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(260)
- News (25)
- Research (220)
- Events (4)
- Multimedia (2)
- Faculty Publications (43)
Show Results For
-
All HBS Web
(260)
- News (25)
- Research (220)
- Events (4)
- Multimedia (2)
- Faculty Publications (43)
- May 2021
- Simulation
Customer Compatibility Exercise Application
By: Ryan W. Buell
Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort...
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- 2022
- Working Paper
How Do Investors Value ESG?
By: Malcolm Baker, Mark Egan and Suproteem K. Sarkar
Environmental, social, and governance (ESG) objectives have risen to near the top of the agenda for corporate executives and boards, driven in large part by their perceptions of shareholder interest. We quantify the value that shareholders place on ESG using a revealed...
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Keywords:
Investment;
Investment Portfolio;
Corporate Social Responsibility and Impact;
Business and Shareholder Relations;
Environmental Sustainability;
Governance;
Financial Services Industry;
United States
Baker, Malcolm, Mark Egan, and Suproteem K. Sarkar. "How Do Investors Value ESG?" NBER Working Paper Series, No. 30708, December 2022. (Harvard Business School Working Paper, No. 23-028, November 2022.)
- March 2017
- Article
Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others
By: Todd Rogers, Richard Zeckhauser, F. Gino, Michael I. Norton and Maurice E. Schweitzer
Paltering is the active use of truthful statements to convey a misleading impression. Across two pilot studies and six experiments, we identify paltering as a distinct form of deception. Paltering differs from lying by omission (the passive omission of relevant...
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Rogers, Todd, Richard Zeckhauser, F. Gino, Michael I. Norton, and Maurice E. Schweitzer. "Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others." Journal of Personality and Social Psychology 112, no. 3 (March 2017): 456–473.
Zero-Sum Frames: The Paradox of Worker Satisfaction and Financial Firm Performance
Despite extensive research on how worker satisfaction positively affects the financial performance of firms, we know little about how firms’ measurement and reporting of financial performance affects the satisfaction of workers. Through multiple field experiments,... View Details
- 10 Aug 2015
- Research & Ideas
Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers
Here's a tip for companies looking to woo customers away from the competition: Besides advertising fair prices for your products, try advertising fair wages for your employees. Recent research from Harvard Business School indicates that shoppers View Details
- 10 Apr 2019
- HBS Case
How Entrepreneurs Can Turn Lead Into Gold
writer based in the Boston area. Image credit: Gremlin Related Reading: Venture Investors Prefer Funding Handsome Men Amazon Web Services Changed the Way VCs Fund Startups Fintech's Game-Changing Opportunities for Small Business What do...
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- 2022
- Working Paper
Politics at Work
By: Emanuele Colonnelli, Valdemar Pinho Neto and Edoardo Teso
We study how individual political views shape firm behavior and labor market outcomes. Using new micro-data on the political affiliation of business owners and private-sector workers in Brazil over the 2002–2019 period, we first document the presence of political...
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Colonnelli, Emanuele, Valdemar Pinho Neto, and Edoardo Teso. "Politics at Work." Working Paper, December 2022.
- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
The first group is more likely to resort to competition and problem solving in the negotiation, while the second prefers more indirect means of arriving at a solution. Less research attention to date has addressed three other important...
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by Martha Lagace
- 2020
- Working Paper
To Infinity and Beyond: Scaling Economic Theories via Logical Compactness
By: Yannai A. Gonczarowski, Scott Duke Kominers and Ran I. Shorrer
Many economic-theoretic models incorporate finiteness assumptions that, while introduced for simplicity, play a real role in the analysis. Such assumptions introduce a conceptual problem, as results that rely on finiteness are often implicitly nonrobust; for example,...
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Gonczarowski, Yannai A., Scott Duke Kominers, and Ran I. Shorrer. "To Infinity and Beyond: Scaling Economic Theories via Logical Compactness." Harvard Business School Working Paper, No. 19-127, June 2019. (Revised November 2020.)
- 10 Feb 2016
- HBS Seminar
Chris Blattman, Associate Professor, Columbia SIPA
- 21 Feb 2013
- HBS Seminar
Rodrigo Wagner, Tufts University
- 18 Sep 2012
- First Look
First Look: September 18
Them In or Revealing Their Best? Reframing Socialization Around Newcomer Self-Expression Authors:Dan M. Cable, Francesca Gino, and Brad Staats Abstract Socialization theory has focused on enculturating new employees such that they develop...
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Keywords:
Sean Silverthorne
- Web
Faculty & Research
respondents report lower assertiveness than men and women, and their social preferences are similar to men’s and less prosocial than women’s, with age an important moderator. Elicited beliefs reveal...
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- 14 Jul 2009
- First Look
First Look: July 14
the larger field of organizational research. We test this assertion by analyzing studies of negotiation published in top peer-reviewed management, psychology, sociology, and industrial relations journals from 1990 to 2005. Our findings View Details
Keywords:
Martha Lagace
- Web
Live from Klarman Hall - Alumni
Brooks will reveal how effectiveness and wellbeing at all stages of life come not from holding on to past achievements, but from cultivating new habits and a different understanding of success and fulfillment. Video Recording The...
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- 19 Oct 2016
- HBS Seminar
Luís Cabral, NYU Stern School of Business
- 30 Jul 2013
- First Look
First Look: July 30
Rucker Abstract—Previous research suggests that people draw inferences about their attitudes and preferences based on their own thoughtfulness. The current research explores how observing other individuals make decisions more or less...
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Keywords:
Anna Secino
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
experiments in which participants waited in virtual queues, revealed that waiting in last place diminishes wait satisfaction while increasing the probabilities of switching and abandoning queues. After controlling for other factors,...
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Keywords:
Sean Silverthorne
- 23 Jan 2024
- Research & Ideas
How to Keep Employees Productive: Support Caregivers
by Willis Towers Watson found that 40 percent of employees desire family-related assistance, with preference for expanded family leave, bereavement leave or assistance, and additional maternity leave. Companies can attract and retain...
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by Kara Baskin
- 15 Aug 2023
- Research & Ideas
Why Giving to Others Makes Us Happy
feel good for the actor.” Their review, published in Current Directions in Psychological Science, examines 15 published, pre-registered experiments on prosocial spending and reveals insights about when giving is likely to increase...
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by Michael Blanding