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Show Results For
-
All HBS Web
(246)
- News (38)
- Research (88)
- Events (16)
- Multimedia (3)
- Faculty Publications (81)
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- February 2020
- Case
Halftime for Heidelberg
By: Debora L. Spar
The case follows President Rob Huntington as he seeks to find a viable way forward for Heidelberg University.
Located in Tiffin, Ohio, Heidelberg is a small, private, four-year university. As with many similar institutions of higher education, it currently faces a...
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Keywords:
University;
University Administration;
University Endowment;
Endowments;
Brand Management;
Higher Education;
Strategic Planning;
Brands and Branding;
Education Industry;
Ohio
Spar, Debora L. "Halftime for Heidelberg." Harvard Business School Case 720-021, February 2020.
- 26 Jan 2021
- Research & Ideas
A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time
also provides a visual progress cue, as borrowers see purchases vanish from their statements. Norton worked on the project with Grant E. Donnelly, an assistant professor at Ohio State University; Cait Lamberton, a marketing professor at...
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- May 2013
- Article
Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction Surveys
By: James Merlino and Ananth Raman
The Cleveland Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of patient-satisfaction surveys,...
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Merlino, James, and Ananth Raman. "Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction Surveys." Harvard Business Review 91, no. 5 (May 2013): 108–116.
- March 2023
- Supplement
Halftime for Heidelberg
By: Debora L. Spar
The case follows President Rob Huntington as he seeks to find a viable way forward for Heidelberg University.
Located in Tiffin, Ohio, Heidelberg is a small, private, four-year university. As with many similar institutions of higher education, it currently faces... View Details
Located in Tiffin, Ohio, Heidelberg is a small, private, four-year university. As with many similar institutions of higher education, it currently faces... View Details
Keywords:
University;
University Administration;
University Endowment;
Endowments;
Brand Management;
Higher Education;
Strategic Planning;
Brands and Branding;
Education Industry;
Ohio;
United States
Spar, Debora L. "Halftime for Heidelberg." Harvard Business School Multimedia/Video Supplement 721-701, March 2023. (Click here to access this case.)
- 07 Sep 2019
- Op-Ed
Even for Non-Believers, These Are the Next Steps on Climate Change
properties on the Ohio or Missouri rivers that flood every now and then but can be cleaned up afterwards without terminal damage. Move the mechanical systems and electrical switchgear to a high floor, evacuate residents temporarily, and...
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Keywords:
by John Macomber
- April 2024
- Case
Dr. Tom Mihaljevic and Cleveland Clinic
By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s...
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Keywords:
Recruitment;
Retention;
Analytics and Data Science;
Digital Transformation;
Digital Platforms;
Innovation and Management;
Innovation Leadership;
Human Capital;
Leadership;
Leadership Development;
Leadership Style;
Leading Change;
Organizational Culture;
Organizational Structure;
Organizational Change and Adaptation;
Mission and Purpose;
Outcome or Result;
Performance;
Performance Evaluation;
Health Industry;
Cleveland;
London;
Abu Dhabi;
Florida;
Ohio
Hill, Linda A., and Lydia Begag. "Dr. Tom Mihaljevic and Cleveland Clinic." Harvard Business School Case 424-031, April 2024.
- February 2013
- Supplement
Cincinnati Children's Hospital Medical Center, Video Supplement 2012
By: Anita Tucker and Amy Edmondson
Keywords:
Process Improvement;
Leadership Succession;
Healthcare;
Quality And Safety;
Transparency;
Organizational Change and Adaptation;
Management Succession;
Health Care and Treatment;
Performance Improvement;
Business Processes;
Health Industry;
Ohio
Tucker, Anita, and Amy Edmondson. "Cincinnati Children's Hospital Medical Center, Video Supplement 2012." Harvard Business School Video Supplement 613-710, February 2013.
- February 1986 (Revised March 1990)
- Supplement
Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (C)
By: David A. Garvin
In the preceding case, Copeland had to choose between two alternative plant layouts for organizing its Sidney plant. Now it must get work force approval for a change in "bumping" rules before proceeding with the change. Management must decide how to proceed--to...
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Keywords:
Strategy;
Production;
Factories, Labs, and Plants;
Labor and Management Relations;
Restructuring;
Decisions;
Change Management;
Manufacturing Industry;
Ohio
Garvin, David A. "Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (C)." Harvard Business School Supplement 686-090, February 1986. (Revised March 1990.)
- August 2017
- Case
Hacking Heroin
By: Mitchell Weiss and Sarah Mehta
"Hacking Heroin" was the first hackathon that Annie Rittgers, founder of Cincinnati-based 17a, had organized or even attended. "There will continue to be a lot of preventable overdose deaths and wasted potential if the opioid crisis continues unabated," she said....
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Keywords:
Public Entrepreneurship;
Hackathon;
Heroin;
Opioids;
Crowdsourcing;
Public Sector;
Entrepreneurship;
Innovation and Invention;
Collaborative Innovation and Invention;
Health Pandemics;
Public Administration Industry;
Health Industry;
Ohio;
Cincinnati
Weiss, Mitchell, and Sarah Mehta. "Hacking Heroin." Harvard Business School Case 818-010, August 2017.
- April 2000
- Teaching Note
Lincoln Electric: Venturing Abroad TN
By: Clayton M. Christensen and Tara Donovan
Teaching Note for (9-398-095).
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- January 1998
- Case
Frontgate Catalog
Frontgate is a high-end, Lebanon, Ohio-based catalog business. The decision makers are trying to determine how much financial and personnel resources to invest in the development of a Web site. The decision is being made in light of branding issues and competitor's Web...
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Keywords:
Customer Relationship Management;
Competition;
Internet and the Web;
Brands and Branding;
Retail Industry;
Ohio
Rayport, Jeffrey F., and Carrie Ardito. "Frontgate Catalog." Harvard Business School Case 898-080, January 1998.
- December 1991 (Revised February 1992)
- Case
Dayton Electric Corp.
Concerns a product redesign decision for one of the company's most successful motor products, its rectified power, medium D-C motor, the RPM. A one-year redesign program has proposed a design that comes close to meeting its stated cost and performance goals, but at the...
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Keywords:
Product Design;
Strategic Planning;
Research and Development;
Business Divisions;
Decisions;
Forecasting and Prediction;
Product Development;
Technological Innovation;
Machinery and Machining;
Manufacturing Industry;
Ohio
Wheelwright, Steven C. "Dayton Electric Corp." Harvard Business School Case 692-071, December 1991. (Revised February 1992.)
- February 1986 (Revised March 1990)
- Supplement
Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (D)
By: David A. Garvin
Summarizes Copeland's focused factory approach, and updates the company's efforts at the Sidney, Hartselle, Shelby, and Richville plants. Concludes with a brief discussion of future prospects for Copeland's manufacturing strategy.
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Garvin, David A. "Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (D)." Harvard Business School Supplement 686-091, February 1986. (Revised March 1990.)
- March 2018
- Case
University Hospitals Cleveland Medical Center: Managing Capacity in Neurology
By: Joel Goh, Robert S. Huckman and Nikhil Sahni
In December 2014, Dr. Anthony Furlan, chair of the Department of Neurology at University Hospitals Cleveland Medical Center (UH), faced a mandate from the hospital’s executive leadership team. Specifically, all UH departments were directed to take steps within six...
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Keywords:
Health Care;
Hospitals;
Capacity Planning;
Scheduling;
Health Care and Treatment;
Service Operations;
Performance Capacity;
Health Industry;
North America;
United States;
Ohio;
Cleveland
Goh, Joel, Robert S. Huckman, and Nikhil Sahni. "University Hospitals Cleveland Medical Center: Managing Capacity in Neurology." Harvard Business School Case 618-062, March 2018.
- October 2022
- Supplement
Beam Dental (A): Pitch Deck Supplement 2
By: Rembrand Koning and Alicia Dadlani
Early pitch deck (two of two). This case is a supplement to Beam Dental (A) 723-355.
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Koning, Rembrand, and Alicia Dadlani. "Beam Dental (A): Pitch Deck Supplement 2." Harvard Business School Supplement 723-375, October 2022.
- September 2020
- Case
Keeping It in the Family at the Hayden Saw Company
By: V.G. Narayanan and John Masko
In 2019, Board Chair and third-generation shareholder Helen Fullerton was preparing for a meeting to discuss Ohio-based Hayden Saw Company’s (Hayden) future as a family business. As the company entered its fifth decade, the Hayden family was dealing with three distinct...
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Keywords:
Family Business;
Corporate Governance;
Family Ownership;
Business and Shareholder Relations;
Family and Family Relationships;
Governing and Advisory Boards;
Construction Industry;
Ohio;
United States
Narayanan, V.G., and John Masko. "Keeping It in the Family at the Hayden Saw Company." Harvard Business School Case 121-026, September 2020.
- May 2007 (Revised September 2007)
- Case
Cleveland Clinic
By: Frances X. Frei, Amy C. Edmondson, Christine van Keuren and Eliot Sherman
Cleveland Clinic is consistently ranked among the nation's most eminent hospitals, and for decades has been a leader in pioneering cardiac care. This case evaluates the methods, processes, and personnel that the hospital has cultivated over the years in order to...
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Keywords:
Health Care and Treatment;
Medical Specialties;
Innovation and Invention;
Service Delivery;
Expansion;
Health Industry;
Cleveland
Frei, Frances X., Amy C. Edmondson, Christine van Keuren, and Eliot Sherman. "Cleveland Clinic." Harvard Business School Case 607-143, May 2007. (Revised September 2007.)
- December 1996
- Supplement
Cleveland Turnaround: Leadership in Action
By: James E. Austin, Jaan Elias and Andrea L Strimling
Consists of three separate parts. Part 1, The Cleveland Turnaround, describes Cleveland's decline until its bankruptcy in 1978. This is followed by the remedial actions taken by community leaders, starting with the election of a new mayor, the formation of new...
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Keywords:
Leading Change;
Business Cycles;
Development Economics;
Urban Development;
Social Issues;
Business and Community Relations;
Cleveland
Austin, James E., Jaan Elias, and Andrea L Strimling. "Cleveland Turnaround: Leadership in Action." Harvard Business School Video Supplement 797-501, December 1996.
- 02 Jun 2003
- Research & Ideas
Stuck in Gear: Why Managers Don’t Act
just one company but an entire community of firms latches onto the same success formula" as happened with Akron, Ohio with tires; Detroit, Michigan with automobiles; Sheffield, England with steel; and Jura, Switzerland with watches....
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Keywords:
by Martha Lagace
- 19 May 2020
- Research & Ideas
Why Privacy Protection Notices Turn Off Shoppers
Marvin Bower Associate Professor of Business Administration at Harvard Business School. “When people weren’t presented with a privacy notice, their purchase interest was about twice that of those who had been shown the privacy notice.” The study, co-written with Utah...
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