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- All HBS Web (158)
- Faculty Publications (15)
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- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
large operating losses into positive operating margins, while achieving levels of patient care and satisfaction that were ranked best in their category. Having constructed the high-level strategy map and scorecard, leaders cascade the...
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by Robert S. Kaplan & David P. Norton
- 07 Jan 2002
- What Do You Think?
Did Consumer Behavior Tracking Come of Age on September 11?
Summing Up September 11 was no "tipping point" for acceleration in the loss of privacy. That's the conclusion to be drawn from responses to this month's column. Rather the loss of privacy is a...
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by James Heskett
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
Questions To Be Answered: What are the best techniques for fostering innovation in multicultural teams? I want my functional experts to influence high-level strategy. How can managers get the best thinking out of support staff? What role...
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Re: Ranjay Gulati & Raffaella Sadun
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
job quantity and quality is a function of growth and productivity. If growth occurs that is roughly equivalent to increased productivity, little change occurs in the number of jobs although the quality of those jobs (assuming that higher...
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by James Heskett
- 05 Dec 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Marketing
direct sales? Should I break out individual costs on a price tag? How Can Marketing Better Align With Corporate Strategy? Fixing the Marketing—CEO Disconnect In many companies, the marketing function has wandered far from the firms'...
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- 31 Aug 2020
- Research & Ideas
State and Local Governments Peer Into the Pandemic Abyss
Carlson School of Management, show how the link between sales tax dependence and layoffs sheds light on the growing fiscal crisis of state and local governments. The correlation between sales tax dependence and layoffs suggests that the budget crunch cities and states...
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by Kristen Senz
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
we understand the role and appreciate that an expert who functions as our decision-making proxy makes for a much better museum-going experience” But Harvard Business School's Ray Weaver says that what Groupon is up to is much more...
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by Carmen Nobel
- 12 Feb 2013
- First Look
First Look: Feb. 12
PublicationsOne-Switch Conditions for Multiattribute Utility Functions Authors:Abbas, Ali E., and David E. Bell Publication:Operations Research Abstract We introduce a variety of new independence conditions for multiattribute utility...
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Sean Silverthorne
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
also lose something as well? What are the tradeoffs? A: In a sense, the story of consumer market regulation is only a recent chapter in the broader arc of modernization. As economic functions in society become differentiated and...
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- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
organization strategy to enable the different functions to work together to bring products to market more quickly. As Ludwig grappled with a way to jumpstart change at DIS, he began to suspect that people throughout the unit were talking...
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- 05 Feb 2008
- First Look
First Look: February 5, 2008
selling the client firm's stock. This overweighting is not explained by superior information. We quantify a potentially large benefit to the 401(k) sponsor firm of having its price propped up by its trustee fund's more severe overweighting. We also estimate the...
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Martha Lagace
- 03 Jan 2016
- Research & Ideas
NFL Black Monday: How Much Do Coaches Really Matter?
function and authority to CEOs. Because coaching records, player statistics and team performance are readily accessible, measurement and comparison of organizational performance in the NFL is reliable and consistent. Football coaches use...
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- 10 May 2016
- First Look
May 10, 2016
data sources and illustrate how they can be used to improve the study and function of cities. We first show how Google Street View images can be used to predict income in New York City, suggesting that similar image data can be used to...
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Carmen Nobel
- 02 Sep 2002
- Research & Ideas
The Role of Government When All Else Fails
Moss: One of the things that a historical perspective helps make clear is that risk management has always been an essential function of government. From the very earliest days of the American Republic, government policymakers have...
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by Laura Linard
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
run we've got to have a system that substantially readdresses leverage, transparency, and liquidity. "It will be in fact a whole new ballgame that takes many years to play out. It will be years before we figure out where the crucial financial View Details
- 19 Mar 2006
- Research & Ideas
Unlocking Your Investment Capital
business functions over the past two decades, so credit derivative swaps are going to carry that transformation to a new level. As in any activity involving large numbers in both participants and size, there have been misuses and errors...
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- 17 Jul 2012
- First Look
First Look: July 17
mid-1980s. While the size of the executive team-the group of managers reporting directly to the CEO-doubled during this period, this growth was driven primarily by an increase in functional managers rather than general managers. Using...
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Sean Silverthorne
- 17 Aug 2010
- First Look
First Look: August 17
its own functionality with the target's in a multi-platform bundle that leverages shared user relationships. We build upon the traditional view of bundling for economies of scope and price discrimination and extend this view to include...
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Martha Lagace
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
increases," write the authors of How to Identify the Best Customers for Your Business, published in the Winter 2013 issue of the MIT Sloan Management Review. “Ineffective opportunity management eventually leads to loss of money,...
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by Sean Silverthorne
- 10 Oct 2005
- Research & Ideas
Homers: Secrets on the Factory Floor
when official production demands it. A homer lamp made by a blacksmith © Michel Anteby For those readers familiar with the HBS teaching case called "Slade," homer making functions a lot like the informal punching-out system...
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