important Is "Executive...
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by Sean Silverthorne
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
had just come down, and I had expected the bags to be there when the first-class folks arrived. The standard would probably be that when first class arrives, have the bags there. Coach people came, no bags. Now we're all waiting, and it...
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by W. Earl Sasser
- 18 May 2015
- Research & Ideas
Advertisers Get Serious About Playing With Their Brands
planning shouldn't be so contrived and serious. "The corporate culture is such that line executives don't want to get playful," Deighton says. "As soon as you try to come up with your positioning line and try to translate that into...
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- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
development—such as case discussions, lectures, simulations, coaching sessions, live projects, etc.,—in terms of their potential to develop executives for the future. We then examine the impact of the forces...
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Sean Silverthorne